Residence Inn Algiers Bab Ezzouar

Great

Horrible Cigarette Smoke Ruined Our Stay Our room was filled with cigarette smoke coming from the vents and connecting doors. We had booked a non-smoking room and also read on the website that the building is smoke free. But, when we tried to change rooms, we were told the property was full. Our baby developed a cough and we all had sore throats and burning eyes. Staff told us different things about the hotel policy: one said we had been placed on a smoking floor and another said the hotel is smoke free. Our problem was only fixed the last night of our stay when Miss Hadjer corrected the issue and moved us to a very nice room with no smoke. Had she been working the day we first encountered the problem, perhaps we would not have had such a horrible experience. On a positive note, all security staff were very professional and pleasant. But, overall, if something as simple as a non-smoking room request cannot be accomplished, that ruins the whole stay and even impacts the health of the whole family. We will never stay there again.

One of best appart hotels in Algeria, very clean, location is near the airport , and the environment around the hotel is safe with many shops and restaurants. The all over staff of the hotel is professional, of course at the reception and restaurant is very friendly and helpful and speaks several languages , especially, Raouf, Hager, Nadeem., Reyad at the reception and Noureddine, Kaouther… at the restaurant. I highly recommend this nice appart hotel with standard Marriott.