Charming Stay at Hotel Firenze e Continentale!
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Hotel Firenze e Continentale offers a fantastic location with stunning views of the Arno River and easy access to the heart of Florence. The rooms are elegant, clean, and well-appointed, providing a comfortable retreat after a day of sightseeing. The staff is attentive and welcoming, ensuring a pleasant experience. A perfect choice for anyone looking to explore Florence in style and comfort!
The gentleman at the front desk had to move me three times to get a room with a working air conditioner during the June heat wave across Europe. This meant managing three luggage on my own. Then, a plumber had to called to fix the non-working toilet. Finally, the dinner (Caesar’s Salad) at the restaurant was sadly unlike ANY such salad I’ve eaten in my 71 years.YUCK! The large window was broken and wouldn’t close all the way, the main door’s chain lock was broken, as well, there wasn’t any food menu or tv instructions in the room, and no toiletries other than shampoo. The positives? Well, the room was very clean, the staff were all pleasant and the wake up call actually worked! Certainly a no frills hotel but very convenient to the airport.
We had booked in two hotel rooms but was offered the option to move to an apartment owned by the hotel instead which was a great decision as we were able to stay in the same space as our teenagers, had a full kitchen, two bathrooms and only 200m from the hotel reception. Had a brilliant stay in Rapallo (which we extended by a night as we were enjoying ourselves too much) and a fabulous experience with the hotel, would definitely come back again.
close to the portal, need take taxi or bus to the train station. While I enjoy 20minutes walking through the main street to get there.
Great staff, checked in for me earlier than expected, because the room was ready. I appreciate that.
I paid in a good price for Clean and good amenities, very happy stay there.
If I'm going back to the city, I'm gonna stay with them again
We had a wonderful stay at Hotel Jolanda. Location is perfect to restaurants and train station to close by towns for sightseeing. The pillow and bed is very comfortable. The breakfast is excellent. I would definitely recommend this hotel.
We were accommodated in a neighboring hotel (also from the same owner). We liked everything. The breakfast was great, the room itself was very beautiful. The location is right next to the train station, but there is no noise.
Fabulous hotel, very elegant. The service was fantastic everywhere ( reseption , at the entrance, restaurant, bar, cleaning lady, etc). Fantastic view / Rom / hotel.
A wonderful hostel with an excellent location!
The staff is just amazing — they changed my booking dates upon my request, and I’m endlessly grateful! There are lots of young people and various events, so you definitely won’t get bored during your stay! And Genoa is simply love — I’ll definitely come back.💜
Our vacation was simply fantastic! The staff were incredibly friendly and accommodating, which made our stay even more enjoyable. The rooms were spotlessly clean and comfortably furnished. The central location of the hotel was another plus point, as we could easily walk to many restaurants and private beaches. We are already looking forward to staying here again on our next vacation!
Great
96 reviews
9.2/10
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8.9/10
Very Good
GGuest UserThe appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room.
The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes.
We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini.
On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients.
I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic..
I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep.
Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.
GGuest UserOur room was very comfortable and the 4th floor location was great! The room was listed as a garden view, but from our lovely terrace, we definitely had partial ocean view! We loved having a terrace complete with a table, 2 chairs, two lounge chairs and a remote control awning, to make shade if needed! The bed was very comfortable and the bathroom was nice. The front desk staff and the staff in the dining area were all very friendly and helpful. Breakfast choices were varied and good. We didn’t use the rooftop pool, lounge chairs, or hot tub but it looked fun. We also didn’t swim or access the private beach; the price of 50 Euros for 2 lounge chairs and an umbrella seemed a bit expensive. We were unsure if we could have gone there just to sit and have a drink without paying a fee. We should have asked.
The location is about a 20 minute walk from the train station and there are no sidewalks for a small section as you get close to the hotel, so you have to change to the water side of the street and then cross back over. The city buses from the train station seem to always be very, very full so using the bus with any luggage would have been almost impossible.
TTrip LOVERssThis is the best hotel I had ever stayed in Europe. It is an old historical building and all interiors had been renovated. The best part is they had kept a historical lift and overall interiors was beautifully arranged.
Location is 5-stars because this hotel is only 6 minutes walk to train station and 10 minutes to central area.
Amenities is also 5-stars because this hotel offers a FULL minibar of drinks including two bottles of water, two pop drinks, one bottle of juice and peanuts and they are all free of charge. Shampoo, conditioner, body lotion, soap and shower cap are fully provided.
Cleanliness is also 5-stars. We had messed up the room with two big full luggages of things and the housekeroinh had helped us to tuck in our two luggages under the window sill
Seevuxe is also 5-stars. We bought two bottles of wines and they provided us with wine glasses and cork with great service. Also it was our first time in Genova, the receptionist had detailedly explained which area we should go and how to go.
Overall, it is the best hotel i had stayed so far.
DDomantasOur vacation was simply fantastic! The staff were incredibly friendly and accommodating, which made our stay even more enjoyable. The rooms were spotlessly clean and comfortably furnished. The central location of the hotel was another plus point, as we could easily walk to many restaurants and private beaches. We are already looking forward to staying here again on our next vacation!
YYudumPersonal à l'accueil très sympatique. Ils parlent français c'est donc très pratique. Le buffet du petit-déjeuner a bcp de choix. Le service est efficace et propre. Only bemol the draps are not changed every day... there is just a cleaning of the rooms without change of draps. Good stay. Near the city. I recommend.
RRagazziWe stayed at this beautiful hotel for the first time with our two children. We booked two rooms, both offering a stunning view of the sea. The atmosphere is charming and naturally elegant, enhanced by the historic character of the building. The staff was friendly and supportive throughout our stay. Breakfast was excellent, with a wide selection of both international and local options. The beach is just across the street, only a two-minute walk, which was perfect for us. We also appreciated the hotel’s convenient parking, located just outside the building. The swimming pool with its bar was a highlight—an ideal spot to relax and enjoy an aperitif before dinner. Overall, it was a wonderful experience that we would be happy to repeat in the future.
GGuest UserThe gentleman at the front desk had to move me three times to get a room with a working air conditioner during the June heat wave across Europe. This meant managing three luggage on my own. Then, a plumber had to called to fix the non-working toilet. Finally, the dinner (Caesar’s Salad) at the restaurant was sadly unlike ANY such salad I’ve eaten in my 71 years.YUCK! The large window was broken and wouldn’t close all the way, the main door’s chain lock was broken, as well, there wasn’t any food menu or tv instructions in the room, and no toiletries other than shampoo. The positives? Well, the room was very clean, the staff were all pleasant and the wake up call actually worked! Certainly a no frills hotel but very convenient to the airport.
GGuest UserA wonderful hostel with an excellent location!
The staff is just amazing — they changed my booking dates upon my request, and I’m endlessly grateful! There are lots of young people and various events, so you definitely won’t get bored during your stay! And Genoa is simply love — I’ll definitely come back.💜
GGuest UserChambre spacieuse et assez confortable même si nous avons dû réclamer des couvertures non fournies, pas de bouilloire. Les informations sur l'hôtel et ses équipements devraient etre mis à disposition des clients dans la chambre. Je devais appeler la réception mais aucun numéro affiché. Grosse déception pour l'accès au SPA devenu payant (les années précédentes le SPA était inclu) et cette info n'apparaît pas sur le site de l'hôtel. Et malheureusement, j'avais choisi cet hôtel pour profiter d'un moment bien-être entre amies. L'enregistrement des nouveaux arrivants est trop long ! Nous avons attendu 30 minutes (2 couples devant nous) pour passer à l'accueil. Malgré la propreté de l'établissement et le personnel accueillant, nous ne retourneront pas dans cet établissement qui demande à améliorer certains points négatifs (pas de toilettes au restaurant, il faut descendre au sous-sol...)
TTheRealMamamiyaIt's halfway up the mountain in Genoa, a little far from the attractions, about a 20-minute walk. There's nothing fun in Genoa, so it's suitable to rent a car and drive from the beach. The town next to it is quite pleasant.
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