Posted onMar 9, 2025|Classic Single Room
Guest UserLovely hotel with nice big clean rooms. A few issues though - you really need a car to get here as it's a bit far out from the city centre. In my room there was a room service menu and a number to dial for room service, but no phone. The food and drink was ok. During my stay there was only 1 person on the bar and service was a little slow. I ordered a soft drink and it was a bit flat, definitely not worth the £4 they charged for it. Because of staff shortages the dining room was filled with tables that needed to be cleaned. Breakfast was also a bit of a disaster. They charge £15 for it but definitely not worth it. There's a self serve hot buffet which was fine, nothing exceptional. There was no coffee available, just tea bags and hot water. Also there were no plates available at the continental station - really missing attention to detail when there were quite a few staff members present.
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Price per night from:€71
Posted onMay 21, 2026
Guest User
Hotel had a nice atmosphere our room was excellent and had a nice sofa, just a short walk into Chester and all amenities and the hotel breakfast was first class. All in all hotel and staff were excellent 👌
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Price per night from:€74
Posted onDec 24, 2025
SKARGUT
Honestly, all it provided me was a simple room to stay for the night which is all I needed, the fact that it also has a smart TV with YouTube in it is also a huge bonus so thanks everyone, plus the luggage scale there also done me some favours as well.
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Price per night from:€47
Posted onJun 24, 2024
Guest User
This is the second time we have stayed at this hotel, and our choice was primarily due to its convenient location and excellent breakfast. It is very close to the airport and very quiet at night, surrounded by farms and grassland.
We love the breakfast because it is not a typical buffet. Instead, you can choose from a menu with a great variety of options, all of which taste wonderful. The restaurant's decoration is also lovely, and you will be more than satisfied with the portions. The restaurant staff are passionate, friendly, and helpful.
One point to note is that the reception area often has guests around, which is just an observation and neither positive nor negative. The receptionists always do their best and are very nice and professional. However, the room design is a bit outdated.
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Price per night from:€89
Posted onJul 5, 2026
Guest UserPut into a disabled room ,
Television not working properly dropping signal every 5 minutes , they did say they would come back but was getting late and we was getting settled
Shower , drain making a horrendous noise
AC not working properly wouldn’t drop below 16 took a long time for the room to drop temperature
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Price per night from:€47
Posted onMay 5, 2025
Guest User
Really loved this hotel from the moment we got there. Clean and great vibe ! lovely venue, room and super comfy bed and pillows. Excellent facilities and swimming pool. Great bar and restaurant area. Only thing was little slow to clear the table and to remind the bar staff both nights about bringing the kids menu ice cream. Apart from that, it was fabulous, and definitely will come back 😀
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Price per night from:€63
Posted onApr 10, 2026
Guest User
First time taking grandson to Chester with an over night stay. First impression of Hotel including location was excellent and I have only one negative from our stay which was reported to reception on checking out. There is a big problem in the hotel with bedroom doors slamming shut noisily every time someone enters or leaves a room as they have no dampening which spoilt our evening and night in our room. The rest of the hotel was excellent with a good swimming pool and restaurant. The breakfast can only be described as superb with our grandson thoroughly enjoying it. The location including the car parking was ideal for walking round Chester City Centre with a 100 yd walk to the main streets and the Levels.
Overall, I would recommend the hotel for a City Break and would easily qualify for 5 stars if they could put some dampening device / closing spring on the bedroom doors.
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Price per night from:€86
Posted onMay 30, 2025
Guest User
Incredible from start to finish. Slight mix up on the booking system but sorted within minutes. Couldn't have been better looked after! Excellent value, staff that go the extra mile made our 1 night stay so enjoyable the children didn't want to go home!
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Price per night from:€48
Posted onAug 16, 2025
Sharon Patricia
We had a lovely time it was one of our celebration for our 50th wedding anniversary and the staff were great. I had knee surgery 12 weeks ago. They made sure we had a downstairs room and even found another chair to go in our room as I needed one with arms on to get up.
We had dinner at the restaurant Friday evening and the food and service was quick and excellent.
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Price per night from:€44
Posted onOct 31, 2024
Guest User
I took my wife here for her 60th, amazing staff receptionist charlotte was warm and knowledgable, very kind giving us a token due to birthday.
The infinity pool is amazing warm clean, Shrigley would make much more money if they served drinks while in the pool, but we would still be there now.
The rooms are adiquate they are clean, the shower's are amazing, Dinning for evenning meal again was excellent, the service is 11/10 and I have been in a number of Spa the meal cost were really well priced with excellent food.
Breakfast in the morning self service again pleanty to choose from and again tasty with great choice.
It is a amazing spa with the ability toplay gold or have a number of treatments, and well priced, I will return there
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Price per night from:€58