If you need to eat in the restaurant of this hotel be prepared for expensive and not good quality food . It was really disappointing. I arrived with 3 luggage, no one to help . If you are traveling with luggage think twice before stay in this hotel .
The environment is beautiful and the service is excellent. It's incredibly convenient for dining out and catching taxis, and parks, shopping malls, and other shopping areas are all within easy reach.
Facilities: The hotel is well-equipped. Just a heads-up that you'll need to bring your own towels, toothbrushes, and similar personal items.
The old hotel, dark room, carpet has a strange smell. Old furniture. A reasonable breakfast. I expected much more at the price. It's not a hotel I would stay again.
It has a convenient location, near the airport, although the transfer van missed me while I was waiting to board; this aspect of their service should be improved.other than that, it's a pretty good place for a short stay.
It was a good stay, the experience of hosting a castle is very legal, the building is 1950, so it has things that need maintenance, the Wi-Fi doesn't work, I made a reservation with a heating and 32 meters, but the room did not even have the size, Not a heating, but the attendants were well requested, with my requests, as I asked, to separate the beds, and they made it quickly, lighted the wooden and the sauna when I asked, it was a good stay.
The environmental facilities are more traditional and fairly clean. The service is not timely, and the front desk needs to be reminded many times before the required items will be delivered to the room. The geographical position is superior, convenient for shopping and business travel.
Hotel near Avenida Paulista,Sao Paulo100% of visitors choose this area
GGuest User2024.07.15
The hotel is very new, but after booking online, my colleagues and I were assigned to the elevators on different floors. You can hear the rumble when the elevator is running.
There was a sharp alarm sound for more than ten seconds at 12 o'clock in the morning, and again at 1 o'clock in the morning. I was so frightened that I couldn't sleep well. I reported it to the front desk the next day and asked for an investigation, but they didn't give me an explanation.
Foi em viagem de negócios, localização muito boa, no predio do hotel tem varios restaurantes, na frente tem um centro comercial, gostei.
Great
139 reviews
9.0/10
Price from
THB 2,699
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9.2/10
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SSernaA wonderful hotel, which especially pleased with the breakfasts. Including gluten-free options. The hotel has a SPA - a good massage was very useful after a long flight. On the ground floor there is a restaurant where you can have a delicious dinner. The hotel itself is a little tired, but definitely better than the neighboring Grand Mercury, and the price difference is not great.
GGuest UserThe environment is beautiful and the service is excellent. It's incredibly convenient for dining out and catching taxis, and parks, shopping malls, and other shopping areas are all within easy reach.
Facilities: The hotel is well-equipped. Just a heads-up that you'll need to bring your own towels, toothbrushes, and similar personal items.
WWellington DiegoI absolutely LOVED both the stay and the party at Onze.
I confess that I was a little apprehensive due to some not-so-nice comments about the accommodations, but everything was perfect.
The hotel decor is beautiful, we were very well looked after from the moment we arrived to the moment we left. The receptionists are very nice and attentive.
The room is magnificent, very cozy, spacious beds, a large bathroom and a hot shower with strong water to relax.
We spent New Year's Eve on the eleventh floor of the hotel itself: wonderful!!
My congratulations to all the staff, I will definitely be back and I HIGHLY RECOMMEND IT!
KKin YiI stayed at the Renaissance Sao Paulo Hotel for 4 nights. I stayed on the executive floor, so I could go to the 23rd floor every day to enjoy the city view of Sao Paulo. The room was very comfortable.
GGuest UserIt has a convenient location, near the airport, although the transfer van missed me while I was waiting to board; this aspect of their service should be improved.other than that, it's a pretty good place for a short stay.
JJose BrugosThe hotel is located in a sort of shopping center, very close to Morumbi Shopping.
The only drawback is the facade, which does not protect against the rain.
Clean, comfortable, and with attentive staff.
GGuest UserI have to give a big thumbs up to this hotel! I stayed in three hotels in Brazil: Fairmont, Grand Hyatt, and this one! This one is the most cost-effective! Breakfast included is 1200+, and the room is also very good! The toiletries are L'Occitane, and there are conversion plugs! ! ! The most important thing is that it is very close to Avinida Paulista, a 30-second walk, and Paulista Street is on the right when you go out! ! The shopping mall is 2 minutes away, and MASP Sao Paulo Museum of Art is only 5 minutes away! ! ! I strongly recommend staying here! It is much better than the Grand Hyatt which costs 2000 yuan! ! !
CChristopherA nice and well-appointed hotel with very friendly and helpful service, comfortable rooms, and a quite good breakfast. The spa was nice and offered a solid massage at a reasonable price. The location is better for business than the more trendy eating and shopping areas but there are still a good range of restaurants nearby. The former Four Seasons, the design shares an aesthetic with what was the Four Seasons Shanghai Pudong. I would happily stay again.
AAnonymous UserNice location, reception could have been more helpful when arranging early check in after a 12h flight. There obviously was a room available of a higher category for a couple $ extra but this was only suggested after 2h of waiting in the lobby (had also contacted in advance weeks prior). Also no room amenities available that you'd expect like toothbrushes, razors, shower caps etc.
GGuest UserGreat stay, very well located hotel, great service at reception and room cleaning service. Breakfast with many options and constantly replenished.
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