Amsterdam Amsterdam-Oost Hotels

Firstly the hotel is located directly in front of a tram which was very convenient for moving around locally in town, the rooms are well maintained and very nice. The breakfast buffet was amazing, would recommend adding it to your reservation as food in Amsterdam is quite expensive. We were checked in by Youssef, who was so nice, helpful and accommodating to my friends and I. Overall a wonderful experience and great customer service

I forgot my shoes irresponsibly in the luggage storage area. But, the innkeeper was able to save them and kindly gave them back to me. This place is homey, safe, and fair. I even paid extra for the breakfast out of my choice and enjoyed value for euro!

I had an amazing stay at this hotel. The front desk staff were extremely friendly and helpful, making me feel very welcome from the moment I arrived. The room was spacious and spotlessly clean, with all the amenities I needed for a comfortable stay. I especially enjoyed the sauna and the delicious breakfast each morning. I will definitely choose this hotel again the next time I visit Amsterdam. Highly recommended!

The start of a friends European tour started exceptionally at Mercure City. The Hotel was clean and rooms were quiet. Just a little far out of city centre but train is within walking distance. Overall a great experience for the price. Would recommend to others

The hotel overall is fantastic given such price in Amsterdam. Although it is a bit away from city centre and metro station, the facilities and room are clean and spacious.

New modern and stylish hotel, super comfy bed, nice and customized for its hotel cosmetics in the bathroom, col sound system in the room, very friendly and helpful staff at reception, 10-15 minutes by underground from center

Because we lost our passport, the hotel reception is very nice! They willing to help us pass the stored luggage to our arrange courier , would have been needing to take 14 hours flight if they didn’t help. Very appreciated for their service to hotel guests! The place is nice, across there is a cafe. Close to rai. Their service is excellent. Appreciated that for the last bit !

I recently had the pleasure of staying at this distinguished four-star hotel and was thoroughly impressed by the exceptional level of service and amenities offered. From the moment I arrived, the staff displayed genuine hospitality, ensuring a seamless check-in process and attending to every detail with remarkable efficiency. The room was impeccably clean and elegantly furnished, providing a perfect blend of comfort and style, complemented by modern amenities that enhanced the overall experience. The hotel's facilities, including the well-equipped fitness center were of outstanding quality, catering to both relaxation and indulgence. This hotel truly exemplifies excellence in hospitality, making it an ideal choice for both leisure and business travelers seeking a memorable stay.

It was the same booking but added breakfast Spacious room. Stylish design but the walls are quite mouldy There’s drainage problem in the bathroom on the first night. The staff helped us to change the room swiftly. One interesting thing - there is a card in the room to indication whether u need cleaning service or not, as in usual hotel. But the card got two side: - red, don’t need service and don’t come into the room; - blue: no cleaning but will be granted with the welcome drink voucher. For some reason our card was flipped to red side and we couldn’t not found voucher. And even when we go down to the reception to ask for the voucher. They refuse to give us because they marked in the system that we put on the red side. We were like ummm fine but as a hotel we would appreciate if you could be less calculating and little more generous. Quite far from the city centre we take Uber to get into the city centre ~€12.4 trip. Amazing sunset and view from the room.

The reception was warm and the service was thoughtful. You will be seated first when checking in. Drinks and snacks will be prepared for you and then you can check in slowly. The breakfast was rich. I don't know if it was due to the translation or something else, but the basement written in Chinese on Ctrip was not the basement but the top floor. However, the parking fee for self-driving in Amsterdam is really explosive.