Fujairah Rotana Resort & Spa

I've stayed at this hotel with my family five times, and I'm always impressed by the amazing beach and friendly staff, especially in the restaurant. However, during my recent visit, I had a disappointing experience with the lifeguard. While I was swimming in front of the hotel area, he asked me to leave, claiming I wasn't allowed to swim there. I explained that it's my hotel room area, but he insisted. It wasn't until I showed him my room card that the issue was resolved. While the hotel staff is generally great, the lifeguard's approach came across as disrespectful, especially in front of other guests. Perhaps some additional training on guest interaction would be beneficial.

We recently stayed at Rotana Beach Resort in Al Aqah and had a truly wonderful experience from start to finish. The bell service and room service were impressively prompt—every request was attended to quickly and efficiently. We had connecting rooms facing the pool, which were spacious, clean, and very comfortable. The sliding glass doors opened directly to the beach and pool area, making access easy and convenient for the whole family. A special shout-out to Molly at Mosaic Restaurant, who welcomed us with the same warm smile and hospitality as during our first visit. She ensured our large family was comfortably seated, and the entire Mosaic team went above and beyond to make my nephew's birthday extra memorable. They sang for him and made the occasion feel so special—he even said it was his best birthday ever! Thank you, Chef Myra and Chef Argello, for your kindness and genuine hospitality. We also appreciated Dyan and Baba Husain, who consistently checked in on us and made sure we had everything we needed throughout our stay. On another note, Girlie and Rose truly stood out. Rose surprised our little one with a thoughtful gift and was incredibly attentive—always ready to assist, often before we even asked. Overall, it was an amazing staycation filled with warmth, care, and excellent service. We can’t wait to come back again soon!

I've visited this hotel three times, at 2012, 2022, 2023 and now I'm going for the fourth time. A very favorite place of mine. Silence, peace, and tranquility. Very helpful and courteous staff. No requests were ignored. Beautiful, clean rooms, cozy grounds, and a gorgeous coastline. Birds, fish, sunrises, and sunsets. Rotana, I love you! Thank you for the wonderful weeks I spent with you!