Arif Junaidi Tanjung
November 25, 2024
Beyond your expectations. I decided to just stay overnight at this hotel. After arriving at the Lobby I wanted to book another hotel but because the hotel price here is also not cheap, I had no choice but to use the room along with breakfast, because I still believe in the class of a 4-star hotel from "Kagum Hotels". The bed was quite old and even its position was tilted for the head lower and the feet higher. The pillows were also too big and uncomfortable to use. The white sheets and blankets were also dull and had lots of stains. When checking the towels there were lots of women's hair and some of the towels had lots of stains like they hadn't been washed 🥲. In addition, I also got a room at the end and right in the afternoon/evening when it rained, it turned out that the water drainage pipe connection came loose so that it spilled onto the hotel canopy made of light steel so that the sound was quite loud when it rained. Plus at 22.00 there was damage to the AC blower so it was quite surprising and the hotel technician was quick to work on it at night 👏👏👍👍 But for those of you who want to know, please still try to stay here 🙏🏻🙏🏻 All complaints were responded to quite quickly by the hotel staff and I really appreciate it. For breakfast, you can look around Paskal or Bandung station which is actually not far from the hotel for a better variety of menus and tastes. Tea/Coffee, Porridge, Fried Rice, even Guava Juice might be my taste 🙏🏻🙏🏻🙏🏻
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