Gaziosmanpaşa, John F. Kennedy Cd. No: 144, Ankara, 06750, TürkiyeView Hotel Details
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Ontur Butik Hotel Guest Reviews
4/5
Very Good
86 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.0
Cleanliness3.9
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All reviews(86)
Positive reviews(14)
Reviews with photos/video(1)
Negative reviews(1)
Mikhail
Deluxe Double Room
Stayed in Aug 2023
Business travelers
1 review
3.0/5
Posted on Oct 7, 2023
This is an old place that used to be decent back in the days (or at least I think it was). Location is okay, there are few good restaurants and stores if you want to buy something to eat/drink.
About negatives:
1) Wrong photos for rooms - you book one room and expecting certain features present, but in reality they show photos of deluxe room on every option. So if you want to have for example a table and chair to work, you have to pay more for upgrade. I do not know if it is intentional or not.
2) Breakfast. It is not great and price is misleading - page shows 1 euro per breakfast, yet in reality hotel requests 8-9 euro (why not just state the correct price from the start I have no idea)
3) Sanitation. I got bitten by ticks or fleas in 2 rooms!! and got serious allergy reaction later (this is statement from my doctor, with which I was forced to make an appointment)
I had to leave hotel for another option, granted they refunded the rest of unused days of my stay. I think hotel should organize general disinfection and pesticide as it is unacceptable when your guests suffer like this.
SEYEDABED
Deluxe Double Room
Stayed in Nov 2022
Business travelers
1 review
4.0/5
Very Good
Posted on Dec 23, 2022
It’s responsible
Jojo75015
Deluxe Double Room
Stayed in Aug 2024
Family
12 review
2.0/5
Posted on Sep 14, 2024
Avoid!
A disastrous hotel. One of the receptionists is hateful and makes fun of customers, in addition to charging €20 for a broken baby bed, which made my son fall on the floor in the middle of the night. The room was filthy: 2 towels for 4, stained carpet, bathtub full of mold, and deafening air conditioning, 2 towels for 4.
Only the people at breakfast and the evening reception were pleasant.
A nightmare, to be avoided absolutely!
In short, it's a bad experience!
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Guest User
Deluxe Double Room
Stayed in May 2024
Business travelers
23 review
4.0/5
Very Good
Posted on Jul 6, 2024
The room is big enough, but the breakfast variety is a little lacking.
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Serkan Baser
Deluxe Double Room
Stayed in Sep 2023
Family
1 review
4.2/5
Very Good
Posted on Oct 23, 2023
We stayed in one of the rooms on the fourth floor, but the smell of cigarette smoke was very strong in the room. It disturbed us very much. Apart from this smell, the facilities and location are good.