Overall, it was quite decent. The location is convenient, being close to Gatwick Airport with numerous direct bus services. A unique point to note is that you need to tap your card both when boarding and alighting the bus, which is quite uncommon in the UK. The room was on the smaller side, but this was as anticipated. However, it was spotlessly clean, and the soundproofing was decent. It's ideal for those needing to stay near the airport before an early flight. The English breakfast was fairly standard.
Comfortable Stay but Disappointed by Lost Property Experience
I stayed at the Hilton London Gatwick Airport for its unbeatable location and convenience, and in terms of comfort, it didn’t disappoint. The check-in process was quick, the room was clean and well-equipped, and the bed was comfortable enough for a good night’s rest before an early flight. The hotel is perfectly connected to the South Terminal, which makes travel stress-free.
However, my overall experience was overshadowed by a disappointing incident. I lost my rings during my stay and, despite reporting it promptly, I have yet to receive any update or resolution from the hotel. Communication has been lacking, and it’s disheartening to feel this matter hasn’t been handled with the urgency or care one would expect from a Hilton property.
While the hotel offers convenience and comfort, my trust has been shaken by the lack of follow-up on a matter so important to me. I truly hope the management addresses this issue promptly, both for my sake and to ensure other guests don’t face the same experience.
Nice hotel with good large room with all facilities, staff all friendly and helpful,splendid breakfast but dinner menu a little uninspired. Spa area looked good but did not use.
Okay location from airport. There is a shuttle bus that runs to both terminals for £5 pp.
The location of the hotel is amongst residential homes and the rooms are not sound proofed enough. It was very noisy. Bring earplugs.
Room is spotless. Amenities are great. Coffee. Tea. Biscuits. Toiletries in room and on request. Perfect for one night stay before or after a visit to Gatwick Airport.
Was impressed with the look, cleanliness, and staff at Raddison Red. Loved the free WiFi always a bonus. A good menu food wise even though I didn’t partake in any food this time round.
My only problem was that my shower tap squirted out from all angles! Shower was still good but may have been better. Funky phones in the room and adequate info throughout
I stayed here only for one night while waiting for my flight next morning.
Things I liked:
-The hotel was pretty comfortable
-Very friendly and welcoming staff
-Very close to the airport which made it super convenient.
-The room felt very comfortable
-Better price than other hotels in the area
Things I didn't like:
-The hotel feels a little old.
-Doesn't offer anything outstanding other than barely common necesites.
-The telephone had no cable, so I couldn't call reception.
-The water heater kettle was a little dirty and rusty.
A really lovely hotel and country club which is tucked away in the beautiful countryside of West Sussex. The driveway is a wonderful welcome with all the purple rhododendrons in bloom. The decor of the entire hotel was contemporary mixed with tradition - loved it.
We had amazing service which made us feel very welcome. We stayed in a family room within the hotel with an amazing view of the golf course (9th tee) - it was perfect; beautiful interior, comfortable bed and pillows, fluffy towels, great balcony, tea/coffee and biscuits and lovely toiletries. It had a lovely country cosy feel to the room and the entirety of the hotel.
The service in the restaurant was brilliant and super friendly and the breakfast was superb - the perfect amount of choices. The view from restaurant was brilliant, the first tee!
We used the health club in particular the pool, sauna and jacuzzi. The changing rooms and showers were clean and spacious. The staff were very friendly and helpful as was the family cat 😊. The only slight down side was the swimming pool closed at 5:30pm for children.
The golf pros in the golf shop were super friendly and made us feel welcome.
We were pleasantly surprised how lovely this hotel was after booking very last minute, it was very reasonable and we would definitely stay again and recommend to friends and family.
Highly recommended, thank you very much.
Loved my stay at the hotel. Lovely room. Convenient parking. Good gym. Unfortunately the pool was out of use so worth checking before going if that’s important to you. Location is great where so many nice places in walking distance
This hotel is a real gem very clean spacious and welcoming on entry bedroom was very spacious and clean lovely big bathroom too
The swimming pool and jacuzzi was perfect and very clean too.
Breakfast had a good selection. And I would fully recommend staying here if I’m the area as for the rate it was compared to other hotels near gatwick airport it really was a real find and I’d certainly stay here again
Plenty of car parking which is free so that adds no extra cost overnight
This is a real find and perfect for anyone that needs access to gatwick airport at lower costs than hotels near the airport.
The hotel service is very good. It is very close to the airport. If you need any assistance, you can get it quickly. There is a fixed shuttle bus which costs about 4 pounds per person. Although there are sidewalks, it is still a little dangerous to walk there. The overall accommodation experience Very good, there is a fast food restaurant next to it!
Very Good
54 reviews
8.8/10
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GGuest UserI was dreading staying at the Europa Hotel Gatwick, given its budget status, but I was pleasantly surprised when I arrived. The hotel looks much better in person than it does in the pictures online, which was a nice surprise. As for the sleep, you really do get what you pay for — it wasn't the most luxurious, but for a budget option, it was decent enough. Overall, it exceeded my expectations for the price, and I would recommend it to anyone looking for a simple,
AAnonymous UserOverall, it was quite decent. The location is convenient, being close to Gatwick Airport with numerous direct bus services. A unique point to note is that you need to tap your card both when boarding and alighting the bus, which is quite uncommon in the UK. The room was on the smaller side, but this was as anticipated. However, it was spotlessly clean, and the soundproofing was decent. It's ideal for those needing to stay near the airport before an early flight. The English breakfast was fairly standard.
HHeidi ButterfillA really lovely hotel and country club which is tucked away in the beautiful countryside of West Sussex. The driveway is a wonderful welcome with all the purple rhododendrons in bloom. The decor of the entire hotel was contemporary mixed with tradition - loved it.
We had amazing service which made us feel very welcome. We stayed in a family room within the hotel with an amazing view of the golf course (9th tee) - it was perfect; beautiful interior, comfortable bed and pillows, fluffy towels, great balcony, tea/coffee and biscuits and lovely toiletries. It had a lovely country cosy feel to the room and the entirety of the hotel.
The service in the restaurant was brilliant and super friendly and the breakfast was superb - the perfect amount of choices. The view from restaurant was brilliant, the first tee!
We used the health club in particular the pool, sauna and jacuzzi. The changing rooms and showers were clean and spacious. The staff were very friendly and helpful as was the family cat 😊. The only slight down side was the swimming pool closed at 5:30pm for children.
The golf pros in the golf shop were super friendly and made us feel welcome.
We were pleasantly surprised how lovely this hotel was after booking very last minute, it was very reasonable and we would definitely stay again and recommend to friends and family.
Highly recommended, thank you very much.
HHH WangThe hotel service is very good. It is very close to the airport. If you need any assistance, you can get it quickly. There is a fixed shuttle bus which costs about 4 pounds per person. Although there are sidewalks, it is still a little dangerous to walk there. The overall accommodation experience Very good, there is a fast food restaurant next to it!
SSal JobeComfortable Stay but Disappointed by Lost Property Experience
I stayed at the Hilton London Gatwick Airport for its unbeatable location and convenience, and in terms of comfort, it didn’t disappoint. The check-in process was quick, the room was clean and well-equipped, and the bed was comfortable enough for a good night’s rest before an early flight. The hotel is perfectly connected to the South Terminal, which makes travel stress-free.
However, my overall experience was overshadowed by a disappointing incident. I lost my rings during my stay and, despite reporting it promptly, I have yet to receive any update or resolution from the hotel. Communication has been lacking, and it’s disheartening to feel this matter hasn’t been handled with the urgency or care one would expect from a Hilton property.
While the hotel offers convenience and comfort, my trust has been shaken by the lack of follow-up on a matter so important to me. I truly hope the management addresses this issue promptly, both for my sake and to ensure other guests don’t face the same experience.
GGuest UserNice hotel with good large room with all facilities, staff all friendly and helpful,splendid breakfast but dinner menu a little uninspired. Spa area looked good but did not use.
AarielatreyuOkay location from airport. There is a shuttle bus that runs to both terminals for £5 pp.
The location of the hotel is amongst residential homes and the rooms are not sound proofed enough. It was very noisy. Bring earplugs.
Room is spotless. Amenities are great. Coffee. Tea. Biscuits. Toiletries in room and on request. Perfect for one night stay before or after a visit to Gatwick Airport.
GGuest UserWas impressed with the look, cleanliness, and staff at Raddison Red. Loved the free WiFi always a bonus. A good menu food wise even though I didn’t partake in any food this time round.
My only problem was that my shower tap squirted out from all angles! Shower was still good but may have been better. Funky phones in the room and adequate info throughout
GGuest UserThis hotel is a real gem very clean spacious and welcoming on entry bedroom was very spacious and clean lovely big bathroom too
The swimming pool and jacuzzi was perfect and very clean too.
Breakfast had a good selection. And I would fully recommend staying here if I’m the area as for the rate it was compared to other hotels near gatwick airport it really was a real find and I’d certainly stay here again
Plenty of car parking which is free so that adds no extra cost overnight
This is a real find and perfect for anyone that needs access to gatwick airport at lower costs than hotels near the airport.
AAnonymous UserI stayed here only for one night while waiting for my flight next morning.
Things I liked:
-The hotel was pretty comfortable
-Very friendly and welcoming staff
-Very close to the airport which made it super convenient.
-The room felt very comfortable
-Better price than other hotels in the area
Things I didn't like:
-The hotel feels a little old.
-Doesn't offer anything outstanding other than barely common necesites.
-The telephone had no cable, so I couldn't call reception.
-The water heater kettle was a little dirty and rusty.
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