"Almost everything about this hotel was impeccable: the lobby and our room was spotless and smelled great, and the staff at the reception were very friendly."

"Similar to a B&B➕Group Rental, there is no signboard outside and you can't find it at first. There is no spacious front desk like a normal hotel lobby and only a little space on the 0th floor. Near the subway line. There are 3 compartments on each floor, and the compartment where I live has 5 households. The compartment has a door and requires a code to enter. There is a strong fragrance in the compartment, I don't like it. The room also requires a password. It seems that the door lock is not very secure, which makes it a bit insecure. There is a simple kitchen, no kettle, and the bathroom and bathroom are okay. The sound insulation effect is average. Hotel supplies are average. Given the generally high prices in Brussels, this hotel is a reluctant choice."

"Quiet but Small clean tidy room. Where is the kettle tea and coffee?? Service with a smile. I didn’t catch the man’s name. We checked in late, the night porter is such a happy fella. He is black and very tall and I think a personal trainer by day. Such a pleasant man."

"My travel plans changed, and I had to cancel my reservation with free cancellation. For over ten days, I wrote emails and called customer service to cancel. They kept telling me to do it through the website, but there was actually no option to cancel the reservation on the site. They didn't want to refund my money and had put me through a hassle. I wasted a lot of time searching on the website and sending emails just to cancel a reservation. The last time I called, I was very upset, but they finally canceled the reservation."

"The room for 4 people is clean and tidy, with average equipment. All USB plugs are inoperable. Parking spaces in the hotel are limited. It is recommended to make a reservation in advance. "

"Highly not recommended! ! ! ! ! hell! ! ! 1 adult 2 children, booked a 3-person room type, but after check-in at the hotel took me to a mixed room, only 3 bunk beds, also have to be separated, my child is only 6 years old! I told the person in charge that this couldn't be done, and he told me that there were no other rooms, it didn't matter, the men upstairs and in the bed next to you were all good people! There are as many as 10 or 20 people in the room, no privacy at all, even the bedside locker is not enough to divide, nor can it be locked, the sheets are stained, the toilet is on different floors, the ground floor has a long-term toilet all C, toilet paper on the trash can, the shower room is on another floor, very dirty, no door only cheap, hanging clothes to hang outside, even no hot water, but the point is to be shared by men and women! ! ! My kids and I were too scared to take a shower! The wifi provided by the hotel is only received outside the room, at the entrance of the stairs, not at all in the room! ! The streets outside the hotel are full of garbage, there are many people drinking and eating ** at night, it feels extremely unsafe, and walking out of the city center is not close, women and children must avoid! ! !"

"Friendly staff, good location, spacious room with sufficient cooking utensils for basic cooking."

"Since the price was low, there was no refrigerator, but the room was still spacious and comfortable. I had a good stay even though it was only for one night, and I was grateful that they held my luggage for free."

"Front desk guy was has terrible customer service! I got charged 20€ for getting there at 9:30 pm which i didn’t know! I also got a €100 for deposit if I lose the keys but they were return but not my deposit, I haven’t received any info or such about it. I wouldn’t recommend this place!"