Microtel Inn & Suites by Wyndham Amarillo

Relatively new hotel conveniently located near freeway, but we never heard traffic. Clean room, USB, good breakfast.

Very nice hotel and very clean. The check-in process was very smooth and the front desk representative was friendly and cordial. I would recommend this to everyone whether for a quick stop overnight or longer if you’re in Amarillo for an extended visit.

Liked the more modern styling. The room was clean and well appointed. They even offered a small laundry facility which is always helpful for travelers.

The young girl that checked us in was extremely friendly! We were very pleased with the cleanliness of our room, and the bed was comfortable! However, one disappointment was at breakfast, we both wanted cereal, and there was no milk!! The girl told us they were waiting for a delivery! Sounds to me someone didnt do inventory, and why couldn't they purchase milk till the truck came! Very disappointing!

4 room changes. Rooms with connecting rooms and doors between them have holes above the locks the size of pencils. Either room can open their connecting door and look into the connecting room with a clear view of the bathroom and the beds. The employee at the front desk was unconcerned even when I mentioned that with a wire hanger, someone could possibly reach through the hole and unlock the lock of the connecting room. I asked for a manager and was told no manager on site. I was moved first to two different rooms, both were rooms with connecting doors and both had the same problem with the drilled holes through the connecting doors. Again, the employee at the front desk didn't seem to think this was a problem. She said she could give me some tape to cover the hole. The rooms also had an unusual smell, like very dirty laundry or someone who hadn't bathed in a while. I asked to move to a room with no connecting room. This room appeared as though the swinging door latch had been bent and was loose. It had the same smell, only worse than mentioned above. Again I asked to check out another room. Again, it had the same smell. The smell was not faint. I decided to check out and did not stay the night at Microtel by Wyndham. But, that is just how much I was concerned with staying at Microtel. I consider their connecting rooms to be an issue of public safety. As for the smell, I don't know the issue and have never had this experience in all of my travels.

Called ahead to see if we could get a late check out since we were checking in at 3am. Diane informed us no way thay we could, was very rude. Got there and Kimberly checked us in and gave us a late check out of 12pm. Kin was super nice. Even though the motel is less than a year old the room stunk, the hallways and elecator also stunk. Hot water nd water pressure was no existent, and the sink is made for a 6 foor tall person. Also fabric softener or scented detergent in the sheets, in which I am highly allergic to, this is rarely ever an issue at Wyndham properties so I was a bit suprised. Luckily I carry my own bedding with me due to the possibility of this happening.