Hyatt Centric Cairo West

標題：災難般的入住經歷：床單潮濕、淋浴噴頭壞掉、外加當眾被誣陷盜竊！ 評分：★☆☆☆☆ （1星） 入住日期：7月9日 - 12日 評價： 不惜一切代價避免這家酒店！ 我在凱悦尚萃西開羅酒店（Hyatt Centric Cairo West）三晚的入住是我一生中最糟糕的酒店體驗，最終以一場公開羞辱收場，徹底摧毀了我對這個品牌的任何信任。 ❌ 抵達時難以接受的狀況： • 走進我（付款了3125元人民幣）的房間，發現床單潮濕發黴。 • 發現淋浴噴頭壞掉，並且洗髮水瓶上粘着一根頭髮——噁心至極！ ❌ 員工無能且態度粗魯的處理： • 我兩次致電前台求助；技師來了，卻默默沖洗掉了那個臟洗髮水瓶，銷燬了證據，全程一言不發。 • 當我要求他解釋時，他竟然沉默地走了出去。極不專業！ ☑️ 唯一得體的員工： 夜班經理（在處理房間升級時）是專業的——這是唯一的例外。 💥 最後的侮辱（7月12日）： 在我乘出租車離開時，一名女性員工（名字以“M”開頭，可能是瑪麗安/瑪麗亞姆等）竟然在員工和客人面前窮追我的車，並當眾指控我偷走了吹風機！ 我證明了自己的清白——向她展示了我自己帶來的戴森吹風機+風量造型器（從中國帶來的）！ 但她仍然不依不饒。這分明是在我乘機前故意騷擾！ 永不再來！ 凱悦尚萃西開羅酒店： • 連最基本的衞生都做不到 • 聘請不合格的技師 • 縱容員工誹謗客人 如果你享受被當罪犯對待的滋味，那就預訂這裏吧。 攜程和各位客人，務必警惕！ Disastrous Stay: Damp Sheets, Broken Shower, & PUBLIC THEFT ACCUSATION! Rating: ★☆☆☆☆ （1 Star） Stay Date: July 9 - 12 Review: AVOID THIS HOTEL AT ALL COSTS. My 3-night stay at Hyatt Centric Cairo West was the worst hotel experience of my life, ending with a PUBLIC HUMILIATION that destroyed any trust in this brand. ❌ Unacceptable Conditions Upon Arrival: • Entered my room （paid ¥3125 RMB） to find damp, musty bed sheets. • Discovered a broken showerhead and a strand of hair STUCK to the shampoo bottle – revolting! ❌ Incompetent & Rude Staff Response: • Called front desk TWICE for help; technician arrived and DESTROYED EVIDENCE by rinsing the dirty shampoo bottle without speaking. • When I demanded an explanation, he walked out silently. Unprofessional! ☑️ Only Decent Staff: The Night Manager （during room upgrade） was professional – the sole exception. 💥 THE FINAL INSULT （July 12）: While LEAVING IN A TAXI, a female employee （"M" name – Meriam/Mariam/etc.） CHASED OUR CAR and ACCUSED ME OF STEALING THE HAIRDRYER in front of staff/guests. I PROVED MY INNOCENCE by showing my PERSONAL DYSON HAIRDRYER + VOLUME STYLER （brought from China!）, yet she persisted. This was deliberate harassment before my flight. NEVER AGAIN. Hyatt Centric Cairo West: • Fails in basic hygiene • Hires unqualified technicians • Allows STAFF TO SLANDER GUESTS If you enjoy being treated like a criminal, book here. Ctrip & Guests BEWARE.

Very good, will come again

The hotel is new, the place is very clean and the service is excellent.

When we checked in, we were given a welcome gift. I really liked it. It was a thoughtful gift. Centric and Regency are located opposite each other, and our room can see the pyramids. There is also a swimming pool and a gym in the hotel, which is very nice.