El Marques Palace by Intercorp Group
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1 room, 2 adults, 0 children
All properties in Acantilado de los Gigantes
El Marques Palace by Intercorp Group
No.7 of 4-Star Select Hotels in Canary Islands
C. las Rosas, s/n, Acantilado de los Gigantes, Canary Islands, 38683, Spain
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Amenities
Sunbathing area
Outdoor swimming pool
Diving
Snorkeling
Hiking
Private parking
24-hour front desk
Luggage storage
All amenities
Property Description
With a stay at El Marqués Palace by Intercorp Hotel Group in Santiago del Teide, you'll be within a 15-minute walk of Tenerife Beaches and Playa Chica. This family-friendly aparthotel is 15 mi (24.1 km) from Fañabé Beach and 15.1 mi (24.3 km) from El Duque Beach.
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8.3/10
Cleanliness8.3
Amenities8.3
Location8.3
Service8.3
All 42 reviews
Surroundings
Airport: Tenerife South Airport
(42.1 km)
Landmarks: Buggy Ranch
(140m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

10
Standard Apartment, 2 Bedrooms, Accessible, Ground Floor
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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10
Standard Two-Bedroom Apartment with Sea View
Bedroom 1:1 Double bed ● Bedroom 2:2 Single bed ● Living Room:1 Sofa bed
Non-smoking
Private bathroom
Refrigerator
Ocean view
Microwave
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13
Standard Three Bedroom Apartment With Terrace And Sea View
Bedroom 1:2 Single bed ● Bedroom 2:2 Single bed ● Bedroom 3:1 Double bed
Non-smoking
Air conditioning
Refrigerator
Ocean view
Microwave
Check Availability

9
Standard Two-Bedroom Apartment with Garden View
Bedroom 1:1 Double bed ● Bedroom 2:2 Single bed ● Living Room:1 Sofa bed
Non-smoking
Private bathroom
Refrigerator
Microwave
Private toilet
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12
Three Bedroom Deluxe Suite With Sea View And Terrace
Bedroom 1:2 Single bed ● Bedroom 2:1 King bed ● Bedroom 3:2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
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6
Standard One-Bedroom Apartment With Garden View
Bedroom 1:1 Double bed ● Living Room:1 Sofa bed
Non-smoking
Private bathroom
Refrigerator
Microwave
Private toilet
Check Availability

10
Standard One-Bedroom Apartment with Sea View
Bedroom 1:1 Double bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
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Guest Reviews
8.3/10
Very Good
42 reviews

- Cleanliness8.3
- Amenities8.3
- Location8.3
- Service8.3
Average for similar properties in Acantilado de los Gigantes

Guest User
August 16, 2025

Overall the apartment was barely OK. It was old and needed updating and refreshing. The a/c did not work. The beds were hard and had stained bed spreads. The staff at the pool cafe was unfriendly and unhelpful, prices and hours were not posted. The front desk was very helpful in terms of sightseeing and suggestions but we couldn't figure out where to take the garbage and recycling. We paid for parking in their garage, extremely small spaces, we had an Audi Q2 which barely fit.

Guest User
August 2, 2025

Laura de recepción una maravilla de chica, nos ayudó en todo lo que le preguntamos. Apartamento en general bien pero le hace falta una reformita, puertas de los muebles de cocina no cierran bien, el horno tampoco, colchas de cama, cortinas... súper anticuadas. Y lo peor la limpieza, vienen a limpiar un día si y otro no pero solo te dejan toallas limpias y hacen las camas, los suelos ni los tocan y se nota que no limpian nunca a fondo porque las esquinas estaban negras. Y la piscina cierra súper pronto, a las 7.
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Guest User
July 19, 2025

Everything was fine, nice location with all the facilities like Groceries, Bus service, tour operators...all at walking distance.

Guest User
June 29, 2025

We stayed 4 nights at this property in Tenerife, and unfortunately, our experience was ruined by a theft from our apartment. While we were out, cash and a bank card were stolen, even though there were no signs of forced entry. Strangely, the theft happened right after the cleaning service had entered the room. When we reported the incident to reception, the staff responded casually, telling us the manager wasn’t available and that we should go to the police. The nearest station was closed, so we had to travel across town to another one. There, we waited for over two hours for a translator, all while trying to make it to our scheduled flight. Back at the hotel, we insisted on speaking to the manager, but we were told he was away participating in a surfing competition and would only return on Monday, after our departure. The staff showed no empathy or responsibility. It felt as though they treated the situation as something ordinary, even suggesting that thefts “can happen to anyone,” as if we were staying on the street. ❗️We strongly advise against staying at this hotel – the lack of security, professionalism, and basic customer support in serious situations is unacceptable.

kenneth
May 14, 2025

Elmarques palace
We always stay there twice a year
Staff are lovely nothing is no trouble if you need help. Cleaner's come in every other daya d they are very pleasant

Guest User
May 7, 2025

It seems that this budget apartment-hotel has it all, the view, heated pool, spaciuos rooms with kitchen. But the thing is that the only good thing about this hotel is the view to los gigantes. I would say that the biggest problem is cleaniness ant dirty-rusty things all over the place. We had to buy our own frying pan and high chair for our baby, because theirs was dirty and rusty as hell. Been tto 30+ hotels, never had this kind of experience. We noticed bad smell in the bedroom and found that is from mold in the closet... Pool closes at 6pm...why? :( Location not bad, spacious balcony, friendly staff though.

Roam66689173674
February 28, 2025

Erst das dritte Zimmer war ok. 1 Zimmer: Verbrauchte, alte Möbel. - Der Bezug der Schlafcouch war dreckig und der Bettkasten viel beim Öffnen auseinander. Wir haben uns nicht weiter umgesehen und das Zimmer direkt abgelehnt. 2. Zimmer: - Das Zimmer lag an einer sehr befahrenen Straße/Steilhang (Busse, Lieferverkehr, Motorräder etc.) und dadurch unerträglich laut (einfache Verglasung, die Eingangstür hatte einen ca. 4 mm breiten Luftspalt). - Bauarbeiten in direkter Nachbarschaft mit einem Großbagger (Begradigung eines Berghangs). Die Bauarbeiten werden noch Monate andauern. - Defekter Schachtdeckel, der sich 24 h am Tag bei jeder Überfahrt mit einem laut metallischen Knall bedankte. - Verbrauchte, alte Wohnmöbel. - Die Emaile von der Badewanne war völlig abgenutzt, fleckig. - Die Badmöbel total veraltet und in einem sehr schlechten Zustand. - Die Küche mit Geschirr minimalistisch ausgestattet. - Kein Internet - Kaum deutsche Fernsehprogramme was eigentlich kein Problem ist, wenn man Internet hat. 3. Zimmer: - Badezimmer und Küchengeschirr wie Zimmer 2. - Die Kaffeemaschine war aus zwei unterschiedlichen Modellen zusammengesetzt. Damit der Kaffee durchlaufen konnte musste die Kaffeekanne mit der Hand gegen die Durchlaufsperre angehoben/gedrückt werden. - Gestank durch die Abflussrohre, was wir aber selbst einigermaßen beheben konnten. Insgesamt waren wir mit Zimmer drei zufrieden und konnten ab dem 6. Tag unseren Urlaub genießen: - Großes Apartment und Balkon - Toller Ausblick - Geschäfte in unmittelbarer Nähe - Gute Internetverbindung - Möbel/Schlafcouch akzeptabel Das Hotelpersonal war insgesamt sehr freundlich und Hilfsbereit. Laut Aussage vom Reiseveranstalter wurde von der 'Intercorp Group' jegliche Erstattung für die ersten 6 Tage abgelehnt. Vom Reiseveranstalter haben wir dann einen Gutschein als Ausgleich erhalten. Videos lassen sich leider nicht hochladen.
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Guest User
January 27, 2025

No volvería... Tampoco lo recomiendo estuve 4 días en estos apartamentos y lo pillé a última hora porque se supone que tenía la piscina climatizada y aunque es verdad que no estaba del todo fría la piscina de adultos también es cierto que hasta los extranjeros les costaba entrar. La de niños es la única que estaba realmente climatizada a mí parecer..por otra parte lo veo un resort aburrido y anticuado. Necesita reformas a gritos. En los cuatro días que estuve no fueron a limpiar ningún día ni siquiera cambiar las bolsas de basura, por otro lado se me alojaron justo en el apartamento encima mío unos extranjeros con niños muy hiperactivos que se pusieron a las.6:30 am a rodar muebles, gritar,etc por lo que llamé a recepción y me dijeron que iban a "ver" no sé si fueron porque los ruidos siguieron toda la mañana. Se salvaron que me iba ese día sino les obligo a cambiarme la habitación o les pongo una denuncia... No lo recomiendo ni si por las vistas. Tiene edificios delante que la estropean el único plan que te queda por las noches es salir por la zona a tomarte algo pero por los alrededores tampoco es que haya mucho donde elegir. En fin no lo recomiendo
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Wendy
January 27, 2025

Very helpful staff, particularly the Reception manageress. Frequent cleaning of apartment. Warm swimming pools.
Services & Amenities
Most popular business facilities
Sunbathing area
Outdoor swimming pool
Diving
Snorkeling
Hiking
Private parking
Additional charge
24-hour front desk
Luggage storage
Tennis court
Water park
Additional charge
Car rentals
Children's pool
Wi-Fi in public areas
Free

Outdoor swimming pool
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €7.00 (approx. SEK 77.97) Daily. Reservation not needed.
Private parking
Additional charge
Transportation
Car rentals
Front Desk Services
24-hour front desk
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages Spoken
English
French
Spanish
Russian
German
Public Areas
No smoking in public areas
Garden
Elevator
Vending machines
Health & Wellness
Sunbathing area
Mountain climbing
Off-site
Public baths
Mountain biking
Off-site
Windsurfing
Diving
Tennis court
Hiking
Snorkeling
Beauty and makeup
Activities
Public beach
Fishing
Water park
Additional charge
Eco tours
Off-site
Cleaning Services
Clothes steamer
Facilities for Children
Children's pool
Accessibility
Accessible rooms available
Pool ramp available
Safety & Security
First aid kit
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 16:00–24:00
Check-out: 10:00–11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
TypeContinental
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2000
- Number of Rooms: 63
Phone:+34-922-867438
With a stay at El Marqués Palace by Intercorp Hotel Group in Santiago del Teide, you'll be within a 15-minute walk of Tenerife Beaches and Playa Chica. This family-friendly aparthotel is 15 mi (24.1 km) from Fañabé Beach and 15.1 mi (24.3 km) from El Duque Beach.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Colonial aparthotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Satisfy your appetite at the aparthotel's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 63 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. 32-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Colonial aparthotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Satisfy your appetite at the aparthotel's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 63 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. 32-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.
Frequently Asked Questions
What is the cancellation policy for El Marques Palace by Intercorp Group?
The cancellation policy for El Marques Palace by Intercorp Group varies depending on the type of room and booking conditions.What is the cancellation policy for El Marques Palace by Intercorp Group?
What are the check-in and check-out times at El Marques Palace by Intercorp Group?
Standard check-in time at El Marques Palace by Intercorp Group is 16:00-24:00 and check-out time is 11:00.What are the check-in and check-out times at El Marques Palace by Intercorp Group?
Does El Marques Palace by Intercorp Group provide breakfast?
Yes, Breakfast is offered at El Marques Palace by Intercorp Group. Breakfast option(s): Continental. Does El Marques Palace by Intercorp Group provide breakfast?
Can I bring my pet inside the El Marques Palace by Intercorp Group?
As much as we love pets, unfortunately, we are unable to accommodate them in El Marques Palace by Intercorp Group.Can I bring my pet inside the El Marques Palace by Intercorp Group?
How far is the El Marques Palace by Intercorp Group from the closest airport?
The closest airport is Tenerife South Airport, and it is about 36 mins from hotel by car (42.1 km).How far is the El Marques Palace by Intercorp Group from the closest airport?
About This Property
Nearest Airport | Tenerife South Airport |
---|---|
Distance to Airport | 42.09KM |
Hotel Star Rating | 4 |