Alar Elaeagnus angustifolia Flower Hotel Reviews

Response from Property: 尊敬的客人您好！感謝您選擇沙棗花香酒店並分享此次愉快的入住體驗！看到您提到酒店員工友好、房間乾淨整潔，並且在這裏度過了愉快的時光，我們感到非常高興和欣慰。為每一位客人提供温馨舒適的環境和貼心周到的服務，是我們始終追求的目標。您的認可對我們來説是莫大的鼓勵，我們會繼續努力，保持高標準的同時不斷進步。再次感謝您的喜愛和推薦，誠摯期待您的再次光臨，祝您生活愉快！

Response from Property: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that your stay with us has been the best among the four hotels you've visited during your trip. Your appreciation for our spacious, clean rooms and comprehensive amenities truly warms our hearts.We take pride in offering a comfortable environment for our guests and are glad to know that we've met your expectations. We also commend your environmental consciousness regarding the disposable towels, and we encourage our guests to opt for reusable options whenever possible.It's fantastic to hear that you enjoyed the proximity to local restaurants, especially the one next door. We strive to partner with quality establishments to enhance your dining experience.Once again, thank you for choosing our hotel and for sharing your positive feedback. We look forward to welcoming you back in the future and continuing to provide you with exceptional service.尊敬的宾客，非常感谢您给予我们如此精彩的评价！得知您在我们酒店的住宿体验是此行四家酒店中最佳的，我们倍感欣喜。您对我们宽敞整洁的客房以及全面的设施表示赞赏，这真的让我们倍感温暖。我们致力于为宾客提供舒适的环境，很高兴得知我们已达到了您的期望。同时，我们也赞赏您对于一次性毛巾使用的环保意识，并鼓励宾客尽可能选择可重复使用的物品。很高兴听到您对周边餐厅的喜爱，尤其是隔壁的那家。我们努力与优质商家合作，以提升您的用餐体验。再次感谢您选择我们的酒店，并分享您宝贵的正面反馈。我们期待在未来再次迎接您的光临，并继续为您提供卓越的服务。

Response from Property: Thank you very much for your comments on the restaurants near our hotel .Thank you again for your feedback ，We will strive to improve the quality of our service，Provide you with a better accommodation experience 尊敬的宾客：“非常感谢您对我们酒店附近餐厅的评价。我们非常抱歉听到您对餐厅服务不满意。我们理解餐厅的服务质量对于客人的用餐体验至关重要。我们将会将您的反馈与餐厅管理团队分享，以便他们能够改进服务质量。如果您对任何特定的餐厅有进一步的投诉或建议，我们鼓励您直接与该餐厅联系，以便他们能够更好地满足您的期望。再次感谢您的反馈，我们将努力提高我们的服务质量，为您提供更好的住宿体验。”

Response from Property: Hello, dear guest! Wow! Our entire Elaeagnus Flower Fragrance team is so happy to receive such a thoughtful and surprising review! 🌺It's our little privilege to offer you the unexpected surprise of breakfast and dinner! We're even more delighted to hear that you enjoyed our dinner, especially the six meticulously prepared dishes and the heartwarming tomato and chicken soup—the chefs must be thrilled to have received the "good taste" seal of approval! 😋 **Xinjiang Big Pot Chicken** is one of our signature dishes! The fact that you fell in love with it on your first try at Elaeagnus Flower Fragrance is a true tribute to our authentic flavors! We consistently use fresh, local ingredients and strive to ensure every guest enjoys the most authentic Xinjiang cuisine. Your feedback motivates us! 🍗We're also so glad you were satisfied with the space and air conditioning in our triple room! Spacious, comfortable, and cool—it's exactly the "home away from home" we hope to provide for our guests traveling from afar. 🏡❄️Thank you for choosing Elaeagnus Flower Fragrance Hotel and taking the time to share your wonderful stay! Your satisfaction is our greatest motivation. We hope that you will return to the Elaeagnus Flower Fragrance Hotel next time you come to Xinjiang. We will definitely prepare more authentic food and the same warm service for you! I wish you a journey full of flowers! Elaeagnus Flower Fragrance Hotel

Response from Property: Dear guest, hello! Thank you very much for choosing to stay at the Elaeagnus Flower Fragrance Hotel and for taking the time to share such a detailed experience. We are heartened to learn that you were satisfied with our hotel's location, staff service, unique room style, and cleanliness. Your recognition is our greatest motivation to continue providing excellent service. Thank you also for your constructive feedback regarding the lack of hooks in the shower. This was indeed a point of inconvenience on our part, and we sincerely apologize for the inconvenience. We have conveyed your feedback to the relevant departments and will immediately begin researching and installing new hooks to provide a more convenient experience for future guests. We are also delighted that you enjoyed our diverse breakfast menu; we are committed to providing our guests with a rich and delicious dining experience. Thank you again for your support and suggestions! We sincerely look forward to welcoming you again and allowing us to provide you with an even better stay. We wish you a pleasant stay!

Response from Property: Dear guest, Hello! Thank you very much for choosing to stay at the Shazao Huaxiang Hotel and for taking the time to provide feedback on your stay. Regarding your concerns about **outdated room facilities, noisy air conditioning disrupting sleep**, and **location issues**, we are deeply sorry and have taken the following urgent measures: Regarding the air conditioning issue: Our engineering department has fully repaired the faulty air conditioner (focusing on noise reduction) and will complete an inspection of all guest rooms this week. Regarding the room hardware and decor, the hotel's decor and furniture colors are somewhat Chinese-style. The hotel is located north of Qiushou Avenue in Alar City, near the swimming pool and adjacent to a snack street. It's about a 10-minute walk from Huijia Shopping Plaza and the "Never Sleeps City." Your feedback helps us improve, and we sincerely invite you to **return in the future**. We will prioritize new room types!

Response from Property: Dear guest, hello! Thank you for your support and love for the Elaeagnus Flower Fragrance Hotel! 🌟 It's our greatest honor to ensure you feel comfortable and satisfied from check-in to check-out. Your recognition is not only a testament to our service, but also a driving force for our continuous improvement! Every detail in the room, the thoughtful breakfast service, we hope to add a touch of home warmth to your journey. 🥰 We look forward to seeing you again and continuing to bring you more wonderful experiences! I wish you a happy life and a happy journey! ✨

Response from Property: 尊敬的客人，您好！ 非常感謝您選擇沙棗花香酒店並抽出寶貴時間分享您的入住體驗。得知您對我們酒店的優越位置、便捷的餐飲配套以及貼心服務感到滿意，我們倍感榮幸！ 您的肯定是我們不斷進步的最大動力。酒店全體員工期待您的再次光臨，祝您生活愉快！

Response from Property: Dear guest, hello! Thank you very much for choosing to stay at the Elaeagnus Flower Fragrance Hotel and for taking the time to share your experience. First of all, we **deeply apologize** for the staff's attitude issues you experienced during your stay and **take it seriously**. This is absolutely not the kind of hospitality we deserve. Your valuable feedback has provided us with clear direction for improvement. We have immediately communicated this issue to the relevant department heads and will **strengthen training and management of our service team**, focusing on improving service awareness and communication skills to ensure that every staff member serves guests with warmth, professionalism, and patience. We again express our sincere apologies. We also appreciate your recognition of other aspects of our hotel ("everything else is fine"). Your praise is a great encouragement to our facilities, environment, hygiene, and other team efforts. We will continue to strive to do better. We sincerely hope to have the opportunity to experience our progress and dedication during your next visit. The entire Elaeagnus Flower Fragrance Hotel team looks forward to welcoming you again and providing you with a truly satisfying experience! We wish you a happy stay!

Response from Property: Dear guests: Your praise is our motivation to move forward. We will continue to improve and enhance the hotel's service quality to provide you with a more comfortable and considerate accommodation experience. The hotel provides free breakfast and dinner, free pick-up and drop-off from the airport (train station), free laundry and shoe shine, free fruit plate, free business area, free tea bar, book bar, and gym. The geographical location is superior, the transportation is convenient, and it is surrounded by various specialty snacks, hot pot, large supermarkets, and large shopping malls. It is your first choice when coming to Alar. All the staff of Elaeagnus Elata Huaxiang Hotel look forward to your visit again!

Response from Property: Dear guest: Hello! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that this stay did not meet your expectations. Regarding the problem of the air conditioning in the room not being cool, we have informed the relevant departments to investigate one by one and make rectifications according to the relevant issues. At the same time, the hotel will also monitor the results. We apologize for the inconvenience caused to you. Your tolerance and understanding are encouragement and support for our work~We sincerely look forward to your visit again~

Response from Property: Dear guests: Your praise is our motivation to move forward. We will continue to improve and enhance the hotel's service quality to provide you with a more comfortable and considerate accommodation experience. The hotel provides free breakfast and dinner, free pick-up and drop-off from the airport (train station), free laundry and shoe shine, free fruit plate, free business area, free tea bar, book bar, and gym. The geographical location is superior, the transportation is convenient, and it is surrounded by various specialty snacks, hot pot, large supermarkets, and large shopping malls. It is your first choice when coming to Alar. All the staff of Elaeagnus Elata Huaxiang Hotel look forward to your visit again!

Response from Property: First of all, thank you for choosing Elaeagnus Elaeagnus Huaxiang Hotel and giving your review. We always believe that a good reputation must be recommended from the most sincere satisfaction of the guests. We are honored to provide you with the best service. Regarding the check-in process for overseas personnel that you mentioned, the requirements are different in each place. We also follow the instructions of the relevant departments and we sincerely apologize for bringing you a bad check-in experience. The hotel has free breakfast, dinner, free laundry and shoe shine, free fruit plate, free business area, and free tea bar. The hotel's superior geographical location and complete supporting facilities are all designed to allow you to feel the warmth of home and enjoy a quality life. Looking forward to your visit again!

Response from Property: Dear guests: Your praise is our motivation to move forward. We will continue to improve and enhance the hotel's service quality to provide you with a more comfortable and considerate accommodation experience. The hotel provides free breakfast and dinner, free pick-up and drop-off from the airport (train station), free laundry and shoe shine, free fruit plate, free business area, free tea bar, book bar, and gym. The geographical location is superior, the transportation is convenient, and it is surrounded by various specialty snacks, hot pot, large supermarkets, and large shopping malls. It is your first choice when coming to Alar. All the staff of Elaeagnus Elata Huaxiang Hotel look forward to your visit again!