Read genuine traveler ratings & reviews to find your perfect stay.
Posted onOct 18, 2024|Deluxe Room
Guest UserThe location of the hotel is very convenient. It is within walking distance of most tourist attractions in the city center. The hotel staff are very polite and the room is cleaned every day. It is a hotel that I highly recommend. I will definitely stay here next time👍
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Price per night from:SEK 6,001
Posted onJun 30, 2026
Tianshizaitiaowu198Our first international trip with the kids brought us to the Netherlands, and this hotel was perfectly located. It's away from the city center's hustle and bustle, yet incredibly convenient for getting around. A 1-minute walk to the left brings you to NOORD station, which is the first stop on the line, so you're guaranteed a seat. The surrounding area is lovely too, with nature and animals creating a peaceful atmosphere. The supermarket by the station is well-stocked with everything you need, and the food options there are great.
The room was very clean and thoroughly serviced daily. Overall, we were very satisfied with everything, especially the convenient transportation.
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Price per night from:SEK 705
Posted onFeb 3, 2025|Classic Double Room
Guest UserExcellent room, excellent location and atmosphere of the hotel.
Staff however, too often, go according to the 'book', and find it hard to think and improvise on the spot. It's as if they are under trained. When checking in there is no need to ask the guest to fill info on the iPad. You have this info, to stay in touch, already. Don't burden the weary traveler with trivial nonsense. If the sun shines, finally after weeks of grey and rain, and a guest sees the patio with tables in the sun, and this guest wants to have tea in the sun outside in the patio, this has to be a possibility. Don't say, well it's not the season so it's closed, it doesn't make sense, you're a top hotel, not the vander Valk. Improvise, think on your feet, explain that he is welcome to sit there and that his tea will be brought out, but it might take a few minutes longer. This way the guest feels listened to and that the moon is even possible.
The kitchen is incredible, the food is wonderful. Last evening I had dinner at the Jansz., two ladies working, were very kind, helpful and attentive, they understood the delicate balance between asking how things are going and leaving the guest alone. I want them to know i appreciate them. Please extend my gratitude to them. Also the Asian looking lady who worked during breakfast this morning, was excellent. Please let her know as well. Finally, the staff at the entrance - getting cabs etc. - are great. Some of the male staff are too - in Dutch, popy yoopy. I am your guest and not your friend. That's all, and that's enough.
Thank you for a great stay and I hope to come back again when I am back in the Netherlands.
Kind regards,
Diederik Lugt
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Price per night from:SEK 3,565
Posted onFeb 15, 2026|Superior Queen Room
WodetianxianneThe room was quite spacious and very clean, with a nice river view. Check-in at the front desk was super fast. There was even a welcome card from the housekeeping staff on the desk, which was a really thoughtful touch.
It's about a 15-minute walk from the central station, making it very convenient to take the train for dining out.
The only minor downside was that the dry area in the bathroom didn't have a drain (a common issue in Western Europe, perhaps?). If water splashed out during a shower, the floor would stay wet...
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Price per night from:SEK 1,654
Posted onApr 9, 2026|Standard Queen Room
Guest UserThe room was spacious and comfortable, the bed was cozy, and the view was great, ensuring a good night's sleep. The staff were warm and attentive, providing excellent service. The hotel's location is superb, offering convenient transportation, and the breakfast selection was extensive.
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Price per night from:SEK 1,060
Posted onJul 1, 2026
KitMeeVery good location ... Just a few train stops from Schiphol Airport to reach Sloterdijk Station. Few minutes walk from here to hotel. Transportation hub is just right in front of hotel. Flixbus stops is also 5mins away from hotel.. Super convenient with a mini mart n as well as some eateries around the corner. More choices avaliable if venture further out.. Spacious n clean room. Clean n fresh towels. Daily housekeeping. Comfy bed with pillows abit soft though.. No AC but a air cooling system. Provided a table fan during this super hot summer trip. A complete kitchenette with a new set of cleaning set provided. Water dispenser is located at the lobby. Laundry room is at 1st floor. €4 per usage. It comes with a detergent capsule. Required a deposit of €100 upon check in. Friendly staff but lack of manpower at times. Mostly with 1 staff at reception desk. With 1staff around, we nearly missed our bus to Brussels just to wait for staff to retrieve our stored luggage... No toiletries n indoor slippers provided unless upon request. No hair conditioner or body lotion as well. Just a 2 in 1 body n hair shampoo is used... With a rating of a 4* hotel, it should do better
Overall had a satisfactory stay n experience
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Price per night from:SEK 702
Posted onAug 9, 2026|Classic Double Room
Guest UserThe hotel is conveniently located about a 10-minute walk from Sloterdijk (though there's some road construction nearby). It's clean and tidy, and there's a Jumbo supermarket right across the street with fresh produce. It's only one train stop to Amsterdam Centraal, and there are plenty of bus connections to the museum quarter. Overall, it offers great value for money.
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Price per night from:SEK 705
Posted onJun 17, 2026|City Twin Room
ЕленаСтрGreat location, close to the train station and the city's main attractions. There's a tram stop nearby, and you can be in the museum district in just 10 minutes.
We were able to check in earlier than expected, and the room looked just like the pictures. It was clean, but very basic – no slippers or tissues. This is the first time I've stayed in a 4-star hotel room without cups (just glasses) and teaspoons (just wooden stirrers). Instant coffee in the room for a 4-star hotel is pretty underwhelming; usually, at this level, you get pour-over coffee or a Nespresso machine.
The price is high, but for the same money, you'd get a much higher standard in a 4-star hotel in neighboring Belgium.
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Price per night from:SEK 1,727
Posted onJul 16, 2026|Sleep Twin Room
Guest UserHere’s a firm, professional complaint that clearly states your concerns without making it unnecessarily aggressive. It focuses on the issues you described and requests a formal investigation.
Dear Hotel Manager,
I am writing to formally express my deep dissatisfaction with the treatment I received during my recent stay at your hotel. This experience has been one of the most humiliating and unprofessional hotel experiences I have ever encountered.
Firstly, I was charged €250 for smoking in the room. While I understand that hotels have strict no-smoking policies and I am willing to accept the applicable penalty if a violation occurred, nothing justifies the way your staff handled the situation.
Despite me clearly instructing your staff not to enter my room, they forcefully entered without my permission. At that moment, I was not properly dressed, making the situation extremely embarrassing and a serious invasion of my privacy. This conduct was completely unacceptable.
Furthermore, during this interaction, two members of your staff spoke to me in Dutch in what appeared to be an abusive and mocking manner. Although I do not understand Dutch, their tone, gestures, and overall behaviour were intimidating, disrespectful, and deeply humiliating. No guest should ever be treated in such a degrading way.
The second issue concerns my food delivery. I had ordered food late at night, and it was left at the reception. When I went to collect it a few hours later, I was informed that the food had been thrown away. I was never contacted, no attempt was made to inform me that my order had arrived, and no explanation was provided as to why my personal property had been discarded. This is completely unacceptable and demonstrates a shocking lack of respect for guests and their belongings.
The combination of these incidents reflects an alarming lack of professionalism, respect for guest privacy, and basic customer service standards. I expect the following:
1. A formal investigation into the conduct of the staff involved.
2. A written explanation as to why my room was entered against my explicit instructions.
3. An explanation as to why my food delivery was disposed of without my consent or any attempt to contact me.
4. An apology addressing the unacceptable treatment I experienced.
5. A review of your staff’s conduct and training to ensure that no other guest is subjected to such behaviour.
I chose Mövenpick expecting a high standard of hospitality. Instead, I left feeling disrespected, humiliated, and extremely disappointed.
I look forward to receiving your prompt response and an explanation regarding these serious matters.
Yours sincerely,
Lauv Jaiswal
If you intend to escalate this to Mövenpick’s corporate customer relations or to post it as a public review, I can also help you draft a stronger version suitable for those channels.
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Price per night from:SEK 1,189
Posted onJun 5, 2026
Guest UserThis is a pretty standard luxury hotel, with no major issues. There's a mini-fridge, but it's not cold enough and doesn't come stocked with anything. However, the umbrella is a high-end carbon fiber one, which is quite rare and a nice touch. The bathroom drain had a bit of a problem, probably a clog from hair that needs to be cleaned promptly. My biggest issue, though, was the front desk – they were incredibly slow! Especially during check-out. I've never seen a hotel where you have to wait in line one by one; usually, you just leave your room card and go.
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Price per night from:SEK 808