Hotels With Gym in Somerset, United Kingdom

I first booked an apartment on ***********, but when I checked in, I found it was completely uncleaned and uninhabitable. I couldn't reach the host, and customer service couldn't resolve the issue, so I quickly booked a hotel on Trip.com instead. Upon checking into this hotel, I noticed the bathroom sink was very dirty. I reported it to the front desk, and they said there were no other rooms available, so the staff member brought a towel and wiped the sink clean. However, I later discovered the sink was clogged and wouldn't drain, making it unusable. Trip.com's customer service is much better than Booking.com's; at least they are reachable and actively try to help resolve problems.

Enjoyed the stay. I came here with two friends and I stayed in a room by myself. Spacious and clean room even tho some touch up in the bathroom would be nice. Very friendly staff from the moment we checked in till we checked out. Lovely spa facilities. Beautiful hotel. Safe area as we walked to the city centre and back at different times. Quiet but safe.

This hotel is part of a chain, so you can count on the quality being consistent across the board. Its prime location in the heart of the old town makes it incredibly convenient for walking to the Roman Baths, Bath Abbey, and the River Avon. Despite early May not being peak season, the hotel was quite popular with a high occupancy rate. Breakfast is served on the ground floor in the lobby, and while it can get very busy during peak hours, it's always well-organized. They offer a full English breakfast with all the usual trimmings. The rooms aren't small, but trying to open and lay flat two 28-inch suitcases might feel a bit cramped. We booked two twin rooms and one double room, staying for two nights, and found all the services to be excellent – clean, tidy, and quiet.

We booked 2 nights for a relaxing spa weekend. Based on it being a spa hotel. We planned on staying in the hotel for the whole weekend.  When we arrived we were told there was no restaurant or bar we can use as it’s only used for events.  We then had some lunch in the spa cafe. Food was ok. Service was terrible.  We then went to the room as we were able to check in. The cleaner was still there. Very apologetic extremely polite and lovely. The room was absolutely wonderful. Large bedroom bathroom and living room.  We went out and found a pub for food. When we returned to relax in the room we found the party was directly below us and in full swing. Very loud and noisy and the smoking area was right outside our window. We called reception but they were fully booked. Glad to say it all stopped at midnight.  We went down to breakfast at 9.30. Not much left and the full breakfast was cold. When we questioned it we were just told”well it has been there since 7” it had just sat on the side in silver trays for 2.5 hours, no heat or option to reheat. It wasn’t edible.  We skipped breakfast that we paid for on the second day.  We then thought we would spend some time in the spa. Ha! Well the pool is small, no where to relax just a couple of plastic chairs, not a spa at all. It had a very small sauna and steam room. The jacuzzi didn’t work it was just a pool of cloudy water with a few bubbles.  Would not recommend. Seems it used to be and could be a wonderful place to be but has been taken over and lost its sole. Such a shame as the building and grounds are wonderful.  I have to add the cleaning staff and lady on reception were wonderful, welcoming and friendly.

I must say the state of the room and smell of smoke was terrible unfortunately I arrived late and had traveled so was tired but taken photos of everyone’s eyes I was also shocked at breakfast time I was left standing on two separate occasions for 10mins to be seated no one came no one served me and no one gave a dame

A very pleasant stay in Bath, with a great location and excellent staff who made the experience even more enjoyable. The hotel is well located, making it very convenient to explore Bath on foot. Many of the city's main attractions, restaurants, cafés and shopping areas are within easy walking distance, which is especially useful when you are visiting for the first time and want to make the most of your time here. The hotel itself is modern, comfortable and well maintained. It offers a nice balance between being a relaxing place to stay and having everything you need for a city break. What really stood out was the great service from the staff. Everyone we encountered was friendly, welcoming and professional, making us feel well taken care of throughout our stay. It is always nice when the team genuinely makes an effort to ensure guests have a pleasant experience, rather than simply going through the motions. The combination of a comfortable hotel, convenient location and great hospitality made our stay in Bath very enjoyable. Overall, a good hotel with a great team and an excellent location. A very pleasant experience, and definitely somewhere I would happily consider staying again on my next visit to Bath.

I love Charlton house, it was really quirky. The way it has been styled is really unusual. It makes you feel like you're in a bit of a fantasy world with the little corridors and quirky little nooks and crannies. For me it fit the bill, it did the job that I needed but I understand for those people that do not get it on an offer and pay a lot of money to stay there I understand how they might say that it's a bit dirty a bit tired a bit grubby and needs a bit of TLC. There seemed to be one very sweet man that was running around doing pretty much everything and the rest of the staff were hidden behind doors or just not there. I'm not sure. There were staff present in the spa and they were lovely and helpful and kind. My little room was gorgeous and cute and cozy, and clean enough although tatty in places. For me I really had a nice day and I would definitely come back. The breakfast was extremely basic but I didn't have extremely high expectations, and I'm not really a breakfast person, so again it may not make the tick box for others but it did the job for me. Thank you Charlton house.

We had an amazing stay at The Bailbrook House Hotel. The staff were exceptionally helpful. We ate in the restaurant on both evenings and all the food was excellent. We had a small issue at breakfast as were quite late coming in for it and some of the fruit had gone, however having said that the poached egg and avocado on sourdough I had was to die for, and was delicious, and the full english was very good too. All in all it was all very enjoyable stay and would definitely return, and recommend the hotel to friends and family.

Competent hotel with comfortable bed and good shower. Nice bar, didn’t try the food. Not happy to pay £10 for parking, but not knowing the town gave us little choice. Location is generally not good because the town of Bridgewater is really pretty dire. Would not return for that reason.

The rooms in the main building are beautiful. A rare view. The restaurant is understaffed and the waiting time for breakfast is too long. If you don't rush, it will take at least an hour. Martin, the concierge, is very good. He helped us find a restaurant because most of the restaurants are closed on weekends. He also drove us there because he was afraid that we didn't know the mountain roads in Bath. The two restaurants he recommended are very delicious and trustworthy.