Up on arrival we were allocated our room which was not what we expected, we found the outlook unacceptable looking over roofs, when it rained it got quite noisy. When we booked the outlook from the balcony was not what you get. The balcony was very dirty and had not been cleaned for some time. We asked for another room where the reply was you have one of our premium room if you want another room it will cost you $300 more. So the lesson learned here is to check your room first. The shower was inside a bath that was large enough for children or small adults this was disappointing. The Spa has timer on the pump on the occasion I used it we had no pump and would not turn on even after the 15 minutes rest and resetting the Red button on the wall . The buffet was a shock $70 per person, outside buffet averaged $35, don’t get me wrong the buffet was good lacking in taste on some items but overall a good standard. Breakfast was very good a 9/10 for sure, bar service and staff service were also very good, overall it needs to improve some of the housekeeping and up date the Spa area, pool looked very good plenty of towels, the outside area here could do with a makeover like shelter areas from the sun and rain. Would we go again, unsure the room for the price would definitely have to change.
I recently stayed at Arawa Park Hotel and had a pleasant experience overall. The location is excellent—close to Rotorua’s main attractions and surrounded by beautiful scenery.
The room was spacious, clean, and featured large, comfortable beds. Considering the affordable price, it’s excellent value for money and ideal for anyone looking for a comfortable, budget-friendly stay.
The staff were attentive and friendly, even offering to heat up meals for guests—a thoughtful touch that added convenience. I also appreciated their focus on security, as they took note of my car’s plate number during check-in.
I noticed that the hotel has washing machines and laundry facilities, which could be very useful for longer stays. While I didn’t ask if these are free for guests to use, it’s great to see such amenities available. Clearer information about their usage would be helpful.
One downside was the lack of adaptors in the room, which made charging devices a little inconvenient. Adding adaptors or universal outlets would greatly improve the overall experience for guests.
Overall, Arawa Park Hotel is an excellent choice for a comfortable and affordable stay in Rotorua. With minor tweaks like providing adaptors and clearer communication about amenities, it could be even better.
Stayed here for 2 nights with my family including an infant. Room was pretty spacious. Staff was friendly.
Unfortunately, there seems to be bed bugs or dust mites on the floor carpet as I got plenty of bites around my ankle. Went ahead to inform the front desk but I was told that there were absolutely no bed bugs in the hotel. Overall room is ok except for the cleanliness.
There is the main road running across the campsite. So we had to cross the road every time we wanted to access the facilities and amenities.
Nice view and beach access with river stream in the site. Good for morning walks. Facilities were clean and plentiful.
Camper sites were close to one another and are accessed only by a narrow road. It could pose a problem when more than 1 vehicle is moving in and out. To make situation worse, the waste dump point is along this road and vehicles need to wait for it to be vacant before accessing the other side.
They have great customer service. Are very polite and easy to talk to. The only two sad things was that I asked for our room to be cleaned while I took the kids out in the morning around 8. But when I arrived back in the afternoon around 4pm, it was not yet cleaned. Also the shower head was very hard to use. Maybe it has some plugging issues. The water comes out outwards, not focused in the middle.
The front desk service is very good, but the hotel does not provide bottled water and slippers. Ladies are advised to bring their own conditioner. There are food courts and supermarkets near the hotel, so shopping is also very convenient.
With a stay at The Atrium Apartments in Tauranga (Mount Maunganui), you'll be within a 5-minute drive of Mount Maunganui and Mount Hot Pools. This beach aparthotel is 0.1 mi (0.2 km) from Pilot Bay Beach and 0.2 mi (0.3 km) from Maunganui Beach.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional amenities at this Mediterranean aparthotel include complimentary wireless internet access, a picnic area, and barbecue grills.
Free self parking is available onsite.
Make yourself at home in one of the 60 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. Flat-screen televisions with premium TV channels are provided, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided once per stay.
It is a dated hotel but if you are on a budget, this is a good option. Staff were friendly and accommodating. Location-wise, it is in the city center and a few minutes drive to the grocery shops and restaurants.
Good
125 reviews
7.7/10
Price from
PHP 4,535
per night
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8.3/10
Very Good
GGuest UserThey have great customer service. Are very polite and easy to talk to. The only two sad things was that I asked for our room to be cleaned while I took the kids out in the morning around 8. But when I arrived back in the afternoon around 4pm, it was not yet cleaned. Also the shower head was very hard to use. Maybe it has some plugging issues. The water comes out outwards, not focused in the middle.
GGuest UserUp on arrival we were allocated our room which was not what we expected, we found the outlook unacceptable looking over roofs, when it rained it got quite noisy. When we booked the outlook from the balcony was not what you get. The balcony was very dirty and had not been cleaned for some time. We asked for another room where the reply was you have one of our premium room if you want another room it will cost you $300 more. So the lesson learned here is to check your room first. The shower was inside a bath that was large enough for children or small adults this was disappointing. The Spa has timer on the pump on the occasion I used it we had no pump and would not turn on even after the 15 minutes rest and resetting the Red button on the wall . The buffet was a shock $70 per person, outside buffet averaged $35, don’t get me wrong the buffet was good lacking in taste on some items but overall a good standard. Breakfast was very good a 9/10 for sure, bar service and staff service were also very good, overall it needs to improve some of the housekeeping and up date the Spa area, pool looked very good plenty of towels, the outside area here could do with a makeover like shelter areas from the sun and rain. Would we go again, unsure the room for the price would definitely have to change.
AAnnM.I recently stayed at Arawa Park Hotel and had a pleasant experience overall. The location is excellent—close to Rotorua’s main attractions and surrounded by beautiful scenery.
The room was spacious, clean, and featured large, comfortable beds. Considering the affordable price, it’s excellent value for money and ideal for anyone looking for a comfortable, budget-friendly stay.
The staff were attentive and friendly, even offering to heat up meals for guests—a thoughtful touch that added convenience. I also appreciated their focus on security, as they took note of my car’s plate number during check-in.
I noticed that the hotel has washing machines and laundry facilities, which could be very useful for longer stays. While I didn’t ask if these are free for guests to use, it’s great to see such amenities available. Clearer information about their usage would be helpful.
One downside was the lack of adaptors in the room, which made charging devices a little inconvenient. Adding adaptors or universal outlets would greatly improve the overall experience for guests.
Overall, Arawa Park Hotel is an excellent choice for a comfortable and affordable stay in Rotorua. With minor tweaks like providing adaptors and clearer communication about amenities, it could be even better.
Rreturn visitorOutward appearance is good, but on closer Inspection it is shabby, once was high class accommodation but now cushions and curtains dirty. Unidentified scraps on bed linen and bathroom had very visible mould. The bath is a great size with headrest, heated floor and good water pressure. Our room had a great view of the lake, but people walking past windows, no real privacy. Good size room interesting room layout.
JJayme HGreat stay here! Room was newly renovated, great location as it was close to everything we wanted to do while in Rotorua. Definitely recommend!
GGuest UserThere is the main road running across the campsite. So we had to cross the road every time we wanted to access the facilities and amenities.
Nice view and beach access with river stream in the site. Good for morning walks. Facilities were clean and plentiful.
Camper sites were close to one another and are accessed only by a narrow road. It could pose a problem when more than 1 vehicle is moving in and out. To make situation worse, the waste dump point is along this road and vehicles need to wait for it to be vacant before accessing the other side.
GGuest UserStayed here for 2 nights with my family including an infant. Room was pretty spacious. Staff was friendly.
Unfortunately, there seems to be bed bugs or dust mites on the floor carpet as I got plenty of bites around my ankle. Went ahead to inform the front desk but I was told that there were absolutely no bed bugs in the hotel. Overall room is ok except for the cleanliness.
JjezreelalvarezIt is a dated hotel but if you are on a budget, this is a good option. Staff were friendly and accommodating. Location-wise, it is in the city center and a few minutes drive to the grocery shops and restaurants.
KKAmazing ambience and landscape inside of the Premise. Self-guided hiking tours were really nice, and I enjoy seeing all the wild lives inside of the lodge. Spacious rooms and amazing views. I enjoyed my stay very much.
AAnonymous UserThe front desk service is very good, but the hotel does not provide bottled water and slippers. Ladies are advised to bring their own conditioner. There are food courts and supermarkets near the hotel, so shopping is also very convenient.
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