The hotel was great. Very friendly staff, clean room, delicious breakfast and beautiful interiors. I’d love to choose here if I was coming back to Durham again!!
The hotel was exceptionally clean and the staff were very helpful. Breakfast was good and we were able to take our dog for a small additional fee. We will return.
We booked bed/ breakfast for 2 nights. It was a buffet breakfast everything was on cereal fruit juice and hot food if you wanted anything extra the staff were only too willing to get it for you.
Lovely room big fluffy towels in the bathroom and complimentary toiletries. The hotel is only 3 year old very modern and clean. I would stay in in again for my next trip. Marlene Glasgow
Beautiful location, I attended a friend's birthday party best service was received at the buffet restaurant in the evening and again in the morning by a younger blonde eastern European woman, she went so out of her way to help me both times, I wish I had asked her name. The buffet breakfast had everything you could possibly want, well worth the $17 cost.. I booked the Coleman Suite and it was beyond amazing, but the basic rooms some of my friends had seemed overpriced.. I should have used to pool, sauna and other amenities but there was no time with the party, I would recommend staying for at least 2 days next time. Wonderful stay, just too short.
Location was perfect for our needs, near to beautiful Yarm! The amenities were good and a dip in the pool was perfect after a hot day! Overall cleanliness was good, just needed a few touch up here and there, tiles missing in spa area a
Nd our bathroom looked tired! Disappointed that there was no compensation for broken key card machine and we found this unnerving as it felt very ‘big brother’ being tracked on our every move! A drink at dinner, complimentary breakfasts or bar meal would have been a nice gesture!
Service and reception were prompt and efficient. All staff were friendly and accommodating. Bar and gym was perfect for our needs.
Sadly room furniture and bathroom was tired and needs a revamp but everything is in the room you would need.
It was quite the walk to our room taking over ten minutes from reception and needing the use of two lifts. Car parking was not free to residents.
Honestly I would go back as we had a good location and hope for a different room.
Was not my first choice but booked this hotel for my graduation at Durham University since all other hotels are fully booked. The hotel is relatively old but clean and has all the amenities needed (including an iron and the ironing board). Nice and friendly staff at the reception, who kindly assisted with the printing of some documents. Good location because it is within walking distance from the Durham Cathedral and the campus
Came to Darlington to visit.friends. The staff we're fantastic upon arrival and during the stay. The room had a few issues which were reported to the staff and the hotel itself could do with a face-lift as a bannatyne hotel.
Again I will stress the staff we're amazing.
A great stay. Staff were lovely and super helpful. A problem with my room meant i had to switch, but staff addressed this as soon as possible. Pool was an added bonus as were the sauna and steam room. Will def stay there again when visiting Durham.
The hotrl is beautiful and the workers are nice, but the sheets and bed covers are not quite clean.
Very Good
90 reviews
8.0/10
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8.3/10
Very Good
GGuest UserThe hotel was exceptionally clean and the staff were very helpful. Breakfast was good and we were able to take our dog for a small additional fee. We will return.
GGuest UserService and reception were prompt and efficient. All staff were friendly and accommodating. Bar and gym was perfect for our needs.
Sadly room furniture and bathroom was tired and needs a revamp but everything is in the room you would need.
It was quite the walk to our room taking over ten minutes from reception and needing the use of two lifts. Car parking was not free to residents.
Honestly I would go back as we had a good location and hope for a different room.
TTiff In LVBeautiful location, I attended a friend's birthday party best service was received at the buffet restaurant in the evening and again in the morning by a younger blonde eastern European woman, she went so out of her way to help me both times, I wish I had asked her name. The buffet breakfast had everything you could possibly want, well worth the $17 cost.. I booked the Coleman Suite and it was beyond amazing, but the basic rooms some of my friends had seemed overpriced.. I should have used to pool, sauna and other amenities but there was no time with the party, I would recommend staying for at least 2 days next time. Wonderful stay, just too short.
GGuest UserLocation was perfect for our needs, near to beautiful Yarm! The amenities were good and a dip in the pool was perfect after a hot day! Overall cleanliness was good, just needed a few touch up here and there, tiles missing in spa area a
Nd our bathroom looked tired! Disappointed that there was no compensation for broken key card machine and we found this unnerving as it felt very ‘big brother’ being tracked on our every move! A drink at dinner, complimentary breakfasts or bar meal would have been a nice gesture!
GGuest UserThe hotel was great. Very friendly staff, clean room, delicious breakfast and beautiful interiors. I’d love to choose here if I was coming back to Durham again!!
JJOCELYNCWas not my first choice but booked this hotel for my graduation at Durham University since all other hotels are fully booked. The hotel is relatively old but clean and has all the amenities needed (including an iron and the ironing board). Nice and friendly staff at the reception, who kindly assisted with the printing of some documents. Good location because it is within walking distance from the Durham Cathedral and the campus
GGuest UserWe booked bed/ breakfast for 2 nights. It was a buffet breakfast everything was on cereal fruit juice and hot food if you wanted anything extra the staff were only too willing to get it for you.
Lovely room big fluffy towels in the bathroom and complimentary toiletries. The hotel is only 3 year old very modern and clean. I would stay in in again for my next trip. Marlene Glasgow
JJxA great stay. Staff were lovely and super helpful. A problem with my room meant i had to switch, but staff addressed this as soon as possible. Pool was an added bonus as were the sauna and steam room. Will def stay there again when visiting Durham.
GGuest UserGorgeous hotel in a good location for exploring the surrounding area. Delicious cooked to order breakfast and the restaurant for dinner was superb. Room was comfy and warm would happily stay again
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