MainStay Suites Addison-Dallas
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1 room, 2 adults, 0 children
All properties in Addison
MainStay Suites Addison-Dallas
15200 Addison Rd, Addison, Texas, 75001, United States
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Amenities
Public parkingFree
24-hour front desk
Wi-Fi in public areasFree
Conference room
Multi-function room
Business center
Fax/copying service
Express check-in and check-out
All amenities
Property Description
When you stay at MainStay Suites Addison-Dallas in Addison, you'll be in the business district, a 4-minute drive from Galleria Dallas and 10 minutes from University of Texas at Dallas. This hotel is 12 mi (19.4 km) from Dallas Market Center and 12.3 mi (19.7 km) from American Airlines Center.
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6.7/10
Cleanliness6.7
Amenities6.8
Location6.8
Service6.7
All 95 reviews
Surroundings
Airport: Dallas Love Field
(18.2 km)
Airport: Dallas Fort Worth International Airport
(32.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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7
King Suite Accessible Non Smoking
1 King bed
Non-smoking
Towels
Coffee maker/teapot
Bedding: Blanket or quilt
Hair dryer
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5
Queen Suite-Non-Smoking
1 Queen bed
Non-smoking
Towels
Coffee maker/teapot
Bedding: Blanket or quilt
Hair dryer
Check Availability
6
King Suite-Non-Smoking
1 King bed
Non-smoking
Towels
Coffee maker/teapot
Bedding: Blanket or quilt
Hair dryer
Check Availability
6
2 Queen Beds Suite Non-Smoking
2 Queen bed
Non-smoking
Towels
Coffee maker/teapot
Bedding: Blanket or quilt
Hair dryer
Check Availability
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Guest Reviews
6.7/10
95 reviews
- Cleanliness6.7
- Amenities6.8
- Location6.8
- Service6.7
Average for similar properties in Addison
Review summary
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Location: Located right by the galleria and many great restaurants, in a good spot in Addison, convenient for business and long-term stay
Guest User
October 20, 2025
Great for business - unwind and go out to get a steak next door at outback or cook your own in the full kitchen.
Gurmit
August 25, 2025
This hotel is the worst property in the world, & in my 30 yrs of travel it's the crappiest hotels of them all by a long way. The whole hotel is outdated big time, dirty carpets everywhere with mega animal stains, smells vulgar & enough to make you vomit, pets stay here so it's smells vile & of cats & dogs! Rooms are the same, smelly, disgusting, stained carpets very very old & outdated. I wud never stay her again even if it was free. Avoid at all cost or stay at your own peril. Score of 1/10!
Carolyn
August 19, 2025
Property was not clean, stains and roaches all over the place. Quality has really gone down over the years and it’s very disappointing. Staff and front desk was very helpful and attentive and seemed to have helped as much as they possibly could. Still waiting to hear from upper management or to speak with someone in regards to my stay.
Guadalupe
August 11, 2025
I hated my stay here. They charged a $100 deposit for a rundown, unsafe hotel. The first front desk representative was rude and clueless. The elevator didn’t work, the building was hot, humid, and smelled like cigarettes. People were walking around without shirts or in just underwear. Our room door didn’t close properly, the bathroom door wouldn’t shut, the towels and furniture were stained, and there were roaches. The only positive was the representative at checkout, who was polite but everything else, and especially the first staff member, was awful.
Pamela Garcia and James
August 12, 2025
Roaches,
Dish washer didn't work,
It smelled terrible in the building, elevator was not working,
Room was dirty,
Night worker was asleep at the desk,
Claudio
July 4, 2025
I showed up for kaboom town but after wards when we went to the room there was roaches in the tub, walls, crawling up the bed sheets and room smelled of mothballs… worst hotel I’ve been to and will not be returning. The lady at the desk was of no help and responded as if she does not have any care as she has accepted all the complaints and feed back as it is a norm.
Verified traveler
July 6, 2025
This place sucks
Elevator was broken and the stairwell to the rooms was disgusting. Cockroaches and other bugs in the room, coffee maker was broken and they didn’t replace it. The AC worked well.
Tammie
June 29, 2025
No elevator was out my entire stay needs pest control in room. Shower curtain rods need to be installed correctly so curtain will stay closed. Breakfast was late during our stay so we did not get to experience that portion. Front desk was ok
Services & Amenities
Most popular amenities
Public parking
Free
24-hour front desk
Wi-Fi in public areas
Free
Conference room
Multi-function room
Business center
Fax/copying service
Conference room
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Front desk services
24-hour front desk
Express check-in and check-out
Languages spoken
English
Food & drink
Room service
Lobby bar
Public areas
No smoking in public areas
Vending machines
Cleaning services
Laundry service (on-site)
Clothes dryer
Dry cleaning
Business services
Multi-function room
Conference room
Fax/copying service
Business center
Accessibility
Accessible rooms available
Pool ramp available
Stair-free main entrance
Assistive listening devices
Braille signs
Handrails on stairs
Safety & security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBoxed/packaged food
Opening hours[Mon - Sun] 06:30-09:30 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. AED 367.35) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2001
- Number of Rooms: 70
Phone:+1-972-3864800
When you stay at MainStay Suites Addison-Dallas in Addison, you'll be in the business district, a 4-minute drive from Galleria Dallas and 10 minutes from University of Texas at Dallas. This hotel is 12 mi (19.4 km) from Dallas Market Center and 12.3 mi (19.7 km) from American Airlines Center.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.
Grab a bite from the grocery/convenience store serving guests of MainStay Suites Addison-Dallas. Mingle with other guests at the complimentary reception, held on select days. A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Addison? This hotel has 344 square feet (32 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 70 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.
Grab a bite from the grocery/convenience store serving guests of MainStay Suites Addison-Dallas. Mingle with other guests at the complimentary reception, held on select days. A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Addison? This hotel has 344 square feet (32 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 70 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Frequently Asked Questions
What’s the cancellation policy at MainStay Suites Addison-Dallas?
The cancellation policy at MainStay Suites Addison-Dallas depends on your room type and booking terms.What’s the cancellation policy at MainStay Suites Addison-Dallas?
What are the check-in and check-out times at MainStay Suites Addison-Dallas?
Check-in at MainStay Suites Addison-Dallas starts from 15:00, and the standard check-out time is by 11:00.What are the check-in and check-out times at MainStay Suites Addison-Dallas?
Are pets allowed at MainStay Suites Addison-Dallas?
No, pets are not allowed at MainStay Suites Addison-Dallas.Are pets allowed at MainStay Suites Addison-Dallas?
How do I get to MainStay Suites Addison-Dallas from the nearest airport?
The nearest airport is Dallas Love Field, located about about 19 mins from hotel by car (18.2 km) away.How do I get to MainStay Suites Addison-Dallas from the nearest airport?
About This Property
| Nearest Airport | Dallas Love Field |
|---|---|
| Distance to Airport | 18.16KM |
| Nearest Train Station | Arapaho Center Station |
| Distance to Train Station | 10.6KM |
| Average Price From | AED288 |
| Hotel Star Rating | 2 |