We had a generally pleasant experience in Rydges Rotorua. though there were a few drawbacks. The hotel rooms are showing signs of age, and overall cleanliness in our bedroom was just average. A particular letdown was the rusty kettle provided in the room. On the positive side, the hotel offers a good range of amenities, including a heated swimming pool, spa and a children's playroom which are great for families. The buffet breakfast had a good variety of options and was a nice way to start the day. While it's not perfect, this hotel is a fair choice for families looking for a comfortable stay with decent facilities.
I recently stayed at Arawa Park Hotel and had a pleasant experience overall. The location is excellent—close to Rotorua’s main attractions and surrounded by beautiful scenery.
The room was spacious, clean, and featured large, comfortable beds. Considering the affordable price, it’s excellent value for money and ideal for anyone looking for a comfortable, budget-friendly stay.
The staff were attentive and friendly, even offering to heat up meals for guests—a thoughtful touch that added convenience. I also appreciated their focus on security, as they took note of my car’s plate number during check-in.
I noticed that the hotel has washing machines and laundry facilities, which could be very useful for longer stays. While I didn’t ask if these are free for guests to use, it’s great to see such amenities available. Clearer information about their usage would be helpful.
One downside was the lack of adaptors in the room, which made charging devices a little inconvenient. Adding adaptors or universal outlets would greatly improve the overall experience for guests.
Overall, Arawa Park Hotel is an excellent choice for a comfortable and affordable stay in Rotorua. With minor tweaks like providing adaptors and clearer communication about amenities, it could be even better.
Outward appearance is good, but on closer Inspection it is shabby, once was high class accommodation but now cushions and curtains dirty. Unidentified scraps on bed linen and bathroom had very visible mould. The bath is a great size with headrest, heated floor and good water pressure. Our room had a great view of the lake, but people walking past windows, no real privacy. Good size room interesting room layout.
[Location] The location of the hotel is north of the city of Tauranga, but it is not far away, which is about 800m.
[Service] The service is okay, because I arrived early, I ordered coffee in the lobby and waited for a while. After that, the front desk got the room card to find you and said the room was Ready.
[Health] Overall good
[Facilities] The hotel does not have sound insulation at all. The super noisy facilities are too old, but it does not break. The hotel does not provide toothbrushes and slippers. It only provides shampoo conditioner and soap. If necessary, you can ask at the front desk. (I bring my own toiletries and slippers) The air conditioner has a serious noise. The position of the plug is not provided on the bed. It is too inconvenient to go to the charging bathroom under the TV. The design of the washstand in the bathroom is particularly shallow and old-fashioned. Trouble hotel free parking underground and outdoor but underground needs to find unreserved parking spaces or it will be towed away
After the follow-up check-out complained, the hotel sent two breakfasts, but the breakfast type was too small ... you know, but after all, do n’t want the money.
They have great customer service. Are very polite and easy to talk to. The only two sad things was that I asked for our room to be cleaned while I took the kids out in the morning around 8. But when I arrived back in the afternoon around 4pm, it was not yet cleaned. Also the shower head was very hard to use. Maybe it has some plugging issues. The water comes out outwards, not focused in the middle.
The upstairs and downstairs have good space, and there is a yard outside, which is very comfortable and convenient for parking. When we came, it was off-season and there were not many people. It happened to be Monday when the restaurant was closed, so we went to a nearby supermarket to buy some food. It is not in the city center, but it is quiet and peaceful, suitable for a lakeside vacation.
The front desk service is very good, but the hotel does not provide bottled water and slippers. Ladies are advised to bring their own conditioner. There are food courts and supermarkets near the hotel, so shopping is also very convenient.
There is the main road running across the campsite. So we had to cross the road every time we wanted to access the facilities and amenities.
Nice view and beach access with river stream in the site. Good for morning walks. Facilities were clean and plentiful.
Camper sites were close to one another and are accessed only by a narrow road. It could pose a problem when more than 1 vehicle is moving in and out. To make situation worse, the waste dump point is along this road and vehicles need to wait for it to be vacant before accessing the other side.
The location is very central and convenient. Staff are friendly and very helpful. The room has a comfortable bed and luxuriously roomy bathroom. We charged our electric car overnight in the hotel’s car park. Our family of three had a comfortable stay throughout. We would definitely book this place again.
Very Good
178 reviews
8.9/10
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8.6/10
Very Good
GGuest UserThey have great customer service. Are very polite and easy to talk to. The only two sad things was that I asked for our room to be cleaned while I took the kids out in the morning around 8. But when I arrived back in the afternoon around 4pm, it was not yet cleaned. Also the shower head was very hard to use. Maybe it has some plugging issues. The water comes out outwards, not focused in the middle.
WWayneLWYWe had a generally pleasant experience in Rydges Rotorua. though there were a few drawbacks. The hotel rooms are showing signs of age, and overall cleanliness in our bedroom was just average. A particular letdown was the rusty kettle provided in the room. On the positive side, the hotel offers a good range of amenities, including a heated swimming pool, spa and a children's playroom which are great for families. The buffet breakfast had a good variety of options and was a nice way to start the day. While it's not perfect, this hotel is a fair choice for families looking for a comfortable stay with decent facilities.
AAnnM.I recently stayed at Arawa Park Hotel and had a pleasant experience overall. The location is excellent—close to Rotorua’s main attractions and surrounded by beautiful scenery.
The room was spacious, clean, and featured large, comfortable beds. Considering the affordable price, it’s excellent value for money and ideal for anyone looking for a comfortable, budget-friendly stay.
The staff were attentive and friendly, even offering to heat up meals for guests—a thoughtful touch that added convenience. I also appreciated their focus on security, as they took note of my car’s plate number during check-in.
I noticed that the hotel has washing machines and laundry facilities, which could be very useful for longer stays. While I didn’t ask if these are free for guests to use, it’s great to see such amenities available. Clearer information about their usage would be helpful.
One downside was the lack of adaptors in the room, which made charging devices a little inconvenient. Adding adaptors or universal outlets would greatly improve the overall experience for guests.
Overall, Arawa Park Hotel is an excellent choice for a comfortable and affordable stay in Rotorua. With minor tweaks like providing adaptors and clearer communication about amenities, it could be even better.
Rreturn visitorOutward appearance is good, but on closer Inspection it is shabby, once was high class accommodation but now cushions and curtains dirty. Unidentified scraps on bed linen and bathroom had very visible mould. The bath is a great size with headrest, heated floor and good water pressure. Our room had a great view of the lake, but people walking past windows, no real privacy. Good size room interesting room layout.
JJayme HGreat stay here! Room was newly renovated, great location as it was close to everything we wanted to do while in Rotorua. Definitely recommend!
GGuest UserThere is the main road running across the campsite. So we had to cross the road every time we wanted to access the facilities and amenities.
Nice view and beach access with river stream in the site. Good for morning walks. Facilities were clean and plentiful.
Camper sites were close to one another and are accessed only by a narrow road. It could pose a problem when more than 1 vehicle is moving in and out. To make situation worse, the waste dump point is along this road and vehicles need to wait for it to be vacant before accessing the other side.
GGuest UserI was really pleasantly surprised when I stayed at Distinction Hotel this time!
Originally I only booked an ordinary superior room, but we arrived early. The front desk said that the room was still being cleaned, so they were very considerate and upgraded us to Deluxe Twin Room for free! I really didn't expect it~ and the staff were super polite throughout the whole process, which made me feel very warm.
The room was bigger than I thought, with two large beds that were soft and comfortable, a desk and two comfortable blue sofa chairs, which were very convenient whether I was sitting and browsing my phone, drinking coffee or packing my luggage.
The whole check-in process was very smooth, and the service was also very good. It felt like a hotel that ”cares about the guest experience very well”, and the details were arranged very considerately. I didn't expect that an ordinary check-in would become such a happy experience~
GGuest UserThe location is very central and convenient. Staff are friendly and very helpful. The room has a comfortable bed and luxuriously roomy bathroom. We charged our electric car overnight in the hotel’s car park. Our family of three had a comfortable stay throughout. We would definitely book this place again.
AAnonymous UserThe front desk service is very good, but the hotel does not provide bottled water and slippers. Ladies are advised to bring their own conditioner. There are food courts and supermarkets near the hotel, so shopping is also very convenient.
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