a&o Antwerpen Centraal

Location: Consistently praised for being directly adjacent to Antwerp Central Station, with easy access to public transport , shops, restaurants, and tourist attractions like China Town and the city center.(based on 79 reviews)

Horrible Experience – Do Not Stay Here I booked one night in Room 614, expecting a basic, decent stay — instead, it turned into a nightmare. The guests in the neighboring room (615) were blasting music at full volume and screaming like lunatics for hours late into the night. It was like trying to sleep next to a nightclub. I reported it multiple times. First, I messaged through Trip.com — no reply. Then I emailed the property and followed up in person at the front desk. A staff member did knock on their door, but it made zero difference. The noise continued nonstop well past 1am. What’s worse is that we couldn’t even close our window to block out the sound, because the air inside our room was awful — dusty, musty, and clearly not cleaned properly. So between the filthy air and the deafening noise, sleeping was impossible. We didn’t sleep the whole night. For a place that markets itself as a hotel, this was one of the worst stays I’ve had anywhere. Complete lack of control over guests, no follow-up from staff, no peace, and clearly no regard for cleanliness either. Avoid this place unless you’re planning to party all night and don’t care about basic comfort or sleep. Absolutely unacceptable. By the way the view from the room was horrendous and there was a hole in the wall from the table.

Worst Hotel I have ever been too! The checkout time is at 10 and at 9 they cut off the light, peak summers no fans are working. Rooms are in very bad conditions. The washroom is clogged and no lights after 9 When I complained to the staff about all the issues the reply was very rude and nothing was done to the problems reported.