El Pueblo Tamlelt

I read the reviews on this place after I booked and was horrified all the way up to when we arrived. I was so impressed and relieved. So this hotel is part of the Carribean Village as well and is a huge complex. Me and my daughter loved it. It was perfect. The 3 different pools were clean surrounded by beautiful settings. The complex felt like you were in Greece with all the lovely white buildings with loads of character and we'll kept green gardens, grass and trees. There were working working around the clock on this place and it was spotless. Every morning the guys were cleaning the pool. The bar area were very nice and well stocked. The food was great. Loads of variety, fresh made and cooked pizza, honey glazed chicken, plenty of fresh bread, cooked omelette to your liking with fillings etc, great puddings, drinks, fruits, salads, chips, fish and lots more. I cannot fault this place. I'm so surprised at some of the reviews. I am starting to think the only explanation is that other hotels who want the business are sabotaging this hotel. The staff were so friendly also. The room was nice and cleaned. Fresh sheets everyday, hot water, balcony. We didn't stay in the room much at all but it was lovely. I would love to go back and for the price this place is excellent. Thankyou for a wonderful holiday.....

Absolute waste of money don’t even bother going here the food is bland tried the Italian restaurant in the complex absolute awful the bar you bearly have any choice of drinks the entertainment feels like your in Groundhog Day The staff are nice but also very cringy at the same time, was that bad I booked an early flight home 1 star is generous for this place Thank god I never have to listen to that stupid cringy agadir song again, the place literally needs closing down 🤣🤣

Where to begin , Reception staff rude , no information given about issues with the pool and the things you are supposed to do , no information given about beach area the hotel has , first room the bunk beds were like being on a ship in a storm they were that wobbly , so had to move rooms , food was absolutely atrocious , literally same thing daily recycled Into different dishes the day after , NO childrens options , breakfast was ok . Bar area around the pool was ok tbf but they only have 2 people working at any time of day which as the hotel was busy gets hard to get a drink unless you TIP them daily then you will get served quicker, I did at one point making a cocktail with a different kind of alcohol ie whiskey instead of Vodka which if you aint used to drinking will get you in a whole world of trouble , Guest services team were generally rude , entertainment team were friendly and tried hard to get everyone involved BUT my boy and I noticed that they gave a 14 Yr old girl an adult wristband in the evening so she could go to the bar and get drinks . Now to the swimming pool , we're even to begin with this , it turned all our swimming stuff , towls , T-shirts , even floaties and the wife's hair GREEN , when we spoke to the guest services it was OUR fault as we had not washed the suntan creams/ oils off our bodies by having a shower , kinda defeats the object of putting the stuff on. IF everyone is told this upon checking in instead of finding out the hardway this might be an issue that can be avoided .

Firstly I'll start by saying when I had a look at how much I'd paid for this hotel for the 3 of us as a family, it worked out roughly £33pp/day. We probably just about got our money's worth. When the taxi dropped us off, initial thoughts were that he was mistaken and had dropped us off at a souk somewhere. Check in was easy and simple though and our room was ready early at no extra cost. Basic room, aged and smelly towels. Very noisy, I wish I'd brought ear plugs. We were on the 2nd floor and thought we'd escaped cockroaches but found a massive one on our last night. It's no surprise, guests leave plastic and food strewn about in the stairwells, I'm surprised there aren't rats. There's a stench of stale urine in parts as well. Headed to the pool and bar. There are clearly not enough staff, massive queues at the bar and you get a tiny little cup. When you use your own cup they don't fill it up, defeating the object. Soft drinks are flat, warm and poured from a bottle. Very strange experience at the bar one day, the barman said to my husband "do you know what p*** off means?'' To which my husband replied in the affirmative and the barman then pointed at a man on the opposite side of the bar who was facing the other way mid conversation and said "he said p*** off to you" as though he wanted to cause some trouble. It was quite obvious nothing had been said. Very odd. They did try to remember who had arrived in order though and tipping seemed to help. The pools seem overall well maintained in terms of anything floating about in them, but the big one has dangerous areas in it, blocked off by a chair. I imagine that the hotel had it's heyday about 30 years ago. You can see where there used to be a swim up bar etc. The food... I'd say breakfast was OK although very repetitive and hardly any fresh fruit. Queues again were long and often there were no plates to be found. Most plates had a massive chip in them, I have never known hotels to recirculate damaged crockery. When I tried to fill up my water bottle at the machine a man said "no bottle no bottle" - it's like they relish wasting plastic! Plastic everywhere. Even some plates are plastic. You can't get a real cup to have a coffee in, it's paper ones. Some of the food items, particularly dessert, seemed to be rationed as staff were handing out one tiny piece at a time. Lunch and dinner were just vile, we ate out after the first day for both of those. Many people, ourselves included, ended up downloading the Glovo app (like Moroccan Deliveroo) for takeaways delivered to the hotel, or we often went to Maxwell's next door. The animation team seemed to work hard but we didn't see any of their entertainment preferring to venture out. Our cleaner worked hard and was friendly. Reception staff were helpful. Some barmen had odd ideas of banter. The hotel has it's own part of the beach sectioned off with beds and umbrellas. Locals circulate like sharks trying to get you to pay roughly £4 for a doughnut

Worst place I have ever stayed in, couldn’t even class it as a hotel it’s that bad!! Definitely not 3 star not even a 1 star. Dirty, filthy dated place, needs a complete overhaul. Food disgusting and never enough, tables dirty and never wiped down between guests, chipped plates, paper or plastic cups to drink out of, seat pads filthy. Bedrooms are dated, tiles chipped or broken, shower was a trickle no lock on bathroom door. we were a family of four and were only left 3 towels ( which must have been there since the hotel opened grey and stained) and asked for another one but was refused told to hang them up to dry because she didn’t have enough for a change! Lots of guests complaining but falls on deaf ears!!