Guest User
July 27, 2025
From the moment we stepped out of the car, we knew we were in for something special. We were warmly welcomed by Marnus, Candice, and their incredible support staff — such a genuine and heartfelt reception. While we were aware that help with our luggage and vehicle had been arranged, it was all handled so effortlessly and discreetly that we barely noticed it happening. The atmosphere created by the entire team was calm, happy, and inviting — you can feel the bond and joy shared among the staff. Every team member we interacted with was friendly, cheerful, and truly eager to make our stay as enjoyable and relaxing as possible. Even the ground staff working quietly behind the scenes made an impression — always smiling, waving, and keeping the surroundings immaculate and serene. A special mention must go to Hudson, our ranger, and AJ, our tracker — they became like family during our stay. Their ability to adapt on the spot, share laughter, play games, and keep the kids thoroughly entertained on long drives was something we’ll never forget. They went above and beyond, creating magical moments that our children will carry with them for years to come. From bush lessons to stories about life on the reserve to sharing their childhood games, they brought the experience to life in a way no other reserve ever has for us. This was not just a holiday — it was an unforgettable, heartwarming experience. A true 10/10 — and honestly, even more.