Domes of Elounda, Autograph Collection

We visited Domes of Elounda with our 8 month old baby and from the moment we arrived it was amazing. It's so peaceful and serene, the pools are heated and the perfect temperature for a baby and the sea was crystal clear and so inviting. Every member of staff went out of their way to ensure we had a great stay, and they were all amazing with my daughter. It was our first time travelling with a baby and we felt so welcome. There was a cot and high chair in our room when we arrived and high chairs and cutlery/plates/bowls for kids at every restaurant. 10/10 would recommend!

This hotel is a mix of good and bad. Unfortunately the bad is worse than the good. Our room has the most spectacular views for sunrise so that’s the huge plus. I mean beyond gorgeous!! The water on the beach is shallow which is great for kids. I understand if you have young children under 7 to come here. It’s very family oriented. More activities for kids and families. The town is fine, most of it feels like you can be anywhere, not Greece. Most signs on stores are in English. As for the hotel Domes Elounda, the staff is very disorganized especially the beach restaurant. They serve European people first and make Americans wait for over an hour, especially sever Natalia. This isn’t the way we have been treated in the past two weeks in Europe. We came from JW Crete which had phenomenal service and was beyond any expectations in service, quality and taste of food, and friendliness. This place just doesn’t compare. If you are wondering which part of Crete to visit, choose JW. If you have kids walk to Marathi beach from JW. JW is a friendly environment to all. The rooms are new and not dated. The staff are experts and if not, you can tell being trained well. Domes of Elounda seem like the staff are tired and don’t care. The property is large and they are showing signs of laziness. I don’t know if the problem stems from the above or people who are hired to serve but it’s a definite issue. We will be back to visit JW Crete, but never here again. I understand if you want to be in a bigger resort with young kids and will accept poor service. You also will not get a cultural experience or peaceful bliss. Chania is 20 minute drive from JW Crete, but it feels way more authentic to Greece. I love the trips to Chania and the serenity of JW Crete.

Domes is a hotel that offers facilities and service at a very high level. Noticeably, they are able to do this while still catering well for families with children of all ages. Rooms are spacious and well looked after. Cart service on the hilly terrain is fast and effective and staff is without exception friendly and accommodating. Breakfast is well organised with a wide selection. Both Blend and Makris restaurant are good, the latter an exceptional culinary experience. Close enough to walk to Elounda for local shopping.

I am a global traveler being fortunate to have stayed in many amazing resorts. This place is amazing! All the details are considered. If you’re debating on coming here, just come and enjoy you won’t regret it. Beach, food, pool, service, service, facilities all best-in-class!

The childcare team (Led by Eleni (Connie)) we're fantastic. Our son really settled in over the week and he had a great time every morning.