Luoyang Hostels

The hotel is difficult to book at a standard rate during the National Holiday, but the service from 小樊 is excellent. He tried his best to accommodate us and even upgraded our room the first night. We’re very grateful for 小樊 for making our over all experience better.

I can feel that the hotel pays great attention to service. Wang Ziyan, a beautiful lady from the hotel relations department, added WeChat before check-in and properly arranged the pick-up service at the high-speed rail station. She also gave me a small gift when I checked out. Thank you. I would also like to thank the two drivers for driving smoothly and taking the luggage. During the stay, the hotel also gave me fruit and milk. It's not expensive, but I can feel the hotel's care. The buffet breakfast is also rich in variety, the beef soup is delicious, and the service staff is also very good.

The main feature of this hotel is the service. The service is really great. Everything is reflected in the details. I used to think that the reviews of the hotel were a bit exaggerated, but after the experience, I can really say that the service is the best in the hotel I live in. Because of two words-care: especially from the start of the pick-up, the driver will pick up at the pick-up entrance. As soon as you get out of the station, you can see your name tag. The driver will take the initiative to help with the luggage, provide hot towels to wipe your hands, etc. We arrived in Luoyang early in the morning. After getting on the bus, the hotel also specially prepared breakfast, which made us a little surprised and pleasantly surprised. During the stay, in addition to the rich breakfast, the hotel also provides a wide variety of snacks, and the key is free. Because I stayed for two days, some close-fitting clothes needed to be changed and washed. On the second day, the aunt who cleaned the room specially prepared a clothes drying rack and gave some small gift bags for washing. It is estimated that she saw that our family could drink water crazily, and put a large bottle of mineral water in the room. It was really full of care. When sending the station, the driver also took out the peace fruit prepared by the hotel for us and sent good wishes. There are many details that I will not express one by one. You can experience it yourself.

The metro is almost at the entrance to the hotel, a line with a high-speed train station. A 10-minute walk from the park and opposite it a large shopping center with a food court and a supermarket. Friendly staff. Comfortable bed, fresh linens and towels. The common areas and furnishings are a bit dated, but everything is clean and functional. Very spacious room, there is a wardrobe. Breakfast is good, but not very varied.

Very helpful staff, particularly at reception in recommending where to eat and how to travel. Excellent breakfast and would certainly stay here again. Great location, in walking distance to the stunning Lijing gate.

Pros: 1) very friendly and accommodating front desk, they gave us extra water bottles, gave recommendations for restaurants, and responded quickly to my questions on wechat 2) great location 3) clean rooms 4) pretty good selection for breakfast 5) stored our luggage for free 6) they gave us some snacks as gifts when we checked out Cons: 1) our rooms weren't ready for check in when we arrived even though their check-in time is advertised as noon (but it's because their checkout time is at 2pm, so if the previous guest hasn't checked out before noon, it is impossible to get your room at noon); but they can store your luggage for you at the front desk so it is a minor problem if you don't need a room right away 2) there was construction work at the front entrance of the hotel, so we had to walk through a bunch of debris and loud noises; this shouldn't be a problem once the construction work is done, but it was still a surprise for me Overall, the place is great for the price, location, and service.

Very nice hotel, close to most famous attractions in a walking distance. Staff were amazing, they helped my wife ordering food using their own devices when she seemed in trouble using hers, the helped us with taxis, and everything else we needed, they really were outstanding! If I go back to Luoyang I definitely be there again. The only feedback I'd like to give is that while the room seemed cleaned enough, they need to be a little bit more attentious to detail. Behind the sink in the corners were very dusty. But that was just a small detail.

To be honest, the facilities are not the newest, but better than ordinary hotels. The service is one of the best I have ever encountered in a hotel. From the front desk to the restaurant to the room service, there is no better one in the same price range. Convenient parking, the first choice for self-driving people! The breakfast is also great value, with all the Henan specialties and Luoyang local beef soup.

This is a very nice hotel which is great value for money. The location is great, just around the corner from a large mall (Wangfujing) and lots of restaurants nearby. I especially recommend the little place with 'Chinese Hamburger' on the sign on the road behind the hotel building - they have an English menu and do great roujiamo - they even have a vegetarian 'sujiamo'! We got an upgrade on check in and the room was spacious and comfortable. The cleaners and reception staff were generally polite and helpful. The breakfast was Chinese but was fresh, different every day, and any food that ran out at busy times was always quickly replenished. The free laundry was very convenient and the machines were easy to use. We did have two issues which made staying there a bit inconvenient though. The first was that when the underground car park was full cars could no longer get past the barrier, meaning they couldn't drive up to reception. This was a problem since the road outside was flooded and meant that we had to load and unload suitcases while standing in deep puddles in the pouring rain. The second issue was the keycards: every day we would come back to our room and the keycard wouldn't work. We complained at reception every single day about this issue but it was never resolved.