Posted onJul 20, 2025|Standard Room
Haoyun WangThe size of the room is specious with sufficient space for storing luggage, and the floor is very clean and comfortable to walk on with bare feet, so feel free to leave your shoe by the door. As for the bed, it is very large and comfortable, providing you the high quality of sleeping without any problems. In the bathroom, it is not only very elegant and clean, but also provides unlimited hot water with satisfying water pressure from two types of shower heads. Moreover, there is a mini fridge placed in the lower closet near the wardrobe, feel free to drink the two bottles of spring water prepared by the host or store your own drinks or unfinished meals. In addition, there is a small safe above the fridge for depositing your valuables.
In terms of the amenities on the ground floor, there is a high-end restaurant serving traditional English breakfast (e.g. egg benedict) in the morning, and the taste is fine. However, I am not a big fan of their lunch or dinner when you can have better options in nearby restaurants. Furthermore, there is a small bar just outside the restaurant. The Gym, coffee room and reception are at the LG level, and you will receive a 10% discount in the coffee room after check-in.
The location is very close to the city center, train station and several main attractions such as the cathedral and castle.
Overall, I enjoy my two-day stay very much, the price of the hotel is very cost-effective in terms of the four-star standards, providing an unforgettable experience for both tourists and business travelers.
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Price per night from:JPY 31,444
Posted onOct 24, 2024|Standard King Room With Sofa Bed
cynthia goThe room was spacious and comfy beds. It comes with free breakfast, which is good. Breakfast was alright, the same food every morning. The only thing that lets us down is one of the staff in the restaurant. We sat there for ages waiting to be served. Because he won't be serving us not until 8pm. So we've waited patiently, because we have just arrived that night and was very hungry. This man was serving other people, but not us. So my husband and I were wondering what's going on. So my husband went to the till and queued up. But when it's my husband's turn, he asked, ”Who's next?? Obviously, my husband was in front of him. Then, when my husband asked if we could order now, he looked at him and me and saying ”Oh, just wait to your table, and I will get your order from there. . Maybe because I am the only Asian there. I feel like there's a bit of ****** to be honest. We went back to our table and waited to be served again. But he didn't turn up and served the next table beside and served some other customer who came after us. I was so mad and upset. But I don't want cause a scene. So we we just went out and looked for another restaurant outside the hotel. We're so disappointed, and we didn't expect to be treated like that. The receptionist was very nice and helpful. I just forgot his name. But the one at the restaurant is not nice at all. He ruined our family holiday. We won't be coming back anymore there.
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Price per night from:JPY 12,559
Posted onJan 31, 2026|Deluxe Two Double Room
Lipengzhixie
This is a very traditional British hotel. The building itself feels steeped in history, and the staff are very much in the English style. The room was clean and tidy, and the soundproofing was good. The air conditioning was plenty warm enough in winter, though it was a bit noisy. The hotel is located right near the town center, just a few minutes' walk, allowing you to soak in the charm of a classic English town.
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Price per night from:JPY 28,121
Posted onJul 19, 2026|Deluxe Double Room
Guest UserGreat stay for my birthday! The Pin is fab with lots of activities to keep you busy. We upgraded the spa which was well worth the £60 each (the sunny weather also made this a great experience). The room was a fab size (deluxe double) and the food was delicious. We really enjoyed our stay and have booked again.
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Price per night from:JPY 21,658
Posted onJun 17, 2026
Anonymous UserThe room was spacious and very comfortable. The air conditioning worked perfectly, and the TV could be connected to a mobile phone for streaming, which was very convenient. The staff were friendly, professional, and provided excellent service throughout my stay.
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Price per night from:JPY 22,896
Posted onJun 14, 2026
Guest UserThis is my second time staying here, and the cleanliness and service are consistently excellent. Breakfast is complimentary, and this time I discovered they have a DIY pancake station, which is a great touch.
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Price per night from:JPY 10,840
Posted onMay 4, 2026
Anonymous User
Attended a birthday celebration. Staff went above and beyond.
In addition, it is a lovely venue in beautiful location and surroundings. 30 minute walk into a lively town or a 5 minute car trip.
Would highly recommend it for a romantic getaway or meet up with family/friends.
Staff were amazing.
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Price per night from:JPY 20,260
Posted onJul 31, 2026|Manor Deluxe
Ian SinkambaOur room was amazing and the atmosphere was sublime. Even though there was a wedding there, we enjoyed joining in and having fun. Great staff and the location was perfect. Although we assumed it was somewhere ticked away in the countryside, we were happy in any case as the hotel was beautiful.
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Price per night from:JPY 15,974
Posted onFeb 12, 2024|Standard Double or Twin Room
Guest UserA great stay. Staff were lovely and super helpful. A problem with my room meant i had to switch, but staff addressed this as soon as possible. Pool was an added bonus as were the sauna and steam room. Will def stay there again when visiting Durham.
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Price per night from:JPY 13,591
Posted onJun 20, 2023
Guest User
Location was perfect for our needs, near to beautiful Yarm! The amenities were good and a dip in the pool was perfect after a hot day! Overall cleanliness was good, just needed a few touch up here and there, tiles missing in spa area a
Nd our bathroom looked tired! Disappointed that there was no compensation for broken key card machine and we found this unnerving as it felt very ‘big brother’ being tracked on our every move! A drink at dinner, complimentary breakfasts or bar meal would have been a nice gesture!
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Price per night from:JPY 12,491