Hotel near Bai Chay,Ha Long100% of visitors choose this area
LLimTL2025.10.04
This hotel is very new, modern and clean. The room is very spacious and comes with a balcony with an amazing view of the bay. The atmosphere at the roof top bar on the 25th floor is amazing.
The staff are polite and friendly. Jenny, in particular, is proactive and attentive. She saw us discussing at the lobby and came over to offer help and advice. She booked us a cab and gave instruction to the driver since we can't speak Vietnamese. She even asked us to WhatsApp her if we need any further assistance when we're touring outside.
I highly recommend this hotel to anyone coming to Halong
The room is very new, the view is very good, the triple room is just right for us. The bedding is comfortable, and the most important thing is that the dishes provided are delicious, especially the brunch and dinner buffet, which are much better than the buffet provided by many five-star hotels in China.
The only bad experience was that there were many people who boarded the island and went to the beach after the rainstorm that day, and still didn’t tell us to pull us to the pier and waited for a long time.
The crews on board are fantastic, friendly and caring. The cruise is new and cozy. Food are nicely prepared and sumptuous. According to the crew manager Bruce, we have to board a smaller boat for 45mins to head to the cruise due to their territories issue. However, it does not affect our trip experience at all.
The events arranged such as kayaking, squid fishing and bright cave are interesting and less crowded, my family had a great time during the trip.
Hotel near Bai Chay,Ha Long100% of visitors choose this area
GGuest User2024.12.29
We stayed for 3 nights and really loved this place. Staff members were extremely kind and helpful. Food was great in both the breakfast hall and the Italian restaurant. However, there are a few things we want to point out. First of all, the indoor swimming pool water was really filthy. That really needs to be improved. Furthermore, the sauna and steam room area was not properly attended to. Towels were piled and hair was everywhere on the floor in sauna area. The Jacuzzi water was not hot enough. Also the steam room and dry sauna were not hot enough. In addtion, the balcony in our room was terribly dirty. We tried to clean it ourselves but gave up because it was not possible to clean them with just tissue paper. Staff did however send someone to wash the balcony table, chairs, floors and rails and we are grateful for that. Despite some drawbacks, we really enjoyed out stay. Overall this is a really lovely hotel and as already stated, the staff are wonderful.
Hotel near Bai Chay,Ha Long100% of visitors choose this area
AAbdullah2025.07.10
The stay was wonderful, the place is clean and the location is close to services. I thank duty manager Trang here for the good reception and treatment.
The service was very good. The response to the additional shuttle bus arranged from Hanoi to Halong Bay was very fast. The bus went to the wrong hotel first that day, but someone could follow up within ten minutes. I was very pleased with the cleanliness of the boat. The dining also surprised me. I recommend this cruise accommodation.
We had a wonderful trip with Capella Cruise from start to finish! Organised pick up and drop off from our hotel in old quarter via email before arriving (easy process) and drivers were great! Got to the port and got welcome drinks, then our cruise manager (Tom ”cruise” manager) gave us our keys and explained everything we needed to know for our stay plus our itinerary for the day on the tender boat as we made our way to the cruise! He was a wonderful manager the whole trip! our room was beautiful with ”corner” views of the bay and our own terrace balcony! we only stayed for one night and we think that's enough - we had buffet lunch after we arrived, and then it was time for water activities (pool, water slide, or kayaking), after relaxing abit it was time to enjoy the sunset with happy hour! the views from the top deck were amazing! we went to the spring roll cooking class before dinner and it was lots of fun! dinner time was set dinner - this was perhaps the only thing we thought could be different - dinner was western style, would have been better if it was Vietnamese cuisine! after dinner there were a number of activities you can do - we tried squid fishing (gave up quickly haha) then a group of us that all just met at the pool went to play poker - that was a lot of fun with the crew ******! next morning was an early start to visit the darken caves, sad we didn't get to see the monkeys, after that it was time for buffet lunch before going back to the port! all the crew were so nice and helpful, we really enjoyed our stay at the cruise! We would recommend just one night stay, second day would have been abit boring with repetitive things to do/eat!
Мы побывали в бухте Халонг совместно с компанией AMANDA LUXURY CRUSE .Это были самые незабываемые дни! Сразу заметна работа профессионалов. Особо хочется выделить менеджера Lee. Всегда готов помочь решить любой вопрос,а какие он готовит роллы на мастер классах! Отличная, слаженнна работа команды теплохода и отдельный респект работникам ресторана и Шеф повару . Такого разнообразия и крутой подачи блюд не часто встречаешь. 5 блюд на ужин- это великолепно! У нас была каюта повышенной комфортности с панорамными окнами, личным балконов, джакузи .Проживание в этом каюте не передать словами, нужно лично ощутить всю прелесть 👍. Красота и могущество Халонга, прекрасная, комфортабельная каюта, разнообразная программа тура на 3 дня - все это оставило радость, восторг, умиление от этого волшебного круиза! Рекомендуем на все 200%! Тур на 3 дня с AMANDA LUXURY CRUSE нельзя пропустить!
A lovely experience spent on the Hera cruise. Food was fantastic. Entertainment and activities were done very well and enjoyed by all. The staff were very welcoming and helpful.
Highly recommended to all.
Nice luxury cruise we stayed for one night. They provided indian vegeterian food (we requested it during time of booking), It was nice. View in Halong bay was mesmerizing, Kayaking was awesome experience for us. Price of drinks inside the cruises were reasonable and they serve buy one get one in happy hour. I will definitely come back again to stay here if I get this opportunity.
Great
31 reviews
9.3/10
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THB 7,721
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RRoyalcityA fantastic hotel nestled in the mountains. Of all the hotels I've stayed in, this one truly stands out as unique and memorable.
Its secluded mountain location meant there was nothing else nearby, but it was a welcome escape from the hustle and bustle of daily life.
The rooms, constructed from wood and metal, were particularly striking. While their dimness made them feel a little eerie at times, I really appreciated its nature-friendly concept and the overall 'healing stay' vibe.
The only major hiccup was a sudden power outage, which was genuinely quite frightening.
And the food was great too!
CChin Chun HsiaoI participated in this three-day, two-night trip alone with my two children. Before the trip, the online service staff informed me that it was suitable for children and assured me that I could enjoy the journey.
The communication and transfers from Hanoi to the cruise ship were excellent! We arrived in Hanoi at 07:00, but were exhausted and rested in a cafe. Even though we changed our pick-up location on the same day, the luxurious shuttle bus still safely transported us to the pier.
During the trip, I am very grateful to all the staff on the Le Journey Luxury Cruise, especially Mark, who took care of us for three days and two nights, and Owen, who took us to Viet Hai Village on the second day. They were thoughtful and provided us with a sense of adventure while ensuring our complete safety. I loved the Lan Ha Bay itinerary, including cycling through the fields, experiencing the amazing fish foot massage, kayaking freely in Lan Ha Bay to explore caves, and walking on the fine sand of the mysterious white beach. Thank you!
The cruise room was spacious, comfortable, and fragrant! We could fully immerse ourselves in the beautiful scenery of Ha Long Bay and Lan Ha Bay. The sailing was comfortable, and I loved the cruise route selection, which allowed us to get closer to the beautiful scenery and escape the hustle and bustle.
The food on the cruise was also excellent! Whether it was the buffet at lunch, the set menu at dinner, or the set menu at Viet Hai Village, everything was delightful and full of surprises!
I highly recommend the Le Journey Luxury Cruise three-day, two-night itinerary for families with children. The activities, such as cycling in Viet Hai Village and the fish massage, made it an unforgettable adventure for the kids!
GGuest UserWe had a wonderful trip with Capella Cruise from start to finish! Organised pick up and drop off from our hotel in old quarter via email before arriving (easy process) and drivers were great! Got to the port and got welcome drinks, then our cruise manager (Tom ”cruise” manager) gave us our keys and explained everything we needed to know for our stay plus our itinerary for the day on the tender boat as we made our way to the cruise! He was a wonderful manager the whole trip! our room was beautiful with ”corner” views of the bay and our own terrace balcony! we only stayed for one night and we think that's enough - we had buffet lunch after we arrived, and then it was time for water activities (pool, water slide, or kayaking), after relaxing abit it was time to enjoy the sunset with happy hour! the views from the top deck were amazing! we went to the spring roll cooking class before dinner and it was lots of fun! dinner time was set dinner - this was perhaps the only thing we thought could be different - dinner was western style, would have been better if it was Vietnamese cuisine! after dinner there were a number of activities you can do - we tried squid fishing (gave up quickly haha) then a group of us that all just met at the pool went to play poker - that was a lot of fun with the crew ******! next morning was an early start to visit the darken caves, sad we didn't get to see the monkeys, after that it was time for buffet lunch before going back to the port! all the crew were so nice and helpful, we really enjoyed our stay at the cruise! We would recommend just one night stay, second day would have been abit boring with repetitive things to do/eat!
GGuest UserRoom is superb clean. Facilities are good. Location wise is far from tuan chau harbour & Bay chai harbour. Do not trust the transport that arrange by hotel's lady! Is not even taxi nor hotel's car, is a personal car who trying to charge high price. (1) We requested hotel to pick us up at 14km away from. Pre-comunicate via WhatsApp is 200k vnd, and when we arrived hotel, the guy intend to charge us 250k vnd but lastly we show him supporting proof & called hotel then only allowed 200vnd. (1) we also ask the hotel lady to book taxi from hotel to 6.1km away for where our bus pick us. Same guy again, with same trick. We ask the lady how much will be the cost , she ask us not to worry as is meter will 1km 12k vnd. Then we insist and the price range then she mentioned range 100k-150k. When end of the trip. We are asking to pay for 150k vnd without using meter. Conclusion, very nice & clean hotel but do not ask hotel reception for taxi. Or if want, insist them to book a proper taxi for u with pre-agree price. Not personal type car.
LLimTLThis hotel is very new, modern and clean. The room is very spacious and comes with a balcony with an amazing view of the bay. The atmosphere at the roof top bar on the 25th floor is amazing.
The staff are polite and friendly. Jenny, in particular, is proactive and attentive. She saw us discussing at the lobby and came over to offer help and advice. She booked us a cab and gave instruction to the driver since we can't speak Vietnamese. She even asked us to WhatsApp her if we need any further assistance when we're touring outside.
I highly recommend this hotel to anyone coming to Halong
GGuest UserWe had a family vacation, 2 adults and 2 children. We stayed for 18 days, then moved to another hotel to our friends. There is something to compare with. The staff is very friendly and kind. All the guys are great, always ready to help (rent a motorbike or recommend an excursion). The food is wonderful (rice, noodles, bananas, watermelons, buns, toast, eggs, corn, salads). We were definitely never hungry. Very happy! Thank you 💙
은은빛겨울I came on a business trip, and it was so nice that it was a quiet villa rather than a complicated hotel.
If you book Royal Halong next time, I would definitely recommend the villa.
However, it was a little disappointing that I couldn't see out the window because it was on the first floor, and I couldn't easily open the window.
But everything else is satisfactory.
GGuest UserWe stayed for 3 nights and really loved this place. Staff members were extremely kind and helpful. Food was great in both the breakfast hall and the Italian restaurant. However, there are a few things we want to point out. First of all, the indoor swimming pool water was really filthy. That really needs to be improved. Furthermore, the sauna and steam room area was not properly attended to. Towels were piled and hair was everywhere on the floor in sauna area. The Jacuzzi water was not hot enough. Also the steam room and dry sauna were not hot enough. In addtion, the balcony in our room was terribly dirty. We tried to clean it ourselves but gave up because it was not possible to clean them with just tissue paper. Staff did however send someone to wash the balcony table, chairs, floors and rails and we are grateful for that. Despite some drawbacks, we really enjoyed out stay. Overall this is a really lovely hotel and as already stated, the staff are wonderful.
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