Hotel Müllers Self-Check-IN

Really basic hotel but perfect for our needs. I went with my 11 year old daughter and used as a base for travel to Vaduz and then St Gallen for the Women's Euros match between England and Wales. Check In was indeed "self" and was a bit tricky as the computer didn't recognise my booking reference, but eventually got checked in. Room and hotel as a whole was really clean, bathroom modern and functional. Was a nice twin room with a desk and sitting area. Very light room, and I know a previous review mentioned the bell ringing in a negative light, but I thought this was a lovely quirk of the hotel. So well located - minutes from the lake and also close to the town centre with nice restaurants and bakeries. Two minor criticisms - I booked it on *******, and their first picture is of a wonderful swimming pool with slides etc. I thought this meant the hotel had a pool, but actually it was the local pool, which was amazing, but felt slightly misled. Parking was a bit of a pain - plenty close by, but had to pay, and wasn't really sure how long I could leave car there for without moving it. Arbon is a beautiful town, and well worth a visit!

Nice, but noisy The room was very nice and newly renovated. And it was super clean when we arrived. The location was easy to find as well. We thought parking was included, but its not. There are some spots available just next to the hotel against payment, but during night its free, which is nice. The drawback about the place is the church thats located next door and the bells ringing. Its starts early and ends late, so it was very disturbing for our sleep, especially when the windows were open. It was also disturbing when there was a family in the room above with kids running, it made a lot of noise in the morning and at night. There is no staff, but its easy to check in and out. There should be room cleaning, but for some reason we did not get room cleaning our last night, despite hanging the sign on our door, which is why i didnt give 5 stars in cleanliness.

I just want to say how much I appreciate this property. We arrived late but they have a 24/7 hotline on standby for clarifications and guidelines. They are very quick to reply to concerns. The check in was straight forward and easy. The room was very comfortable and super clean. Love the nice touch of adding a nougat on your bed as a welcome touch! The housekeeping is also very honest and their staff are very responsive and so helpful when I left my item in the room after I checked out. They even mailed it for me. Really five star service and great hotel! Highly recommend!