Bastion Hotel Apeldoorn Het Loo

Room Quality: Rooms are generally described as spacious, clean, and comfortable, with some featuring balconies. Guests appreciate the availability of amenities such as coffee machines and fridges in the rooms, contributing to a pleasant stay.(based on 2 reviews)

We had a lovely stay at this relaxing hotel, located in a perfect spot in beautiful Apeldoorn. Every member of staff here was very friendly and incredibly helpful throughout our stay. I was there on business while my partner had more time to enjoy Apeldoorn. It's perfectly located to hop in a taxi to the business parks and the surrounding area is stunning, a joy to walk around. The town centre is just 15-20 minutes walk down the road from the hotel and very easy to find, the Paleis Het Loo (highly recommended) is just 10-15 minutes walk away and there are woodland walks just over the road. If in doubt, the reception staff are very helpful and will provide directions and advice. It is a great spot to explore Apeldoorn from and I wish we'd had longer here. The breakfast was great, with a good continental breakfast buffet and eggs or omelette cooked in the dining room on request, and sausages and bacon available if you prefer. The room was large, clean and the bed very comfortable. We ate in the restaurant on one evening and the food was lovely, the service friendly and we very much enjoyed it. There is also a lovely lounge area full of historic character and comfortable chairs where we would relax with a drink at the end of the day. All in all, a lovely, peaceful hotel where we felt very welcome. If we were to return to Apeldoorn, I would have no hesitation booking in here again. Many thanks.

4th time of staying in this hotel and maybe the last. To start with the good: food good. To continue with the not so good: Room (a junior suite) was large but had a very soft mattress and only 2 very soft pillows for the 2 of us. It was generally clean but one of the bekers in the bathroom had lipstick on it. The bad: I think 90% of the staff were temps / students. On arrival the guy behind the reception desk clearly didn't have a clue about how to communicate with guests, not felt welcome at all. During our stay we saw 2 guests at the reception complaining about their rooms. We decided to eat in the restaurant and the food was good. The service was terrible. We assume this was because they had temp staff who did not have a clue what they were doing (no training?) I was served a bottle of beer with a small water glass, when I asked for a proper glass the server brought me a tumbler. After the food was served we had to ask for cutelry. I asked at reception for extra towel and was told that they would br brought to thr room that evening. The towels hadn't arrived by the time we checked out at about 11 the next morning. Ordering a tap beer at the bar in the evening was a marathon. My first choice was unavailable because there was only foam in the tap. It took 7-8 minutes to pay because the bar staff didn't know how to work the POS system. I understand why we wern't asked if we had enjoyed our stay when we checked out.