Hotel near Lapa,Rio de Janeiro1% of visitors choose this area
Yyuan chih yun2025.02.12
The hotel's bed sheets were not clean. There seemed to be blood stains on them. There was also a dirty spot.
I reported this to the front desk, and they told me that the staff had gone off duty and I had to change the sheets myself?
This shouldn't be the tenant's problem...
After my insistence, they were willing to help me change...
Not recommended
Unless you love drinking
There are many small bars nearby
You can consider living here
Hotel maravilhoso, recepcionista que me atendeu no check-in um amor (desculpa não lembrar o nome) sempre todos funcionários muito solícitos, todos muito gentis estao de parabéns, as roupas de cama e toalhas tão cheirosos que dava pra sentir antes de entrar no quarto, sempre fazendo arrumação do quarto impecável quando saíamos, café da manhã uma delicia com bastante opções, sempre fazendo reposição rapidamente, localização boa perto de tudo! 15 minutos de Arraial e perto do Bairro da passagem que é perfeito a noite, estacionamento otimo coberto, piscina gostosa, sauna muito boa! Amamos tudo sem exceção!
The room space is OK, the location is good, the breakfast is OK, the hot water is not hot, the low-floor rooms are very close to the outdoor central air conditioner, and the noise outside the window is a bit loud. It is recommended to choose a high floor.
The hotel, although a little outside the centre of Petrópolis, is located in a high location with a beautiful panoramic view of the Gourmet polo Valparaiso, which is attractive because there are various gastronomic options in the region, with excellent bistros and nearby restaurants, including with delivery option at the hotel. The architecture of the hotel, built in metal structure, gives a light and modern view, with special emphasis on the large glassed façade, the interior panoramic elevator that runs all the huge right foot of the central hall and the restaurant, Where you can take the great breakfast served in the hotel, with a panoramic view of the valley. The accommodation is comfortable and clean, with excellent beds, good hot shower, hair dryer, supplied fridge, cable TV, wi-fi and a good set of facilities available. It is not a luxury hotel but it is modern, pleasant, quiet and functional. My wife and I have been very well-served in everything and we will probably be hosting again there. We recommend!
Hotel near Lapa,Rio de Janeiro1% of visitors choose this area
SShae Islam2023.12.03
Great hotel with restaurants and shops nearby. The selaron steps, pyramid cathedral etc are 10-15mins walking distance from the hotel. Fantastic staff at the hotel who are super helpful and informative. The room was big and clean, with a street/city view, and the shower room was a little on the small side but functional. Breakfast at the hotel was decent with a range of options available. I’m a vegetarian and had enough to eat. The hotel provides free coffee and free fruit infused water downstairs in the lobby area, which is an added bonus. A taxi from the airport to the hotel, and back again, should only cost you 70 riais at most each way, which was around £12/$14/€15. Would defo recommend this hotel. Thank you again :-)
Hotel OK is a little bit better than the business hotel opposite. The rooms are bigger and the air conditioning was good.
However, the service wasn't always good. It varied a lot. Sometimes room service picked up, sometimes there was someone behind the lobby bar.
I think the hotel is understaffed service wise.
Overall, a decent stay. But, would probably stay somewhere a bit more expensive next time.
Para um hotel que é relativamente novo, deveria ter algumas comodidades. O sinal de W-Fi praticamente inexiste e se você quiser compensar isso assistindo a TV, os canais têm péssima qualidade de sinal, nem parece TV a cabo. Entendo que se o quarto tem um micro-ondas e uma pia, deveria ter talheres e prato.
Hotel near Zona Oeste do Rio de Janeiro,Rio de Janeiro
GGuest User2024.12.26
A beautiful hotel, very well maintained and decorated.
The service from all the staff was very good, everyone was very friendly and made you feel really taken care of. I would definitely go back for that reason.
On the other hand, the pool is on the roof top, it is relatively small and simple.
The sauna is mixed and a bit tight.
Great
43 reviews
9.3/10
Price from
MXN$1,421
per night
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8.5/10
Very Good
IIza M.RainbowI’d describe this hotel as utilitarian. No decor or warmth at all. The common areas are spacious and quite bare.Table and chairs at the restaurant are plain brown wood, The lobby is sparsely furnished with some worn , drab and very uncomfortable seats. Bathrooms are the same. Just the very bare essentials, not even a box of tissue paper ( and thin toilet paper) We travelled long hours, arrived at 22:00 looking forward to a good shower …not to be. We were up for a bad start. There was just a trickle of water not enough to bathe or properly brush teeth either. That could have been a whole area problem as we were told that water pressure can sometimes drop in some areas of the city. We changed rooms , water pressure wasn’t much better the next day either, the water flow improved just a little and remained as such the whole week. We had paid for 5 nights and ended up staying as the city was packed that week . To go looking for another hotel during the G20 summit which Rio was hosting that week of November 2024 would not be an easy task.
On the positive side, staff was pleasant and accommodating, bed was comfortable and from our perspective, the breakfast buffet was the best feature of this hotel offering abundant variety of food to meet all tastes- cereal, fruits and cheeses, cold cuts, several hot savory breakfast dishes - incl. some Brazilian regional dishes as well, a huge selection of breads, cakes, good coffee, and more. Very satisfying. Including breakfast in the booking is highly recommended.
The good fare offered at the hotel at lunch and dinner not good at all. However, there are also three of four restaurants lined up on a small stretch within 5 min walking distance of the hotel- one of them is a very good authentic European Portuguese cuisine and wine. Aprox. US$ 52 for a meal for two. On the same cluster of shops there is a well established Brazilian cuisine restaurant with a good menu where one can eat well for anything between US$ 12 to US$ 15 and a steak house similar to the Australian Outback steak house.
There are also other eateries snd convenience shops, a pharmacy on the same stretch ( 5 min walk ffrom the hotel) including a 24 hr laundromat where one can expect to wash and dry a load for about
US$ 7.
As for location, this hotel is not close to the most well known districts of Rio - places like Copacabana, Ipanema , Leblon - but Barra da Tijuca is a special area in itself and arguably has the best beach in town. The hotel is just a 10 - 15 min taxi ride to Barra Shopping- the largest and best shopping mall in the whole state of Rio de Janeiro where one can find anything, including restaurants (recommend trying Jappa all you can eat Japanese food spread for US$ 26 as in Nov 2024).
On the whole , when compared with the fashionable and pricey districts of Copacabana , Ipanema Leblon this hotel is good value for money . I’d stay there again if they fixed the shower situation b’cause this feature matters for me.
Hotel near Zona Oeste do Rio de Janeiro, Rio de Janeiro
Price per night from:MXN$867
8.7/10
Very Good
RRenatoEXCELENTE HOTEL E UM QUARTO GRANDE E BEM EQUIPADO, A UNICA RECLAMAÇAO A FAZER E DAS TOALHAS QUE SAO PEQUENAS E FINAS, PRECISAM MELHORAR ESSE ENXOVAL.
BBanruochuanThis is an extremely impressive hotel i have ever experienced.
The most impressive aspect is the service and Diego is a legend! Everything you need can be solved and managed by Diego super, professionally, systematically, precisely, prompt and warmly, just like magic and miracle.
if I could score higher, I would have given triple so high as full score for Diego's service!
I am really really glad to recall the days in this hotel!!!
CCostaNelsonVery friendly staff, nice hotel. I booked a suite for one night, the room was clean although it could use some refurbishing. One window didn't lock, so the noise from the street was constant. Located in a street with some stores, but not an area where you feel safe walking around. No toiletries included apart from s soap and shower gel/shampoo. Coffee machine in the bedroom with 2 coffee pods. I couldn't see a menu anywhere, assumed these were complimentary, as in most hotels where you rent a suite. I was surprised to be charged 1.5 USD per capsule on checkout, and that there was a QR code informing me of this in the room. I couldn't find it anywhere though.
All in all, great staff, but there is definitely a much better price to service/location ratio than this hotel in Rio
GGuest UserThe location of the hotel is very good, right near the sea. The sea is just across the road. There is an outdoor swimming pool on the roof. You can see the whole beach and Monte Cristo in the distance. The breakfast is also very rich and the service attitude is also very good. I will continue to book here next time.
Hotel near Zona Sul do Rio de Janeiro, Rio de Janeiro
Price per night from:MXN$2,484
8.2/10
Very Good
GGuest UserThe hotel has a nice location on the beach, but the property could do with some updates.
The first room I went into had a funny smell, so I reported it to reception. The male receptionist looked at me, and as if he doubted my word
After I insisted, he assigned me a new room, but it was left to me to move my luggage. . No support was offered and I couldn’t be bothered to ask.
I did ask if there would be any complimentary water put in the room. He said he would get housekeeping to put some water, but I’m still waiting two days later. 
Power outlets in the room are limited and not designed for modern travel. No USB points.
The TV is old and not smart or Internet connected. There are no cable channels so nearly all of the channels are local language apart from one CNN news channel in English..
The hotel is quite noisy and dogs. The walls are thin and guests scrape furniture across the marble floors. This is relatively easy to remedy if the hotel cared.
The rooftop pool was disappointing as it’s quite small and normally full of kids.
The restaurant is closed after breakfast. There is a bar, but it’s never open..
The biggest problem I had was the Internet. It did not work properly in my room and kept cutting out every few minutes. I had to stand in the corridor or come down to the lobby in order to get any decent coverage. I complained to the staff, but they did nothing and just told me it works.. This was extremely frustrating and I certainly wouldn’t come back to this hotel again.
GGuest UserThe room is large, with a large balcony that overlooks the beach. The decoration is relatively old. Breakfast is a variety of breads and pastries, too sweet, and the grilled sausages are too salty. There is a private beach and swimming pool with a nice view. It is near a wealthy area with good security and many people outside at night.
Hotel near Zona Oeste do Rio de Janeiro, Recreio dos Bandeirantes
Price per night from:MXN$1,382
8.9/10
Very Good
EEstadia em famíliaPoints for improvement: The hotel has an inadequate pool location, with the view blocked by a film. The pool was very dirty, with dirt and cloudy water. There was no control whatsoever. The air conditioning had a broken blade and was held in place by a bag of sugar. The bathroom was not very clean. The TV was not connected to the Wi-Fi.
Positive points: The room was very quiet, the bed was comfortable, the service was very good, the location is good despite being far from the beach, and the breakfast, although it had many gluten-free options, had several savory dishes.
Hotel near Zona Oeste do Rio de Janeiro, Rio de Janeiro
Price per night from:MXN$1,113
8.5/10
Very Good
GGuest UserMy first room had the worst stains on the chair and sofa. No way should this room been allowed for check in. I booked a queen bed apartment and was moved to a. Double bed room with a view as trade. I was tired and could not be bothered to argue.
There was an apology by the checkin staff.
The breakfast is average (I came from Salvador where breakfast was amazing).
Housekeeping and services were good - all the ladies were nice and pleasant.
The bed had one pillow and the sheets had holes. There was no spare blanket in the room and the duvet provided was not the best so it got cold on a few nights and was too hot on others.
Shower facilities were good but no skin lotion in the room which was fine as I had my own.
No free water in the room only the minibar too - had to go to ibis hotel next door at like 2am to buy stuff there …both hotels are linked
Generally the stay was mediocre and the area does not have anything to do. It is ok and central for Uber which was a bonus.
Would I stay there again - hardly likely
Would I challenge that I am owed money as the room I paid for is not what I was given - may do …if I have the energy
Hopefully Novotel would reach out to me before that happens
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