Twin Lakes Hotel near Tagaytay ★★★★

"The place is superb.staff are all courteous.food is not as I have paid for and expected for a breakfast buffet but it taste good.just that I feel the payment I made is not enough for the food I eat.but the taste is good.just add more varieties and it will be perfect."

Stellar Potter's Ridge ★★★

"We recently stayed at Stellar Potter Ridge in Tagaytay from September 25 to 26, 2024, and it was an incredible experience. The place was impeccably clean, and I loved its aesthetic style, which created a cozy atmosphere. The food was superb—large portions and absolutely delicious. The staffs were exceptionally nice and accommodating, making our stay even more enjoyable. I highly recommend this place for anyone looking for a relaxing getaway!"

Hillcreek Gardens Tagaytay ★★★

"I am extremely disappointed with my experience at Hillcreek Gardens Tagaytay and feel compelled to share this so management can take immediate action. While the property itself is undeniably beautiful the greenery, ambiance, and rooms are well-maintain the service we received was completely unacceptable and far below the standard expected for a hotel of this level. The main issue was with a RECEPTIONIST/FRONT DESK named MYRNA (if I have her name correct) day time shift long hair lady. Her behavior was RUDE, dismissive, and unprofessional from the moment we interacted with her. She was not welcoming at all she did not even smile and made us feel uncomfortable and unwelcome throughout our stay. Despite the substantial amount we paid for our event and multiple rooms, we were treated with a lack of respect and basic courtesy. Her tone was sarcastic, and she showed no willingness to assist or accommodate reasonable requests. One particularly concerning issue was being told that a family room booked for seven guests only included two face towels. This is not only unreasonable but also raises serious concerns about hygiene and proper guest accommodation. When this was raised, there was no effort to resolve the issue appropriately, nor was there any apology for the inconvenience. This kind of service reflects poorly on the hotel’s management, staff training, and overall commitment to guest satisfaction. Frontline staff should demonstrate professionalism, courtesy, and a welcoming attitude at all times especially in the hospitality industry. I would like to emphasize that this was not a minor inconvenience. The experience significantly affected our stay and overshadowed what should have been a special and memorable event. On a positive note, a staff member named Harvey was professional, accommodating, and helpful. He made an effort to assist us and address our concerns, which we genuinely appreciate. Food was okay, other staff were nice and welcoming. I strongly urge management to review this incident seriously, address the conduct of the staff involved, and ensure that proper customer service standards are consistently upheld. I even observed that she treated the same way to the other guests as well. Until this matter is properly addressed, I cannot recommend this hotel and will not consider returning."

Serene Farmhouse Retreat in Alfonso, Cavite - Perfect for Family Getaways ★★★