McCauley's Havilland Bay

I stayed at this motel with a group and was extremely disappointed with both the service and professionalism of the owners. While we understood that housekeeping was not included because we were all staying for an extended period of time, after three days I requested a fresh set of sheets so I could change them myself. Rather than being met with a reasonable response, I was dismissed and yelled at by the owners, which was both unprofessional and upsetting. I was not the only one treated this way—other members of our group had the same experience and were also yelled at or even threatened because someone dirtied towels. The owners charged the guest because the towel was dirty. This created a hostile and unwelcoming environment for everyone in our group. Although the rooms appeared recently renovated and looked presentable at first, the bath tubs were stained and the towels were not properly washed before being placed in the rooms, leaving fuzz all over our skin after use.

We had a truly awful experience at McCauley’s Motel on the night of our wedding. The new owners treated us terribly. The morning after, we were screamed at to get out of the room because we were “late,” even though the microwave clock in the room was 2 hours behind (and we were told they unplug them daily, so the time isn’t accurate). Since it was our wedding night, neither of us had our phones with us, so we had no way of knowing the correct time. Instead of understanding, we were met with yelling, insults, and even a man holding a Rottweiler on a leash telling us “it’s not all about you” and demanding that we leave immediately. We were also told we should “leave the cleaning staff money for being late.” On what should have been one of the happiest days of our lives, we were treated with hostility and disrespect. No guest deserves this treatment. I strongly recommend avoiding this place and hope no one else has to go through what we did.

We enjoyed wonderful hospitality, and great advice on what to see on Manitoulin Island. We will definitely stay there again if we are using the ferry from South Baymouth on Manitoulin Island.

This stay was exceptional. The hosts took such care for comfort in the room. I loved the aesthetic. The bed was the best I’ve had, not just in a motel, but in a stay. I was worried about the proximity to the highway (just for noise) but the new windows really masked the noise. I’m so pleased and will rave this motel. We had a couple of crummy stays along our route and the shower I had when we arrived here was so nice. We will be back!

It was the beginning of the season, so I would give them some slack, but there was no offer to restock towels , coffee pods or toilet paper for our second day stay. I asked for it, and they gave us towels and toilet paper. We didn’t need room cleaning between days, but it seems that is customary in other places where we stayed. Overall it was not a bad stay.

Rooms were updated,modern and clean Bed was very comfortable and area was quiet