Mercure Albi Rives du Tarn

Location top , Service top , very friendly service . Wifi , parking all is 100% the only thing I dont like is that the light is too bright in the Hotel in Lobby in Restaurant . Maybe more soft lights would be good

Wonderful views, excellent free parking. Very close to centre. The usual expensive Mercure hotel restaurant. The main downside of this hotel is its terribly slow dinner service. Only one waiter is allowed/qualified to take your food & drink order so, last night for example, we sat at our table for a full 30mins without even being offered a drink. As our dinner for 2 was way in excess of €100 this is just not good enough. At the very least, the myriad ladies in attendance should do this. This very poor service is the main reason I can only give this hotel 3* despite it's other plusses.

The property is in an amazing location overlooking the river and where along with two bridges. As an old building itself the whole visit to the hotel was steeped in history. We had a wonderful time and would definitely call again in the future.

Kudos to the Mercure Albi for their fabulous location in Albi just a short walk over the bridge into town, but with fabulous views from the hotel of the bridge and the cathedral. I was worried that I wouldn’t have a place to park my car, but their parking lot is excellent and easy to get to. The front desk personnel were very helpful in getting my luggage to one from my car. They also answered any questions I had about going to town they gave me a map, etc. I ate dinner at the hotel both nights because I have special diet restrictions. The menu was problematic for me, but the waitress Jessica persevered and along with the chef provided a meal for me that was excellent. My room had a fabulous view. It had two big windows with a wide shelf in front of both of them from my bed. I could see the bridge and the city. It was fabulous. I would go back in a heartbeat .

The setting of this hotel is superb, on the banks of the river overlooking the old town of Albi. Our room was at the side of the hotel, it was quite small, no safe, but plenty of hanging space for your clothes and a kettle if can figure out how it works ! We had to ask reception … only complaint the door stop was in a very awkward spot and my husband badly bruised his toe on it ! Breakfast was good, plenty of choice & if the weather is fine you can sit on the outside terrace. Perhaps the hotel could do with a makeover some parts looked very tired but a we had a very pleasant stay.

The hotel is beautiful and the view amazing. Everything is close by.