Istanbul Apartments

Reception staff and porters were excellent. Staff in restaurant were very poor, asked for room service as my partner was recovering from operation and was told its not available. Given a carry out to take to room plastic cutlery and storeroom plates , felt this was very poor for a supposed 5 star hotel.Complained to guest relations and Lady was helpful, also spoke to food and beverage manager but appeared just to pay lip service. Stood in restaurant behind a staff member for 5 minutes with no recognition that we were even there. Told us to sit anywhere we liked, only 3 other people in restaurant but took an age to serve us as she was busy sharing images on her phone with kitchen staff. We were supposedly upgraded to a better room but on checking my reservation we should have had this room anyway. We will be going back to Istanbul in the new year but we definitely will not be staying here.

For sure one of the best hotels I ever booked here. The reason that I could not give a full 5-rating is that the infinity pool has on the edge a lot of bird’s ****. Otherwise the room, restaurants, pool service, reception and concierge are on top level. Late check-out was approved with a smile. The only nagging: I asked for a quiet room, but got one near the hotel’s tennis court and a re-construction site.

My daughter is a big fan of Grandma, so I must support her. The triple room is more than 2000, which is spacious enough. The hotel does have a strong sense of history. The price of afternoon tea has increased. The environment is good. I don't like sweets.

I visited Istanbul from USA and this is my review! This hotel is very clean and kid friendly! It’s a must you stay here if you ever visit Taksim, Istanbul. This hotel is in the perfect location, A lot of good food nearby, shopping nearby, grocery stores and mosque. All of the staff is amazing below i will list the names of the staff members that helped keep our stay easy. 1. Emrah 2. Furkan 3. Dilek 4. Zamira 5. İlham 6. Salih A BIG THANK YOU TO THE WHOLE ASTON HOTEL STAFF!

Located near to Taksim Square. Easy access to metro. During 7 nights of stays they only changed towels 2 times, and full cleaning one time. The bottled water, tea & coffee need to request at the front desk. The room was spacious and view was nice. But the bathroom quite smelly. The front desk said there are construction beside the hotel. You can cook at the room too. They provide all the pan and cooking utensils there. Good for traveller that on a tight budget. So there are good and bad staying here. But i would say overall is ok and bearable.

My friend and I were staying at Mount Ararat Hotel for three nights. We were welcomed by friendly and helpful staff. Even though we barely stayed in our room, the room had everything what we needed after a long day outdoors. The beds were very comfortable, the place was clean and so was the bathroom. There were a lot of restaurants nearby and during the evening the neighbourhood became very lively with locals and tourists. We were happy that after a tiring day we could grab some food and drinks with our hotel in the close proximity. On our last evening Saleh helped us arranging the transport to the airport which was top-notch! On the other hand, we had an arrangement with breakfast included and it was slightly disappointing. It was buffet with various choices of food and drinks but my friend and I are a little bit fussy. We preferred to grab something on our way to the city centre. It is not a deal breaker though. All in all, good value for money. We were satisfied about our choice and would definitely come back.

Absolutely great place to stay! The hotel is placed on the heart of the city, all main sightseeing’s in walking distance, a lot of restaurants around so it’s easy to find nice place for lunch or dinner or just for cup of Turkish tea. The hotel is not big, with very stylish local design and absolutely warm atmosphere inside: a lot of respect and care about the guests. The rooms are clean and have nice design, small balconies with street view or sea view on other side. In nice cafe on the first floor good breakfast are served. Especially would like to thank Kenan from reception for his hospitality, help in every question we had, stories and recommendations about the city. It was pleasant stay :) Thank you

The hotel is located in Kadikoy in the Asian area, facing the Bosphorus Strait, very close to the Strait Ferry Terminal, and can be reached in 2-3 minutes on foot. There are restaurants of all sizes on both sides of the hotel. Whether you walk left or right for a hundred meters, you can enter the crisscrossing and bustling alleys. There are many restaurants in the alleys, dried fruit shops, chocolate shops, fruit stalls, vegetable stalls, fish shops, pickled vegetable shops, tourist souvenir shops, daily necessities shops, thrift shops, home goods shops, small pharmacies, beauty shops, skin care shops, small decoration shops, candy shops, etc., which are dazzling and can make your legs weak. The hotel style is retro and luxurious, elegant and grand, and it is very enjoyable to look at. The room is extremely clean and can be called spotless. Especially the bathroom floor, shower room floor, and washbasin countertop have no stains or water stains, just like the first time it was used. The hotel service is also very good. Because the flight time is late, I left my luggage in the hotel for about 7 or 8 hours after checking out, and the staff did not complain. After shopping, I went back to the hotel and waited for the bus. A staff member (an older man) took the initiative to make me a cup of Turkish tea. When the bus came, he helped me take my heavy luggage to the bus. I forgot to ask his name at that time. I would like to thank this gentleman again. His service made me feel at home. The only small drawback is that the bed in the single room I stayed in was only 90cm, which felt too small to live in.

We arrived at the hotel in NG for vacation. In Istanbul 1 time. Residents are fast, room on the 2nd floor. For two places enough if more people are close. Insufficient room lighting, no sound isolation, you hear just everything neighbors say. Not quite comfortable bed as if sold out. Inconvenient location of rosetates. In the bathroom, a fan, a piece of soap and gel in the dosage, neither shampoo nor air conditioner. The recipe replied : all in one bottle, but issued tooth sets. The coats were brought on request, the shoes are. Wifi catches well everywhere. There is no teapot in the room. Breakfast is one and the same, but quite eatable. Coffee is only disgusting. But the restaurant view on Bosphorus is chic on one side. It is not quite convenient to go to the tram and go not on the most convenient road, narrow and still cars, you go into the walls at times. Beyond the trading rows and cafes . But you can eat anywhere in the district, everywhere delicious and atmospheric. There were several times you couldn't find a way to the hotel for the first time . Oh these Istanbul streets with a bunch of branches. The most terrible disappointment in the hotel was the NG dinner, never take it there. For two, about 12 thousand, no food, the waiter brought to a piece of some unpleasant food and put it in the plates. No Swedish table, at the end only fruits were set , could be dipped yourself. Alcohol was poured . Champagne was opened only at 12 nights on the terrace , in plastic glasses . Small fireworks. A little music , some couples danced and everything. No show, belly dance, or other entertainment. If you knew, would have gone better to any nearby cafe, the day before they called everywhere . And finally transfer to the airport, took 3 hours before departure. Guid said there were traffic jams, but they were always there. As a result, they barely managed to fly, fled in a jump, the Last Warning was already burning on the board. The transfer to the hotel is certainly not related, just so happens.

Just got back after two weeks at this lovely boutique hotel. The location is perfect. The hotel is clean, and the bed was super comfortable. The self serve Turkish breakfast was good. The staff are amazing from the reception staff to breakfast and housekeeping staff, nothing is too much trouble. I would highly recommend this hotel. Much nicer than the big chain hotels.