Latest Reviews for La Massana Hotels

Hotel Princesa Parc
4.2/541 Reviews
Good staff, but, 4 star accommodation and a 3 star experience. I first came to this hotel in 2012. Since then the hotel has started allowing people with a lower caliber and younger people stay here, people who lack self awareness and manners. Noise.... Loud talking, shouting from drunk guests late at night, for example 12am Sunday night. Rooms poorly soundproofed at door threshold, easy to fix. Upon arrival, No statement is given to guests regarding when quiet times are (e.g. 11pm to 6am). Spa rules state ”no shouting”, a spa experience is supposed to be calm and relaxing. Instead we shared the spa with 4 loud testosterone filled males in their 20s who were excited like they were at a water park, shouting, running, jumping and giggling like teenagers. A bus load of people arrived and completely blocked the reception, with 1 hotel entrance door not working. Staff doing well, but overun and needed more staff. Jacuzzi (15 euro per hour) in a state of disrepair, cut foot on a loose piece of sharp stainless steel. Waiting to hear about that one. Nice friendly staff and nice room, but focus of hotel is making maximum profit, at the expense of guests. Not recommended for couples anymore in my opinion, more of a family or school trip hotel. Massage 150euro for 2 people, 50 minutes. Massage was too weak and a waste of time and money. In a Massage they will usually ask you if the pressure is too soft or too hard, about 5 minutes in. Not the case here. There is a private proffesional massage business 5 mins down the road if you can book a week or two in advance (1 employee). Good rooms, good staff, good location. Poor spa condition, clientel and parking. Park for free in arinsal centre. The hotel would like you to pay at least 12 euros per day, even if you have already paid £165 for a night...
Hotel Màgic Ski
4.2/546 Reviews
What a brilliant hotel! When we first arrived I was worried as we went down for dinner and I found a hair in my soup and my friend found plastic in her dessert so not a good start, but after that hiccup it all was fine. The following morning our key card stopped working. A member of staff came up and had to dismantle the device on the door. The card still didn't work after this, so the staff moved us to a suite on the top floor :) we were very happy with the outcome, the suite was lovely! The food was delicious with plenty of choice everyday. Having half board really helped as we were out allday skiing. We'd set ourself up in the morning then put on comfy clothes on for the evening meal which was from 7pm. What I loved about this hotel was how close the gondola was to take you to the slopes. We took the lift down to the basement, walk up some stairs and it was right there, this was very helpful. The hotel had a spa as well, we went in one night and it 10 euros each. It had everything you needed to relax, I especially loved the jacuzzi We really enjoyed staying at this hotel and would come back here again
Font Andorra Hostel
4.4/538 Reviews
Amazing location for the slopes - there is direct access to the gondola from the hotel and lockers to store your ski gear. Very helpful and friendly staff. Good bar/restaurant attached. Nice, clean kitchen in the basement and a chill out area on the top floor. We were a family of 4 and stayed in a quad room with a private bathroom. We liked the room - it had good soundproofing so no disturbance at night, comfy beds and lovely hot showers. Would definitely recommend and definitely stay again.
NH Collection Palome Andorra
4.2/566 Reviews
I really liked the hotel. Friendly and pleasant staff. Very nice and clean. We were pleased with our stay. The hotel is not in the center, but this is not a minus, since the funicular is within walking distance. Those looking for shopping will need to go to the center by car or bus. The bus routes are very convenient and getting there is not a problem.
Abba Xalet Suites Hotel
4.2/563 Reviews
I know that a review has to be balanced, and therefore it is probably best to start with the positives. The hotel location is spectacular, the swimming pool is decent and the grounds are well kept. Upon arrival, the reception staff were friendly and helpful. After that, there are huge problems with the hotel. The room is tired looking, with a slight musty smell and decor in need of an upgrade. The bed is an old wooden number that has seen better days and creaks like a pirates galleon. The room is boiling hot, with no functional air control. It has, thus far, been one of the worst nights sleep of my life. However, the main thing to avoid is the restaurant. For dinner, the kitchen serves a grand total of 5 dishes - 3 starters and 2 mains (pork and salmon - vegans should count themselves lucky not to be catered for). For starter, I had a ‘focaccia’ that was essentially a thick, tasteless doorstop bread of the type my bad grammar school used to serve to keep us sedated. This was covered in a layer of greasy cheese-adjacent substance and what could generously be described as ‘ham’. My wife had a goats (‘gods’ according to the menu, though what kind of benevolent deity would have inflicted this meal upon His children remains to be seen) cheese parcel. The parcel was about as well received as an Amazon Prime delivery that has been booted over next door’s fence. Onto the main, and the ‘pork’ was fatty and undercooked, served with a few slices of poorly fried potato that seemed to subliminally scream the word ‘sorry’. My wife’s salmon was an insult to a fishes’ memory - slimy and unappealing, tossed carelessly on some tired lettuce and a few beetroot cubes. The price of €25 per person may have been reasonable if that was the amount we were being paid to eat it. The most ridiculous part of the evening though was the service. About 10 waiters hovered around the dining room, a number that seems high until you realise that a separate team member performs each task. Drinks and bread was one waitress. Ordering food was a waiter. Delivery of the starter was another waiter. Another waitress collected the plates. Another brought the cutlery for the main. Another brought the main. Another dressed in a full bomb disposal suit delivered the bill. After a while it becomes obvious that it is a strategy to diminish responsibility through collectivisation - it’s like a philosophical conundrum- if a crap meal is served but no one actually served it, did it really happen? Unfortunately for us, the answer is yes, and I still have ten hours trying to sleep in this unbearable inferno. On this occasion, rather than ‘gods’ cheese, I suspect that both the meal and the room have been designed by the other guy…
Aparthotel AnyosPark Mountain & Wellness Resort
4/542 Reviews
Views were amazing, the room was old cabin vibes decor which I’m a fan of. A swimming pool, sauna, steam room and hot tub are included with the stay. There is a outdoor pool and bar also but that wasn’t open during my stay. Downside, the reception is on the opposite side of the hotel to our room. 2 elevators and quite the walk to get to the reception. The pool receptionist seems to disappear a lot meaning you cannot exit as you have to trade your room key to get towels. If you’re not driving, expect to taxi everywhere as the hotel is just out of the city.
Yomo Patagonia
4.3/571 Reviews
Firstly top tips we wish we knew: 1. The mystery free white bus of Arinsal. Doesn’t pick anyone up. Never ever wait for it. It’s Andorra’s biggest Mystery 2. Therefore bring cash and get the yellow bus into pal if your going there. 3. Arcalis is the place to go, Arinsal and Pal are good (Pal in particular has some nice runs) but Arcalis has a green run that took me 20 mins and was brilliant for a beginner/intermediate like me We arrived on Sunday about 5ish and checked in, room not huge 309 but pretty good, nice little kitchen area and a fridge. Beds a bit on the hard side for us but it’s personal preference. Food was brilliant in 20 years of buffet type foods this is right up there. Fresh tasty, chefs coming out often is a good sign. Pork ribs were a particular highlight, no sauce is a good sign. Little point if you have an allergy/intolerance check before eating. I’m lactose free and could see cream on food that said it didn’t. Chefs kindly made me some without cream which was nice. No lockers for ski gear but did have locks you slide in but there wasn’t enough so had to take skis into room each time which was a little annoying. All in all bar a couple of parts it’s 5 stars, I would stay there again particularly because of the food. Big thanks to Paul and the Copper couple for the chats and help during our holiday.
Hotel Princesa Parc Excellence
4.1/556 Reviews
We stayed at an alternative hotel but were told by locals of the day passes available for Princesa Parc spa. We visited after a day of skiing and paid £18pp for the spa. This didn’t have a time limit but we went in the early evening and it shut at 9pm. The spa facilities were perfect, multiple steam rooms, two saunas, a pool with jets and bubbles and an extra hot pool (I loved). Also an ice pool bit to walk through (shallow) and an ice bucket. Towels included in price. We didn’t get any treatments but looked at the menu for this, varied in price.
Hotel Màgic la Massana
4.2/563 Reviews
Spent a fabulous week at this hotel with family and friends in March 2024. Really easy check in from friendly helpful staff. We had 5 rooms, 2 were very large, the other 3 were smaller but quite adequate. All rooms comfortable and daily cleaning was superb. We had half board, very extensive breakfast, lots of choice of great food. Evening meals were equally good, tasty and filling. We had a vegan as part of our party, I emailed the hotel prior to let them know. What a response, vegan yoghurt and cheese at breakfast and a freshly prepared vegan meal every evening. Many thanks to the chef for being so accommodating, with such fabulous food. Best vegan meals our son has had EVER! Evenings were spent in the bar, sometimes a little noisy with all the table soccer, pool and computer games but a good a**osphere. Good prices for drinks and very friendly bar staff. Very short walk to the Gondola ski lift, after collecting gear from the hotel ski storage area at the hotel. Only negative point was the lift in the mornings when you are on the 5th floor, but to be expected and definitely not a major problem, patience helps. We still made the early lifts! Would definitely recommend this hotel and will book again if skiing in Pal Arinsal. Thanks you to all the staff for a wonderful stay.
Hotel AnyosPark Mountain & Wellness Resort
4/552 Reviews
The hotel has a spa and bar in another building ... to go to the spa you have to go wet by the street ... Food and good service

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Property Information for Tourists

Total Properties21
Number of Reviews631
Average Price (Weekdays)PHP 9,650
Average Price (Weekends)PHP 14,433