Accra Luxury Apartments at the Gardens

Accra Luxury Apartments at the Gardens Reviews

Accra Luxury Apartments at the Gardens

Third Circular Rd, Accra, Greater Accra, GhanaSee Hotel Details
Accra Luxury Apartments at the Gardens
Accra Luxury Apartments at the GardensAccra Luxury Apartments at the GardensAccra Luxury Apartments at the Gardens
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1 night

Guest Reviews

8.2/10
Very Good
112 review
Verified reviews
Location8.2
Amenities8.3
Service8.0
Cleanliness8.4
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All reviews(112)
Positive reviews(9)
Negative reviews(3)
Emmi Martin
Deluxe Studio
Stayed in Nov 2024
Traveling with friends
8 review
9.0/10
Great
Posted on Mar 2, 2025
Great location. Staff is as helpful s as can be. Rooms here are owned by different groups, the room I was in did have a smell to it but it was bearable. There were problems with the internet, that was annoying. The person assigned to my room was very attentive and helpful.
Larinka The Wakaholic
Deluxe Studio
Stayed in Feb 2024
Couple
9 review
10/10
Outstanding
Posted on Apr 14, 2024
it is a lovely apartment with decent and polite staffs. best
Response from Property: Thank You for taking time out to leave us a review. We appreciate your feedback and look farward to hosting you again in the near future.
Sarah 0809
One Bedroom Apartment
Stayed in Mar 2024
Business traveler
44 review
6.0/10
Posted on Jun 18, 2024
Price is expensive, room is not that good..
Response from Property: Thank you for sharing your thoughts. We’re sorry to hear that you felt the room didn’t meet your expectations in relation to the price. We always aim to offer the best value to our guests, and your feedback will help us evaluate areas where we can improve.
Guest User
Deluxe Studio
Stayed in Apr 2025
Business traveler
3 review
6.5/10
Posted on Jul 20, 2025
clean
罗达
Deluxe Studio
Stayed in Jun 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Jul 12, 2024
Nice place
Response from Property: Thank You for taking time out to leave us a review. We appreciate your feedback and look farward to hosting you again in the near future.
Shenenweidewenzhengming
Deluxe Studio
Stayed in Feb 2025
Business traveler
7 review
5.0/10
Posted on Mar 28, 2025
The deposit was ready, but when I arrived at the hotel, they told me that they had transferred me to another hotel. The main reason was that they sent a text message on WeChat two days before arrival to ask for a passport photo. If I didn't have one, they might cancel it. This is an unreasonable request, because the deposit cannot be canceled, so why can they cancel it? It means that I will definitely arrive at the hotel after booking more than 2,000 RMB. It took an hour to transfer the hotel, and the new hotel level is different from the one I booked. So I feel that there is a deception, and it feels like meat on the chopping board. I have to pay immediately when I arrive at the new hotel, and I don't know when the deposit will be transferred back. Don't come, don't come.
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Guest User
Three-Bedroom Premium Apartment
Stayed in Feb 2025
Business traveler
1 review
10/10
Outstanding
Posted on Mar 8, 2025
Betty is very welcoming and the hotel is in a great location, near the American Embassy.
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Guest User
Deluxe One-Bedroom Apartment with Balcony
Stayed in Sep 2024
Business traveler
10 review
4.0/10
Posted on Nov 10, 2024
The room and its location seemed OK on the surface. It was in a large apartment building with a swimming pool and a small restaurant in the middle of the building, which was quite convenient. However, the serviced apartment was not operated by the building property, and the building property would not take care of any problems, including safety hazards. The service was hard to describe. They would call at 5 a.m. to ask what breakfast the guests wanted, even though they had already booked it the day before. In addition, someone knocked on the door in the middle of the night for two consecutive nights, and kept knocking. Complaining to the building property and the hotel operator was useless. It was terrible. I had to change hotels quickly, and Ctrip still refused to check out.
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Response from Property: Thank you for sharing your detailed feedback. We sincerely apologize for the challenges you encountered during your stay. We understand how frustrating this experience must have been, and we deeply regret that it did not meet your expectations.We would like to clarify that we do not own the entire building, and as such, we are responsible for operating the serviced apartments but not for the building's general management. This means that for issues related to the building or property, such as safety concerns or noise, guests would need to contact us directly so we can assist in resolving the situation.We are also sorry for the early morning calls regarding breakfast orders, and for the disruptions you faced during the night. This is certainly not the level of service we strive to provide, and we will be investigating these matters internally to ensure they do not happen again.Please accept our sincerest apologies once again for the inconvenience you faced, and we truly appreciate your understanding. Should you choose to stay with us again, we would be more than happy to assist in making your next experience much more comfortable.
theonlysy
Deluxe Studio
Stayed in Jul 2024
Business traveler
96 review
8.7/10
Very Good
Posted on Sep 3, 2024
The environment is very good, but the service is slow. The environment is very good, but the service is slow. The environment is very good, but the service is slow. The environment is very good, but the service is slow. The environment is very good, but the service is slow.
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Response from Property: Thank you for sharing your feedback. We’re glad to hear that you enjoyed the environment during your stay! We truly apologize for the slow service you experienced and appreciate you bringing this to our attention. We are always striving to improve our guest experience, and your comments will be helpful in making necessary adjustments to better serve you and future guests.We hope to have the opportunity to welcome you back and provide you with a more seamless experience.
Guest User
Deluxe Studio
Stayed in Feb 2025
Business traveler
2 review
3.2/10
Posted on Mar 28, 2025
Service = 0, more outrageous than outrageous.
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Zhaozongchao
Deluxe Studio
Stayed in Aug 2024
Business traveler
10 review
10/10
Outstanding
Posted on Nov 24, 2024
Very satisfied.
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Response from Property: Thank You for taking time out to leave us a review. We appreciate your feedback and look farward to hosting you again in the near future.
Toby
Deluxe Studio
Stayed in Aug 2024
Business traveler
12 review
9.0/10
Great
Posted on Sep 15, 2024
Overall OK
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Response from Property: Thank You for taking time out to leave us a review. We appreciate your feedback and look farward to hosting you again in the near future.