We chose this hotel because of its central location near the main train station and the old town.
The furnishings are a bit old, but they are perfectly fine, intact and absolutely clean.
We were always given a friendly welcome and advice.
We missed a few more loungers in the sauna area, but that doesn't affect our opinion. We can recommend this hotel and would book it again.
Delicious breakfast! Friendly people at the reception. Beautiful view from the window of the room! Warm inside 😁
Beautiful yard of the hotel! You can see the castle!!!Amazing!!! Not far from Christmas market!!! I like it very much!!!
The breakfast service was superb. There was no place to stay in the evening, for example, as the hotel did not offer dinner. If you have not eaten dinner somewhere in town, you are stuck. The service at reception was not very friendly. The beds were much too soft and there was a deep hollow in the middle. The hotel is getting old and in desperate need of renovation. The radiator in the bathroom is very rusty. There was no fridge. It looks as if they are only renovating bit by bit. It is only OK for an overnight stay, but not 3 stars.
I was staying in the hotel for one night and it feels good as the room is clean and staff are friendly. The breakfast is a good start for a visit to the Castle Church. I would recommend to others to stay there.
Thank you.
Breakfast is very good The bed is very large So we don't have an extra bed, it is suitable for children to travel. The hotel is very close to the small town center, there is free parking, but parking outside is also free, very convenient. Breakfast is very good, there is a feeling of South Germany, I like it very much. Although there are not many breakfast items, but each has, and there is a super high-end blood sausage! Very good, like
The hotel is very handy location wise since it‘s located right next to the main train station. You don‘t hear much of it though with the window closed. Service and cleanliness is ok too.
During this stay I found the room to he very cold though and I couldn’t find a thermostat.
The location of the hotel is good. The room is large and the bed huge, and very comfortable, although I would rather have had 2 single beds as was travelling with my son. The bed only had one pillow and one single duvet despite the booking was for 2 people. We found another pillow and duvet in the wardrobe but I do feel the room should have been set up for 2 people. The free drinks in the fridge was nice, but the fridge was not cold, there was also no way to open the drinks but we asked at reception and they provided a bottle opener. The shower in the bathroom was broken so you had to hold it to shower as it did not stay in the holder. The bathroom was clean but did smell damp. There was chilled water, sweets and pastries to help yourself to at the reception. The check out was midday which is great but it was rather a shock at 11.55am when just finishing packing in the bedroom someone tried to enter the room with no knocking or warning, this really is not acceptable.
The hotel is very cheaply located. Although there is no parking place, some parking houses are nearby. The rooms are bright and friendly and the beds with kittens are very pleasant. Breakfast buffet is completely sufficient. Very nice staff also in the bar area.
Very Good
52 reviews
8.5/10
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TWD 3,654
per night
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8.3/10
Very Good
GGaileyBeeThe location of the hotel is good. The room is large and the bed huge, and very comfortable, although I would rather have had 2 single beds as was travelling with my son. The bed only had one pillow and one single duvet despite the booking was for 2 people. We found another pillow and duvet in the wardrobe but I do feel the room should have been set up for 2 people. The free drinks in the fridge was nice, but the fridge was not cold, there was also no way to open the drinks but we asked at reception and they provided a bottle opener. The shower in the bathroom was broken so you had to hold it to shower as it did not stay in the holder. The bathroom was clean but did smell damp. There was chilled water, sweets and pastries to help yourself to at the reception. The check out was midday which is great but it was rather a shock at 11.55am when just finishing packing in the bedroom someone tried to enter the room with no knocking or warning, this really is not acceptable.
GGuest Userdas zimmer im 5. stock war nach hinten raus und dadurch schön ruhig. frühstück war ausreichend. es wurde nachgefüllt. ich werde dieses hotel wieder buchen.
die lage ist auch praktisch. es ist mitten in der stadt.
GGuest UserThe breakfast service was superb. There was no place to stay in the evening, for example, as the hotel did not offer dinner. If you have not eaten dinner somewhere in town, you are stuck. The service at reception was not very friendly. The beds were much too soft and there was a deep hollow in the middle. The hotel is getting old and in desperate need of renovation. The radiator in the bathroom is very rusty. There was no fridge. It looks as if they are only renovating bit by bit. It is only OK for an overnight stay, but not 3 stars.
SSimon001001The perfect location in central Wernigerode for your stay. An easy walk to the castle, the steam Brockenbahn and the main railway station from here, as well as all the local cafes and restaurants. The staff are friendly and helpful, although little to no English is spoken here, so brush up on your German before travelling. Breakfast is plentiful and first class, the rooms are comfortable with nice bathrooms and there is a fridge in each room. WiFi is excellent. I'll be staying here again on my next trip to Wernigerode.
KKanako TakayamaThe electricity supply fell three times at night when I mean, I wanted to make water cookers. The lights were out, the frigo was out, the PC was the only device I used. There is no foen or microwave? Also, the pension network system did not work at my check-in and I paid the fee in cash for one night even though the travel website had already cashed it. Raetcelled?
GGuest UserWe chose this hotel because of its central location near the main train station and the old town.
The furnishings are a bit old, but they are perfectly fine, intact and absolutely clean.
We were always given a friendly welcome and advice.
We missed a few more loungers in the sauna area, but that doesn't affect our opinion. We can recommend this hotel and would book it again.
SSusanPerfect for a one night stop when travelling by rail. We were able to leave our bags at reception in the morning as we arrived early which was great. The room was fine with a bathroom bigger than the bedroom ! Plenty of choice at breakfast. Helpful staff when we checked in and out.
OOlgaIt was warm, cosy room. They put a bed story next to your bed. That was cute. The story relates to the name of the hotel. Wonderful!!!
It is next to the central city Christmas market!!! You can feel the Christmas in the air!!! It is 15 minutes from station, easy to find. Delicious breakfast. Everyone was so friendly!
OOlgaDelicious breakfast! Friendly people at the reception. Beautiful view from the window of the room! Warm inside 😁
Beautiful yard of the hotel! You can see the castle!!!Amazing!!! Not far from Christmas market!!! I like it very much!!!
GGuest UserStayed four nights October, Hannes who worked in bar was by far the best member of staff so a big thank you to him for his fantastic service and advise he made our trip so much easier, as for hotel, bathrooms could do with a refurb and beds no so comfortable, food was excellent.
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