Mercure Charlestown
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Adamstown Heights

Mercure Charlestown

109 Madison Dr, Adamstown Heights, New South Wales, 2290, Australia
Show on Map
Perfectly situated between the coastal city of Newcastle, the richness of the Hunter Valley wine region, and a short drive to Port Stephens, Mercure Charlestown Hotel is comfortably nestled amongst the quiet, tree-lined surrounds of Madison Drive, downtown from Charlestown CBD. With hotel facilities including a swimming pool, on-site dining and bar options and two meeting rooms for events and conferences, Mercure Charlestown hotel is equipped for anything you would need on your stay.Show More
We Price Match
hotel overview picture
Highlights
Delicious Breakfast
Free parking
Airport pick-up available
Lots to do
Amenities
Outdoor swimming pool
Private ParkingFree
Airport pick-up
Bar
Restaurant
Airport drop-off
Taxi booking service
Conference room
All Amenities
Property Description
Perfectly situated between the coastal city of Newcastle, the richness of the Hunter Valley wine region, and a short drive to Port Stephens, Mercure Charlestown Hotel is comfortably nestled amongst the quiet, tree-lined surrounds of Madison Drive, downtown from Charlestown CBD. With hotel facilities including a swimming pool, on-site dining and bar options and two meeting rooms for events and conferences, Mercure Charlestown hotel is equipped for anything you would need on your stay.
Show More
3.8/5
Good
Great experience
All 103 Reviews
Surroundings
Airport: Williamtown Airport
(32.0 km)
Train: Cardiff Station
(6.2 km)
Train: Wickham Railway Station
(7.8 km)
Landmarks: Pickering Oval
(580m)
View on Map

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Queen Room
4

Standard Queen Room

1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Privilege King Room
6

Privilege King Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Executive King Room
2

Executive King Room

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed ● Bedroom 3:1 King bed ● Bedroom 4:1 Single bed ● Bedroom 5:1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Standard Room with One Queen Bed and Two Single Beds
7

Standard Room with One Queen Bed and Two Single Beds

1 Double bed and 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Standard King Room
6

Standard King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Standard Queen and Single Room
4

Standard Queen and Single Room

1 Single bed and 1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Hide Room Types

Guest Reviews

3.8/5
Good
103 reviews
Verified Reviews
  • Cleanliness3.7
  • Amenities3.7
  • Location3.9
  • Service3.7
Average for similar properties in Adamstown Heights
Most Mentioned
AI Summary
The accommodation provides comfortable, spacious rooms, and a pleasant swimming pool. Guests appreciate the friendly service, convenient location near shops and the beach, and reasonable pricing. The buffet breakfast is decent.
S‍o‍n‍g‍ ‍R‍u
November 4, 2024
Did not like this hotel. Shift out of hotel immediately to change to another hotel. The rest is history
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 6, 2024
Great experience
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 6, 2024
A cockroach was in the bathroom, and a spider was on the curtain.
P‍u‍i‍ ‍S‍h‍a‍n
February 29, 2024
The waiter's attitude is very good, the hotel environment is clean and comfortable, recommended! 
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 26, 2024
It takes about 2 hours to drive from Sydney to the Mercure Charlestown Hotel in Newcastle. It was less than 1pm when I checked in at the hotel front desk, but the lady at the front desk was very enthusiastic and checked me in immediately. We booked a double bed + single bed room. The room was very clean. The window of the room faces the front yard, and there is a big road outside the yard, but you can't hear any noise even if you open the windows in the room, it's very quiet. The room is cleaned every day and the bed is very clean. Hotel restaurant: We stayed for 3 days and 2 nights, and had breakfast at his restaurant for $27/person. The waiter was very enthusiastic and specifically asked us if we wanted boiled eggs or fried poached eggs (unlike Westerners who use butter to scramble eggs). The breakfast is not as plentiful as in a 5-star hotel, but we were very satisfied with the two breakfasts and the style was enough for us to choose from. We had dinner out on the first night and at his restaurant on the second night. From appetizers + main dishes + desserts, every dish is exquisitely prepared. I usually don’t like taking pictures, but I couldn’t help but take a picture when I saw the appetizers. The service staff are very polite and always ask if we are satisfied after serving the food. Swimming pool: The reason why I chose this hotel was because it has an outdoor swimming pool. After checking in, I read the instructions saying that I couldn't swim after 6pm, so I went to ask the front desk. The front desk told me that there is no time limit and you can travel at any time, which is great. The pool is not big and changes a bit quickly from shallow to deep, but we can swim so it doesn't matter. If you have a family with children who cannot swim, it is best to bring a life preserver. During this month, from 5 pm to 7 pm, the water is warm and the sunshine is not strong. It is highly recommended. Note, if breakfast is not included in the reservation, both breakfast and dinner need to be booked at the front desk. The parking lot at his place is free, which is another reason why I booked his place. The parking lot is divided into front and back yards. The window of my room faces the front, so I parked in the front yard. I rarely write a review with so many words, just because I enjoyed my stay! 😊
Original TextTranslation provided by Google
D‍a‍l‍e‍ ‍S‍w‍a‍d‍l‍i‍n‍g
August 27, 2023
Nice little spot to hide 🫥
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 25, 2022
Dead bugs from a recent spraying in the room. Air-con not working, so much noise from the people next door I had to sleep with earbuds in.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 2, 2022
We enjoyed our stay and the staff were friendly, however, the toilet cleanness is not up to the expectations as we found a died cockroach in the toilet.

Services & Amenities

Outdoor swimming pool
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 06:30–10:00

Front desk hours: [Mon-Sun]06:30–22:00

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
AU$30.00 (approx. PHP 1,087.54) per person per night
Adding crib: AU$15.00 (approx. PHP 543.77) per person per night
Children 3 years old and over
AU$30.00 (approx. PHP 1,087.54) per person per night

Breakfast
TypeFull English/Irish
StyleBuffet, Boxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$1.00 (approx. PHP 36.26) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1981
  • Number of Rooms: 50
Perfectly situated between the coastal city of Newcastle, the richness of the Hunter Valley wine region, and a short drive to Port Stephens, Mercure Charlestown Hotel is comfortably nestled amongst the quiet, tree-lined surrounds of Madison Drive, downtown from Charlestown CBD. With hotel facilities including a swimming pool, on-site dining and bar options and two meeting rooms for events and conferences, Mercure Charlestown hotel is equipped for anything you would need on your stay.

Frequently Asked Questions

What is the cancellation policy for Mercure Charlestown?

The cancellation policy for Mercure Charlestown varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Mercure Charlestown?

Standard check-in time at Mercure Charlestown is 14:00 and check-out time is 10:00.

What amenities and services are available at Mercure Charlestown ?

Mercure Charlestown offer top amenities and services include .

Does Mercure Charlestown provide breakfast?

Yes, Breakfast is offered at Mercure Charlestown. Breakfast option(s): Full English/Irish.

Can I bring my pet inside the Mercure Charlestown?

As much as we love pets, unfortunately, we are unable to accommodate them in Mercure Charlestown.

How far is the Mercure Charlestown from the closest airport?

The closest airport is Williamtown Airport, and it is about 36 mins from hotel by car (32.0 km).

Is airport shuttle service offered by Mercure Charlestown ?

Yes, at Mercure Charlestown, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportWilliamtown Airport
Distance to Airport32.05KM
Nearest Train StationCardiff Station
Distance to Train Station6.23KM
Average Price FromPHP8235
Hotel Star Rating4