Quest on Franklin

Quest on Franklin Reviews

Quest on Franklin

74 Franklin St, Adelaide, South Australia, 5000, AustraliaSee Hotel Details
Quest on Franklin
Quest on FranklinQuest on FranklinQuest on Franklin
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1 night

Guest Reviews

9.2/10
Great
118 review
Verified reviews
Location9.3
Amenities9.2
Service9.2
Cleanliness9.2
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All reviews(118)
Positive reviews(18)
Reviews with photos/video(4)
Great location(9)
Clean and tidy(8)
Awesome rooms(8)
Great service(7)
Awesome amenities(5)
Freddo
One-Bedroom Apartment
Stayed in Feb 2025
Business traveler
15 review
10/10
Outstanding
Posted on Mar 28, 2025
This is a great service apartment. The front desk is friendly and they catered for my needs. Quite clean and the room I stayed was quite quiet as well.
Response from Property: Dear Freddo,Thank you for your kind words! We're glad you had a pleasant stay and that our front desk team made you feel welcome and well cared for. It's great to hear you enjoyed the cleanliness and peacefulness of your room. We truly appreciate your feedback and look forward to hosting you again!Kind regards, Mohan GurungFront Office Team Leader
Guest User
Studio
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 17, 2025
Good central city location and very clean, well equipped room with small cooktop and full range of appliances and cutlery /crockery. We only had a "studio" room which was cheaper than others but still quite roomy with a table, bench and multiple chairs plus a large bed. The bathroom was also a decent size and had plenty of extras. Our room only had a view of a concrete wall opposite and while slightly disappointing the outlook wasn't the reason we stayed there. I spoke with half a dozen front desk staff across three days every one of whom was friendly, efficient and helpful. Well done hiring manager. Good free washing/drying machines in shared area on ground floor were a nice touch (I believe some of the more expensive rooms have their own). A fairly minor negative was the parking at a public car park across the road about half a block away ($30/day). While you can unload your luggage and passengers at the curb outside the Quesr, it's then a bit of a walk back for the driver if that's a concern for you. Overall a good place to stay and access city sights.
Response from Property: Dear Guest User,Thank you so much for your wonderful and detailed review! We're absolutely delighted to hear that you enjoyed your stay with us and appreciated our central location, clean and well-equipped studio, and the range of amenities provided. It's great to know the room felt spacious and comfortable despite being a studio, and that the bathroom and extras met your expectations.We're especially thrilled to hear your kind words about our front desk team—I'll be sure to pass along your compliments to them and our hiring manager. They’ll be so pleased to know they made a positive impact on your stay!We’re also glad you made use of the shared laundry facilities—many guests find them really convenient. Thank you as well for your constructive note regarding the parking. We understand it’s not ideal for everyone, and we’ll continue to explore ways to improve that experience for our guests.We truly appreciate your thoughtful feedback and hope to welcome you back next time you're visiting the city!Kind Regards,Mohan GurungFront Office Team Leader
Guest User
Two-Bedroom Apartment
Stayed in May 2025
Family
2 review
7.5/10
Posted on Jun 9, 2025
Chose this hotel as we were taking the coach / ferry to kangaroo island early in the morning and this is literally right across the road. So location for this was excellent but quite a walk to main shopping and dining area at Rundle Street especially in the cold and rainy weather. Apartment was spacious but we were quite disturbed by the numerous appearances made by cockfriacges!!!  Also was very surprised when we left at 615am the reception was still not open! Imagine if we had to leave luggage to be stored!!! That would have bern quite a disaster!
Guest User
Studio
Stayed in Mar 2025
Couple
3 review
10/10
Outstanding
Posted on Apr 27, 2025
Lovely kept rooms. Accessible to many shops and food within walking distance. Booked at last minute too and also with amazing price point also when comparing to other stay places. Modernness was appealing too and not rundown at all. Definately would stay here again for any type of stay
Response from Property: Dear Guest,Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our well-kept rooms, convenient location, and modern atmosphere. It's great to know we could provide you with a comfortable stay at a great value, even on short notice. We truly appreciate your kind words and look forward to welcoming you back for your next visit—no matter the occasion.Kind regards, Mohan GurungFront Office Team Leader
NathanDev
Studio
Stayed in Dec 2024
Couple
24 review
10/10
Outstanding
Posted on Jan 28, 2025
Clean room. The building is in a prime location in walking distance to shops and restaurants. The staff were friendly and helpful.
Response from Property: Dear NathanDev,Thank you for your kind review! We're so glad to hear you enjoyed your stay and that our team was able to meet your needs. It's wonderful to know you found the apartment clean, quiet, and comfortable. We hope to welcome you back again soon.Kind regards, Mohan GurungFront Office Team Leader
JeanSaw
Studio
Stayed in Jun 2024
Family
1 review
9.5/10
Amazing
Posted on Jul 29, 2024
so far so good as I am travelling here with daughter to settle her education matters therefore out to do chores almost whole day, no time to explore the facilities in this hotel. However, the hotel staff are quite friendly and helpful. Keep it up !
Response from Property: Dear JeanSaw, Thank you for providing feedback about your stay at Quest on Franklin. We're glad to hear that despite your busy schedule, you’ve found our staff friendly and helpful. We understand that settling in can be a hectic time, but we hope you’ll get a chance to explore our facilities on your next visit. Wishing you and your daughter all the best with her education matters, and we look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Quest on Franklin
TWC-OMG
Two-Bedroom Apartment
Stayed in May 2024
Family
6 review
8.0/10
Very Good
Posted on Jul 27, 2024
Good location and have everything we needed as family with young kids
Response from Property: Dear TWC-OMG, Thank you for your review! We’re thrilled to hear that our location and amenities suited your family’s needs. We hope you and your kids had a great stay and look forward to welcoming you back for another visit! Kind Regards, Coral Hui, Quest on Franklin
McE
Studio
Stayed in Oct 2023
Solo traveler
7 review
9.0/10
Great
Posted on Dec 2, 2023
A great location within 15 minutes walk to the city centre. Very clean and looks brand new.
Response from Property: Dear Ehwan, Thank you for your feedback! It's glad to hear that you found our room is clean and looks brand new and a great location to the city centre. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Quest on Franklin
Sergio
Studio
Stayed in Sep 2022
Couple
9 review
10/10
Outstanding
Posted on Dec 14, 2022
Excellent
Response from Property: Thank you so much for your review, we are very happy to hear you enjoyed your stay and we hope to see you again. Kind Regards, Quest on Franklin
sysco
One-Bedroom Apartment
Stayed in Apr 2025
Family
42 review
9.5/10
Amazing
Posted on May 7, 2025
Adelaide's city center is not big, and this location is quite convenient. It is very close to Chinatown and opposite the bus terminal. The apartment is relatively new, the room type is relatively square, the facilities are complete, and the price-performance ratio is acceptable. It can be recommended.
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Response from Property: Dear Sysco, Thank you for your kind feedback. We are so pleased that you have enjoyed your stay with us at Quest on Franklin and appreciate your taking the time to leave us with a review. We're delighted to hear that you found the location convenient and appreciated the apartment’s layout, facilities, and value. It’s great to know you’d recommend it. We look forward to welcoming you back to Quest on Franklin upon your next trip to Adelaide. Kind regards, Mohan Gurung Front Office Team Leader
Guest User
One-Bedroom Apartment
Stayed in Jan 2024
Family
4 review
9.0/10
Great
Posted on Feb 27, 2024
The high-rise view is invincible, with large floor-to-ceiling glass windows on both sides, which is very admirable. The two bedrooms are spacious, the terrace is comfortable, and you can see the sunset. A family-style hotel with complete facilities and ample space in the living and dining room. The hotel signboard is very close to the terrace, which is very special.
Original TextTranslated by Google
Response from Property: Dear,Thank you for your feedback! We hope to see you again soon.Kind regards,Quest on Franklin
Guest User
Executive One-Bedroom Apartment
Stayed in Dec 2023
Family
1 review
10/10
Outstanding
Posted on Feb 13, 2024
The hotel is located in the city center, with excellent location and convenient transportation. It is a one-minute walk to the central market and there are many shops and restaurants nearby. The room is spacious, the open kitchen is fully equipped, and all tableware and utensils are available. The terrace has an open view. The waiters were friendly. We stayed for 9 days and were very satisfied. Will stay again next year.
Original TextTranslated by Google
Response from Property: Dear, Thank you for your feedback! We hope to see you again soon. Kind regards, Quest on Franklin
Guest User
Studio
Stayed in May 2024
Business traveler
18 review
10/10
Outstanding
Posted on Jun 30, 2024
Clean and tidy, except the room is a little small, everything else is good! The location is close to the city bus station. Convenient for travel. It takes five minutes to walk to the central market.
Original TextTranslated by Google
Response from Property: Dear, Thank you for providing feedback about your stay at Quest on Franklin. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Quest on Franklin
luckcobain
Two-Bedroom Apartment
Stayed in Mar 2025
Family
10 review
10/10
Outstanding
Posted on Apr 29, 2025
Very good service, very satisfied
Original TextTranslated by Google
Response from Property: Dear Luckcobain,Thank you so much for your kind words! We're thrilled to hear that you were very satisfied with our service. It was a pleasure having you, and We look forward to welcoming you back to Quest on Franklin upon your next trip to Adelaide. Kind regards, Mohan GurungFront Office Team Leader
Guest User
Two-Bedroom Apartment
Stayed in Apr 2024
Business traveler
3 review
10/10
Outstanding
Posted on May 6, 2024
The front desk service is good and patient, the hotel is clean and tidy, all kinds of daily necessities are complete, and hygiene and safety are guaranteed. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear zhangxiaofen, Thank you for providing feedback about your stay at Quest on Franklin. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Quest on Franklin