Hotel El Dorado Seaside Suites

Absolutely loved the place. We left the resort one time the whole 5 days lol. Food was great ESPECIALLY room service. Only thing I didn’t like was the cold water in the pool. We couldn’t even enjoy the swim out pool because the water was freezing.

The overall experience was excellent. The food, staff, resort itself, the all inclusive excursions make this place well worth every penny spent. We did come while seaweed season was still in affect on the beach but it wasn’t that big of a deal. There are pools everywhere!! Thank u Gustavo, Alicia, Amber, David, and Jeanette. We will be back before the year is up.

This was our 3rd visit to Seaside Suites and we keep coming back because of the excellent service, food and beautiful resort. The people really set this place apart. Our butlers were Edith, Leslie, Carlos and Victor and they spoiled us rotten. They were there for our every need and any time that we needed anything. They were all so professional and took such great care of us.

Not sure why my review wasn’t posted. The best trip I’ve ever had. The resort, the food, the staff, absolutely amazing. We had a great anniversary trip thanks to Edith, Leslie, Víctor and Carlos. Please give them a raise because they deserve it!! The gym was great, the drinks were perfect, our room always so clean, the attention and friendliness was beyond. 10/10

Arrived Sat 19th July, weather was beautiful and resort gardens and surroundings are gorgeous and very well looked after. Staff are kind, courteous and helpful. These are the very best things about this resort. First night at 3am water leaking through bathroom ceiling so had to move to the room next door. No problem, as all done and dusted in 30 mins. However, we are currently here and staying in the Premium rooms whilst travelling with TUI and the rooms are very very dated. Lots of very dark wood furniture, cream walls but rooms are spacious. If you are looking for modern, this is not it. The Beach/Sea - you currently cannot even attempt to go into the sea as there is a severe seaweed problem (there is also the most dreadful smell that smells more like sewerage than seaweed). This is not just localised to near the beach the actual amount of the stuff goes out quite far into the water. The smell is extremely unpleasant and makes you gag! The hotel is extensively under occupied and this has resulted in the closure of some restaurants and very poor evening entertainment (virtually non-existent to be honest and only 1 outdoor bar this side (TUI side) has anything going on. Beautiful cocktail bar above the Seaside Market Restaurant closes at 10pm!!! Mexican night last night and if you didn’t want to attend this there was absolutely nothing to do. Food - Breakfast - Nice choice and variety at Seaside Market and Culinarium. Food Lunch - The International Restaurant does burgers, hotdogs, burritos etc but don’t dare ask for fries as you may be told a firm, “No, we don’t have any”. Dinner - Asian/Japanese, Italian, Gourmet Pub - for me, not the best. Food is lukewarm veering on cool. Guests here are treated very differently depending upon where they are from. Mostly everything here is geared towards keeping American/Mexican guests happy even down to where you are seated in the restaurants; it is actually quite blatant. However, the weather has been beautiful and we have undertaken 2 fabulous excursions (Cenote swimming and snorkelling with turtles and then horseback riding at the Bonanza ranch) both were awesome. The hardworking staff here really do try their best to make your stay as enjoyable as possible but not everything is within their control. The current map of the resort is incorrect and you can spend a bit of time looking for things that have now moved to a different place. I will definitely return to Mexico but on the whole we would not return to this resort.

this is a hotal for the ameericans not for the brits. they park you in a block, away from the americans calling it premium, but it is not premium. food is quite samey and very US biased, even down to peanut butter icecreaam the bar staff serve the americans first.... even if you have been waiting The pools and sunbeds are lovely, the hotel over all ok, and the breakfasts were good. the gym is not equipped. no working rowing machines, very few pieces of equipment espeically given the size of the hotel it was fine but not fabulous