Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities8.2
Service8.2
Cleanliness8.2
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All reviews(106)
Positive reviews(8)
Reviews with photos/video(4)
Negative reviews(2)
Anonymous User
Superior Room
Stayed in May 2023
Couple
7 review
6.0/10
Posted on Jul 20, 2023
location need a car to get into city
Could be cleaner
Very expensive resturant on site
Guest User
Small Standard Room
Stayed in May 2023
Business traveler
34 review
10/10
Outstanding
Posted on Jul 1, 2023
Just behind the station, the environment is very good, the breakfast is very rich! good service attitude
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DS13
Standard Room
Stayed in Mar 2023
Family
18 review
5.5/10
Posted on Apr 9, 2023
Booked this hotel for the second time. The first time was a bad experience. This time it's the same. Very old rooms. Dirty carpets. Very badly cleaned room. The bed is not comfortable.
Breakfast is normal.
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Guest User
Standard Double Room
Stayed in Aug 2023
Business traveler
1 review
10/10
Outstanding
Posted on Sep 10, 2023
We stayed at Comwell Hvide Hus Aalborg for business. The conference we attended took place next to the congress. The hotel has a great location. It is close to buses and trains. In total the journey to the airport takes around 20 minutes. The Hotel is really clean. It has large windows through which you can enjoy the great view of the city. The utensils such as towels are very clean. The breakfast is excellent. At the entrance there are areas where you can sit and work. There is also coffee in the same area. Our stay at this hotel was very pleasant. There is literally nothing I can complain about. If you really want me to find something to complain about then I would say that the pillows are too soft if you force me to complain about something :D
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Anonymous User
One-Bedroom Suite
Stayed in May 2023
Family
1 review
4.0/10
Posted on Jun 12, 2023
The hotel front desk person was extremely slow unprofessional and had a bad service attitude because she was not wearing a badge and when I asked for her name (I wanted to complain about her to the manager) she didn't tell me her name. Then I reported to the company who booked the hotel that they contacted the hotel and said that the front desk manager would contact me the next day, but they completely ignored me the next day. On the third day, I went to find the front desk manager Anette Piilgaard. The most impolite and poorest hotel service staff ever! Regardless of right and wrong, indifferent attitude, vicious strategy! She reprimanded me from head to toe! Interrupt me before I finish speaking, accuse me of all kinds, let me think about whether it is my own problem! Totally takes my strong racism! Never met such staff in any hotel anywhere in the world! After talking to her, we decided to check out and change to another hotel!
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Guest User
Small Standard Room
Stayed in May 2023
Business traveler
5 review
10/10
Outstanding
Posted on Jun 21, 2023
Very good, breakfast and a variety of wine
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Guest User
Standard Room, 2 Twin Beds (Plus)
Stayed in Jul 2025
Couple
1 review
8.5/10
Very Good
Posted on Aug 27, 2025
Fik et fint værelse på 10. etage med en skøn udsigt over mod skoven og Aalborg Tårnet.
Ikke langt til centrum og lige ved siden af skøn park og Aalborg Kulturcenter.
Dejlig morgenmad i stort lokale med masser af plads. Også plads på terrassen.