Madhubhan Resort & Spa

Extremely Disappointed – A Nightmare Experience at Madhuban Resort We had booked 7 Mandavi Gom cottages for 1 night on 28th June, expecting a peaceful and premium stay. Unfortunately, our experience turned out to be the exact opposite. The service at the 24x7 restaurant was absolutely pathetic. The waiters seemed clueless about the menu and were literally fumbling with our orders. Our entire order was wrongly served, and to make things worse, all the breads were uncooked. We had to call the head chef ourselves to show him the problem, and even he agreed they were improperly cooked. Despite that, the issue was not corrected and we were left hungry and frustrated, having to walk out of the restaurant without eating but paying a bill of 13k. To add insult to injury, their prices are absurdly high—for example, ₹250 for a glass of chaas, but the food quality and service are far below even basic standards. The baked macaroni wasn’t even baked, and although we had ordered à la carte, they served items from the buffet without informing us. What’s more shocking is that despite all these complaints, no one from the management even tried to make up for the poor experience. No apology, no compensation, not even a genuine effort to improve our stay. The final straw was when we requested a few lemon slices to our room and were told we’d have to order an entire green salad just to get them! Absolutely ridiculous. Clearly, they are only interested in looting customers, not serving them. This place is a disaster in the name of a resort. We do not recommend Madhuban to anyone looking for even basic hospitality. They have zero regard for customer experience, and it was a total waste of money and time.

Superb arrangement, with full coperation and smilling faces. My childreen enjoyed the stay. Swiming pool was very clean All thing are excellent.

Beautiful place

Had a very good experience. Nice and clean rooms. Great food. Staff if very cooperative. Would like to appreciate Special care received from Mr Ganeshan. Good experience at Spa. We have always preferred Madhuban for our stay since years. Looking forward to visit again definitely.

I chose Madhubhan Resort to celebrate special occasions with my family, and I truly can’t thank them enough for making it such a memorable experience. From the moment my family arrive until the time we departed, every single person we encountered went above and beyond with their warm hospitality. A special thanks to Ankita Patel, who was constantly in touch and ensured that everything was organized smoothly and effortlessly. Her attention to detail and support throughout made a huge difference. My family also had a wonderful time at the spa Suroj and Laphi were absolutely amazing and added to the overall experience with their professionalism and care. We’re already looking forward to coming back!

The people are what make this hotel they are just great! The taxis to go out of evening was a bit tricky at times as they only had two drivers so we had to get an uber, I am white British and my husbands family is from Gujarat so he panicked about my safety, however I have to say I felt so safe and secure here. Food was amazing! The security in some hotels can be quite daunting but these guys were sooo humble and warm. We would most definately come back. Staff amazing Pool amazing Food amazing Very happy with this hotel! The country and culture is just