I had a good stay at Raia Hotel Kuala Terengganu. The location is great — just 5 minutes from the airport, though a bit far from the town centre. We arrived early from Redang around 10:30 AM; the room wasn’t ready, but we were allowed to check in early at 12:15 PM, which we appreciated. There was a welcome drink upon arrival. The breakfast had nice local options like nasi dagang and nasi kerabu. It was a bit packed during our stay due to a state officer group on kursus. Special thanks to the helpful bellboys who handled our luggage efficiently.
Every time i come to kuala terengganu i must stay at grand continental hotel because so many place around the hotel in walking distance like mayang mall, KTCC Mall, restoran suerasa nasi kerabu and also near pasar payang. From the room you can see the drawn bridge. The room is also big and clean. My grand children loved the pool very much.
My stay in Kuala Terengganu was exceptional. A room upgrade was provided due to full occupancy, resulting in a spacious and impeccably clean room and bathroom. The air conditioning functioned perfectly, and the hotel's proximity to numerous restaurants, particularly Nasi Dagang Atas Tol, was highly convenient.
Our suite room was big enough for 4 of us to stay but amenities provided were not sufficient. We asked for extras they happily provided us in a minute. Excellent room service!
Something special from this hotel. They have a small nice room on the top floor for viewing the Draw Bridge. Excess free for all guests. This is bonus.
Located by the beach. We grew up coming here since childhood. Now we repeat the memories bring our children here. Nothing much changed. You should join turtle release activities
Impian Hotel warm gesture was really good as Staff name Hafzan (I hope i spell ur name correctly) so helpful from check in until check out when smoothly 😇.
If come to long beach please include Impian Hotel on ur list. Recommended 👍🏻.
I stayed here once with family. Previously in apartment with 3-4 rooms. Really spacious.
This time it is studio room so don't expect it to be glamorous or stylish. It is functional room. The only downside is lack of plug. Not even plug at the bedside table. But otherwise water pressure or aircond is good. Just the hot water does not really felt hot.
My room at the top most level 9. Previously has some problem with lift. It was slow. But not having those issue during this stay. Either because lack of guest or the lifts are upgraded.
Breakfast is good as always, the spread is not that much variety but enough to fulfill morning needs.
The ultimate plus is the location opposite pantai batu burok, walking distance to hospital sultanah zahirah, stadium, akuatik centre and shopping malls like KTCC and mayang.
Coral View oli ihana erityisesti sijaintinsa vuoksi. Hotellin edestä avautui suoraan korallipuutarha ja merenalainen maisema. Vietin kolme päivää snorkkeli kasvoilla vedessä. Yhden päivän ajan satoi kaatamalla koko päivän, ja sen päivän vietin sisällä mökissä, koska hotellien ravintoloita lukuunottamatta muuta tekemistä ei ollut. En tiedä, onko koko saarella esimerkiksi hierontaa tms saatavilla sadepäivien varalle. Mökki oli ok, melko vaatimaton, mutta siisti. Jos pidät snorklaamisesta ja kaipaat lomaltasi oikeastaan vain sitä, tämä on sinun paikkasi. Snorklasin myös laiturin toiselle puolelle kilpikonnia katsomaan, mutta en nähnyt yhtään. Hotellin edessä olevissa koralleissa voit kuitenkin nähdä pieniä, suloisia rauskuja. Muista olla koskematta koralleihin!
I stayed in this property for one night, during the transit to visit Perhentian island. I stayed in a single room, which was small but served my purpose well. Enjoyed the amenities such as gym, which is well equipped and well maintained. Breakfast was ample and tasty. I will visit again if there is a chance.
Swift check in. Booked double, but given twin. On third floor. Room was spacious. But unfortunately, as the third floor is near the kitchen, and the cooking smell entered the room. I had to use towel to cover the space between the floor and door. I called the housekeeping twice to deodorise the room,which only worked temporarily. Request to switch room was denied, due to ‘full occupancy’. Ordered ‘fish&chips’ from the room service menu. Unfortunately the fish was not fresh as expected. Quite frustrating.
Its time to upgrade the size of syampoo & bodywash.
Otherwise, the breakfast has good choice of buffet. Nice view from the sunrise.
Very Good
198 reviews
8.0/10
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9.2/10
Great
JJimmy HauThe experience at Perhentian Marriott was a rollercoaster. Firstly, the initial service and welcome we received was excellent. The clean private jetty, clean and comfortable ferry, baggage handling and the buggy service straight up to our room in the hotel was a very warm and pleasant welcome. The hotel staff explicitly told us to buggy everywhere in the hotel.
Next, came the troubles. The room was beautiful (don’t get me wrong) but poorly refreshed for our stay. The usual menu/file was empty with nary any instructions or introduction on how to call for a buggy or the breakfast timings etc. usual stuff you’d find upon reaching the hotel room. The fridge was unclean and bath essentials not topped up. We called for housekeeping not wanting to let it spoil our vacation. After a sumptuous dinner (the hotel dinner buffet is actually really good sans the fact that they don’t tell you that the drinks counter is payable), we returned to dirty linen right outside our door (they removed the towels provided and did not replace we were left without towels) and opened water bottles in the cupboard. That’s not all, the water heater was down and there was no communication from the hospitality staff when the engineering team is fixing the heater or if it has been fixed. (We only found out they restarted the heater after we initiated a follow up with the team). The next day, as I attempted to take a bath I turned on the bath water and out spurted 100% hot water that scalded my knee. I called for burn cream and the hotel reception told us they did not have a first aid kit and instructed us to head to the store to purchase. No follow up on the matter and no acknowledgement of the issue is made from the team. It was a constant issue of us turning on the water (right in the middle, not hot not cold) for the taps and showers to spurt 100% hot water and us avoiding it.
The only redeeming point is that every restaurant, every in person staff we encountered from the buggy services to the pool side staff to the restaurant waitress everyone was lovely and warm.
(P.s. the route to long beach is fret with rubbish and flies)
GGuest UserI had a good stay at Raia Hotel Kuala Terengganu. The location is great — just 5 minutes from the airport, though a bit far from the town centre. We arrived early from Redang around 10:30 AM; the room wasn’t ready, but we were allowed to check in early at 12:15 PM, which we appreciated. There was a welcome drink upon arrival. The breakfast had nice local options like nasi dagang and nasi kerabu. It was a bit packed during our stay due to a state officer group on kursus. Special thanks to the helpful bellboys who handled our luggage efficiently.
SsuehanananaBig room. Comfortable. Bathrooms are all clean. Limited breakfast. Gotta go down a little fast. Overall everything is okay. The hotel is really close to the payang market. in the middle of the city. Can be reached on foot. In front of the hotel there is a white mosque. Muslims can pray near there.
Only this is an old hotel. So the furniture is all old. Receptionists are all friendly. Really satisfied. School holiday fully book. Must book early.
LLalisa Amir1. Cleanliness: Truly impressed! Despite being surrounded by trees, the resort is spotless—no fallen leaves, even in the hammock and gazebo areas. Many resorts offer similar setups but lack this level of cleanliness. Big applause to the team—10/10!
2. Service: Exceptional! While casually chatting with staff at the beach, they recognized my name just by hearing the room number. It happened multiple times—amazing memory and attention to detail, especially during a full-house stay. I was honestly wowed.
3. Private Dinner – South Sea Experience: Our waiter, Bayu, was outstanding. Friendly, proactive (offered to take our photo), and full of integrity. He even apologized for a minor food mix-up we didn’t notice—rare to see such ownership. Truly commendable.
4. Surprise Gesture: After dinner, we returned to a beautifully arranged bathtub with bubbles and flowers—completely unexpected. Another thoughtful “wow” moment.
ZZaiti1988My stay in Kuala Terengganu was exceptional. A room upgrade was provided due to full occupancy, resulting in a spacious and impeccably clean room and bathroom. The air conditioning functioned perfectly, and the hotel's proximity to numerous restaurants, particularly Nasi Dagang Atas Tol, was highly convenient.
GGuest UserImpian Hotel warm gesture was really good as Staff name Hafzan (I hope i spell ur name correctly) so helpful from check in until check out when smoothly 😇.
If come to long beach please include Impian Hotel on ur list. Recommended 👍🏻.
PPurpleZaiThe location of the hotel is very strategic as it's just within 2-3 minutes walk to KTCC and the beach. The sea view at the family room is calming. Breakfast is okay - not too shabby with different main menu each day. The staff are polite. Restaurants, cafes and laundry shops are also within walking distance. The bed sheet and carpet in the toilet can be cleaner. Places of interests are not too far off either.
BBettybqsEverything was great- came during weekdays so there was no many people here, feels like a private resort.
It’s an old beach resort, but the beauty caught my eyes. I wish they can make some enhancement, they deserve more recognition.
Also, one problem I encounter- requested for them to send me iron, but the forgot to do so. They should have been more alert because there were like, less than 10 bookings on that day. Service can be improved.
FFamily yuseryEvery time i come to kuala terengganu i must stay at grand continental hotel because so many place around the hotel in walking distance like mayang mall, KTCC Mall, restoran suerasa nasi kerabu and also near pasar payang. From the room you can see the drawn bridge. The room is also big and clean. My grand children loved the pool very much.
GGuest UserWe stayed in a chalet. The chalet was very basic, without a cupboard, a shelf... but really spacious. The bathroom was also large, the shower jet was very weak. The artificial grass in front of the door was inconvenient, just wooden planks would have been much more practical. All in all we were quite satisfied with the location and the spacious room. We thought the price was way too high for what we got, and the staff hardly seemed to know anything. One young man was very friendly but quite helpless, the others were not friendly. One man even looked at you disapprovingly when you brought something to the fridge, because he thought it was unthinkable that a can of beer would be put in his fridge.
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