Hotel Müllers Self-Check-IN

Really basic hotel but perfect for our needs. I went with my 11 year old daughter and used as a base for travel to Vaduz and then St Gallen for the Women's Euros match between England and Wales. Check In was indeed "self" and was a bit tricky as the computer didn't recognise my booking reference, but eventually got checked in. Room and hotel as a whole was really clean, bathroom modern and functional. Was a nice twin room with a desk and sitting area. Very light room, and I know a previous review mentioned the bell ringing in a negative light, but I thought this was a lovely quirk of the hotel. So well located - minutes from the lake and also close to the town centre with nice restaurants and bakeries. Two minor criticisms - I booked it on *******, and their first picture is of a wonderful swimming pool with slides etc. I thought this meant the hotel had a pool, but actually it was the local pool, which was amazing, but felt slightly misled. Parking was a bit of a pain - plenty close by, but had to pay, and wasn't really sure how long I could leave car there for without moving it. Arbon is a beautiful town, and well worth a visit!

We had the most amazing stay, beautiful room, very clean, excellent location and although the check in was self service the instructions we super easy to use. Can’t wait to come back soon!

The Hotel is lovely, very clean, our room was very spaces. No kettle or fridge in rooms, but there is a coffee machines downstairs that you can use for a fee. Only one negative for me there is only 1 mirror in the whole apartment we had and that was in the bathroom, so with 4 girls it didn’t work.

I arrived after 10pm and all doors were closed. Had to ask the bar attendant nearby to let me in through back door. Upon checking in through the machine provided in the lobby I was prompted to pay for my stay - I inserted my card but the payment machine display was not working and I could not see what to do. After several attempts I ended up tapping my card and then guessing that now I should type in my pin and press the green button (without any visuals to support my guess) and it worked thank God. Otherwise a very nice small, cosy hotel with good design and modern stylish newly renovated features and I enjoyed my stay, very comfortable - would come again.

Nice, but noisy The room was very nice and newly renovated. And it was super clean when we arrived. The location was easy to find as well. We thought parking was included, but its not. There are some spots available just next to the hotel against payment, but during night its free, which is nice. The drawback about the place is the church thats located next door and the bells ringing. Its starts early and ends late, so it was very disturbing for our sleep, especially when the windows were open. It was also disturbing when there was a family in the room above with kids running, it made a lot of noise in the morning and at night. There is no staff, but its easy to check in and out. There should be room cleaning, but for some reason we did not get room cleaning our last night, despite hanging the sign on our door, which is why i didnt give 5 stars in cleanliness.

Positive - newly renovated, clean (except the bathroom sink drains, secured place, quite near the lake. Negative - It was difficult to reach customer service (signal reception was not good?). There was no hot (drinking) water facility. Bathroom drain & sink drain (toilet) were not draining the water properly — they should be cleaned thoroughly! Uneven surfaces (no warning signs) prone to slip & fall.