The hotel front desk staff didn't speak English very well (except for the manager on the morning shift). On the morning of the first day after I arrived, I paid USD 15 to the front desk manager to arrange a car to take me to the train station on the day of my departure (04:15 in the morning), but in the end, no car was arranged for me.
The room is big, bright and clean, but the shower is only on the ceiling, which is not ideal.
The restaurant staff is attentive and friendly, remembering guests' needs
The room is large, clean and tidy, the service is thoughtful, and the facilities are complete. It is very good to have an extra bed when traveling with two children. I will stay here again next time.
Our stay at this hotel was, overall, a pleasant experience. The property itself boasts an exotic charm, with a design that feels both inviting and unique. The hotel was impeccably clean, and the attention to detail in maintaining the premises was evident.
Breakfast was a highlight, offering a rich and diverse selection that included an array of local dishes and traditional sweets—a perfect way to start the day immersed in the local culture. The service at the restaurant was warm and attentive. Special praise goes to the young waiter who welcomed us with a friendly demeanor when we arrived early in the morning, straight from the airport. His hospitality set a positive tone for our stay.
The SPA and swimming pool facilities were well-maintained, providing a relaxing escape. However, the water in the pool was colder than expected, which slightly detracted from the overall experience.
Regarding the room, or more accurately, rooms, they were consistently clean and tidy. Unfortunately, we encountered an issue with the air conditioning in the first room assigned to us—the heating wasn’t functioning properly. After enduring three hours in an uncomfortably cold room, we informed the reception. The staff responded promptly and professionally, showing us three alternative rooms while sincerely apologizing for the inconvenience. One was of the same category (Classic room), while the other two were Superior rooms, offering more space and better views. We appreciated the opportunity to upgrade and chose one of the Superior rooms.
However, when it came to preparing the new room—specifically rearranging the twin beds into a king-size configuration—the housekeeping staff seemed less accommodating. Their attitude was noticeably negative, which was disappointing given the otherwise high level of service throughout the hotel.
Despite this hiccup, our stay was enjoyable. The hotel's location is slightly removed from the city center, but it’s easily accessible either by a 15-20 minute walk or a very affordable taxi ride.
In summary, while there were a few minor setbacks, the hotel offered a comfortable and memorable stay, with standout service in the restaurant and thoughtful amenities throughout.
PS please change the slippers as they are cheap and uncomfortable.
The hotel is only 100 meters away from the ancient city, and is within a 5-minute walk from the popular restaurants. It takes about 5 minutes to walk to Afanti and 15 minutes to stroll to the Four Pagodas Mosque. The waiter was very good. When we checked out, we had a lot of luggage and they specially called a strong man to help us take the luggage downstairs.
For a three-star hotel everything is normal. Of the pluses: room dressing, good restaurant available from morning to night, good wi-fi, very quiet)
From the downsides: to the old city 20 minutes walk, it is uncomfortable to go, it is necessary to cross the tracks and the bed area. Bed is large but uncomfortable I: no mattress, bad pillows, washed grey bed linen. In the shower there is no pressure, the bathroom is gained 3 hours.
The facilities were good, as expected from the Wyndham chain.
The location is a bit far from Bukhara Old City, so it's not close to tourist attractions, but using Yandex shouldn't be a problem.
However, the front desk staff was unfriendly. Even during check-in, they answered the phone and didn't respond properly.
I tried to use the hotel restaurant, but it was closed because the entire hotel was booked for Sunday and Monday.
I sat alone in the restaurant for over 10 minutes during lunchtime.
No staff member offered me a menu or any assistance,
and no one was there to keep me company. So, I ended up leaving and having lunch at the lobby bar. The lobby bar staff were friendly and provided excellent service.
The front desk and restaurant staff need more training to be more attentive. I don't expect much, but I think the bar staff would be fine.
With a stay at Zargaron Plaza in Bukhara, you'll be within a 15-minute walk of Church of the Archangel Michael and Chor-Minor. This spa hotel is 1.1 mi (1.8 km) from Char Minar and 1.4 mi (2.3 km) from Markaziy Stadium-Bukhoro.
Relax at the full-service spa, where you can enjoy massages and facials. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
At Zargaron Plaza, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Bukhara? This hotel has 431 square feet (40 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 66 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
The location is very convenient at the entrance to the old town. If you are an inn in the old town, you cannot access it by taxi, but this inn can be reached at the last minute. Also, when I took a taxi at Yandex Go, I forgot something in the car. The inn kindly talked to the Yandex driver (it is possible to call via the app, but the driver only speaks local language), and I was able to get back the forgotten thing safely.
Featuring a bar, Ark Hotel is located in Bukhara. Among the facilities at this property are a shared kitchen and a shared lounge, along with free WiFi throughout the property. The property has a year-round outdoor pool, fitness center, sauna and garden.
At the hotel rooms come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Ark Hotel has certain accommodations with city views, and each room is equipped with an electric tea pot. The rooms will provide guests with a fridge.
Breakfast is available, and includes buffet, à la carte and continental options.
With staff speaking English and Russian, round-the-clock advice is available at the reception.
Bukhara International Airport is 5 miles from the property, and the property offers a paid airport shuttle service.
6 reviews
7.5/10
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Great
MMladenowskiOur stay at this hotel was, overall, a pleasant experience. The property itself boasts an exotic charm, with a design that feels both inviting and unique. The hotel was impeccably clean, and the attention to detail in maintaining the premises was evident.
Breakfast was a highlight, offering a rich and diverse selection that included an array of local dishes and traditional sweets—a perfect way to start the day immersed in the local culture. The service at the restaurant was warm and attentive. Special praise goes to the young waiter who welcomed us with a friendly demeanor when we arrived early in the morning, straight from the airport. His hospitality set a positive tone for our stay.
The SPA and swimming pool facilities were well-maintained, providing a relaxing escape. However, the water in the pool was colder than expected, which slightly detracted from the overall experience.
Regarding the room, or more accurately, rooms, they were consistently clean and tidy. Unfortunately, we encountered an issue with the air conditioning in the first room assigned to us—the heating wasn’t functioning properly. After enduring three hours in an uncomfortably cold room, we informed the reception. The staff responded promptly and professionally, showing us three alternative rooms while sincerely apologizing for the inconvenience. One was of the same category (Classic room), while the other two were Superior rooms, offering more space and better views. We appreciated the opportunity to upgrade and chose one of the Superior rooms.
However, when it came to preparing the new room—specifically rearranging the twin beds into a king-size configuration—the housekeeping staff seemed less accommodating. Their attitude was noticeably negative, which was disappointing given the otherwise high level of service throughout the hotel.
Despite this hiccup, our stay was enjoyable. The hotel's location is slightly removed from the city center, but it’s easily accessible either by a 15-20 minute walk or a very affordable taxi ride.
In summary, while there were a few minor setbacks, the hotel offered a comfortable and memorable stay, with standout service in the restaurant and thoughtful amenities throughout.
PS please change the slippers as they are cheap and uncomfortable.
GGuest UserThe hotel front desk staff didn't speak English very well (except for the manager on the morning shift). On the morning of the first day after I arrived, I paid USD 15 to the front desk manager to arrange a car to take me to the train station on the day of my departure (04:15 in the morning), but in the end, no car was arranged for me.
The room is big, bright and clean, but the shower is only on the ceiling, which is not ideal.
The restaurant staff is attentive and friendly, remembering guests' needs
GGuest UserThe facilities were good, as expected from the Wyndham chain.
The location is a bit far from Bukhara Old City, so it's not close to tourist attractions, but using Yandex shouldn't be a problem.
However, the front desk staff was unfriendly. Even during check-in, they answered the phone and didn't respond properly.
I tried to use the hotel restaurant, but it was closed because the entire hotel was booked for Sunday and Monday.
I sat alone in the restaurant for over 10 minutes during lunchtime.
No staff member offered me a menu or any assistance,
and no one was there to keep me company. So, I ended up leaving and having lunch at the lobby bar. The lobby bar staff were friendly and provided excellent service.
The front desk and restaurant staff need more training to be more attentive. I don't expect much, but I think the bar staff would be fine.
JJiayouxijingThe hotel is only 100 meters away from the ancient city, and is within a 5-minute walk from the popular restaurants. It takes about 5 minutes to walk to Afanti and 15 minutes to stroll to the Four Pagodas Mosque. The waiter was very good. When we checked out, we had a lot of luggage and they specially called a strong man to help us take the luggage downstairs.
SShendeweixiaoThe room is large, clean and tidy, the service is thoughtful, and the facilities are complete. It is very good to have an extra bed when traveling with two children. I will stay here again next time.
HHIROSHIKAWAMURAThe location is very convenient at the entrance to the old town. If you are an inn in the old town, you cannot access it by taxi, but this inn can be reached at the last minute. Also, when I took a taxi at Yandex Go, I forgot something in the car. The inn kindly talked to the Yandex driver (it is possible to call via the app, but the driver only speaks local language), and I was able to get back the forgotten thing safely.
AAntoninaSolFor a three-star hotel everything is normal. Of the pluses: room dressing, good restaurant available from morning to night, good wi-fi, very quiet)
From the downsides: to the old city 20 minutes walk, it is uncomfortable to go, it is necessary to cross the tracks and the bed area. Bed is large but uncomfortable I: no mattress, bad pillows, washed grey bed linen. In the shower there is no pressure, the bathroom is gained 3 hours.
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