Eastern Al Montazah Hotel Reviews

The hotel is great but the price is a little high, the view is great, the service and cleanliness are great

Excellent hotel

Really so bad hotel and more and more bad the service. I will never stay there again

The music and songs are annoying and play 24 hours a day. There is a ladies' lounge in the hotel that is very annoying. I sang all night. The bathroom door doesn't lock. The pool is not clean. The internet is very weak. In short, I do not recommend staying there.

The hotel is located within walking distance from Al Montazah Park. The room was nicely cleaned, but the bed linen was old and in spools. We asked for wine glasses, but they only brought us plastic cups, which was disappointing. I would not stay in this hotel for more than one night.

I had a reservation for 5 days, I used 3 days and due to an emergency I left and gave the remaining 2 days to one of my friends. I informed the reception about this and got their approval. My friend came and said that there was no objection, but I was surprised two hours after I left that they refused to accommodate my friend. I did not get the money back. What is the solution? Note that the receptionists Israa and Nour were kind and helpful.

Hygiene: Very good Environment: Very good Service: Very good Facilities: Very good

The environment is very good, the front desk service is very good, quite good.

Checked into one room, dirty and strange smell there. Asking for another one, got even worse. After one night there decided to check out and ask for returning money for second night we would not to stay there, refused. Dirty and smelly nightmare, nothing more to say about this terrible place.

Decent hotel, but don't let the pictures fool you, the hotel is only 2 floors on one of the buildings in the pics, only the ground level and the 11th floor are the hotel. The location seems like it's close to the water in the pics but in reality to get to the sea you have to walk about 30 mins. We tried two rooms, both smelled like cigarettes, so we chose the one with least smell. The best part was the breakfast buffet, it had a lot of options and was decent quality.

Eastern Montazah is located in Florence Mega Mall. Entrance looks nice and chic. Mr Michael ( at the front desk ), upgraded our room to a pool view one. There are 2 pools at the hotel. Room is clean, so is the bathroom. ( In case you felt you need them to change your bedsheets, you can always ask.) Staff are hard working. We enjoyed the breakfast. It has many varieties. Mrs. Mona at the restaurant, very welcoming and smile never leave her face. She makes sure that you have everything you need. Mrs Rehab, listened carefully to our feedback and made sure all is good and that we enjoyed our stay. Free Wifi is available in rooms. Parking is available with extra charge but you'll find parking place outside the hotel. ( Neighboorhood isn't that good so it's better you have a car. ) Hotel is recommended if you are searching for a clean and nice hotel, this one is a value deal.

From the check-in to the checkout, the staff made us very welcoming, Sayed upgraded our room to a suite, cheers. Breakfast was very nice, room was super spacious with big balcony. I would like to thank Mina from the coffee house, such an amazing guy, was very responsive and helpful and always smiling, and two young handsome guys in the restaurant keep up with the smile & great working spirit, and not to be forgotten from front office Michael, you are a wonderful person and truly appreciate your hospitality and kindness, keep up with the beautiful service that you provided to us, made us feel very welcoming, cheers to Mr. Michael and Mr. Mina

Modern and clean hotel near Al-Montaza palace. Upon our arrival they offered us an upgrade and provided us with a suite, the breakfast is very abundant and has a wide selection of sweet and savory foods. The staff is very kind and courteous.