For the paid amount, the hotel was unexpected in terms of the rooms, overall the stay was okay it was a let down seeingthe reviews said that Leonardo Hotel was an amazing Hotel, the room was very average, the bathroom did not add onto our impressions that this was amazing, it looked and smelled old. Paint was chipping off the walls and even a small amount mold was growing in the corners, the shower was small and cramp, the curtain kept sticking to me and it was frankly unpleasant, it just lacked space and just gave off run down vibes, the room had very thin walls and could hear people talking, i say it was a little disapointing from what i was hoping for, the rest of the hotel was great but the rooms were completely different.
Excellent service, as always. Good gym facilities and pool. Changing rooms being refurbished but robes are provided instead. Beautiful room - I was upgraded to a suite on this particular stay. Great location, convenient to M3. I stay here regularly and it never disappoints. Also very good value for money.
Southampton is a city in England. It's by the sea and has a busy port. People visit its historic sites like the Tudor House and SeaCity Museum. The city has parks, shopping, and cultural events. Southampton is known for its maritime history and diverse attractions, making it a vibrant place to explore. The hotel is about 10 mins drive from the city centre and it offers free parking. Nice Xmas jumpers of staffs 😊
I like the availability of electric kettle as my husband always drink hot water. The room is clean and mattress is not too soft and comfortable sleeping bed is very nice🙏
Service at on reception was polite and helpful.
Room was OK. The lighting was terrible in the room, so much so it was difficult to read in parts of the room. The room was also noisy from the traffic on the busy road outside and the window which looked double glazed did not stop the constant hum of traffic.
The service at breakfast buffet was not good. The hot breakfast was supposed to consist of sausage, bacon,scrambled eggs, hash brown and baked beans. However when getting to the service area. all that was left was scrambled eggs and baked beans. Empty servers with no bacon, no sausages, no hash browns. No cups for the coffee or tea and no orange juice as it had run out. No clean knives. Customers kept telling the one person on service everything had run out. Lots of customers standing about waiting for clean cups/knives/food to fill empty servers. The person was unable to cope and brought out some paper cups for the coffee or tea.
This was a good hotel and we have stayed many times but this time., I cannot say we were so happy with the room or service.
the hotel’s location is exceptionally convenient, situated close to major transportation routes, making it easy to travel by public transport or car. The area around the hotel is bustling with a vibrant shopping district, dining, shopping, and entertainment options, greatly facilitating my travel plans.
We stayed overnight before going on a Cruise, walking distance into town and Cruise Port but would use a taxi go drop off cases. We drove to cruise terminal, dropped our luggage and parked our car in Multi storey car park in West Quays for £6 night. We stayed in a family room with 3 adults and a child. My daighter and granddaughter used spa facilifies and it was very good. Didn't eat at hotel so can't comment. McD's is in car park as well as anothef food place. Shops couple mins walk if you forget anything, Boots, Matalan, Poundland as well as others, would stay again
the location is really good.. the cleaning is also the same.. make sure your room has a window 🪟. I didn't notice this detail.. but the beds are flexible.. there is no toilet bowl or broom for the toilet and shampoo was scarce..
Nice, comfortable and very friendly hotel. Huge double bed. All rooms are very clean. A car park is very close to the hotel ( walk out of the hotel door, across the road and your in the carpark.
Great
110 reviews
9.2/10
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8.7/10
Very Good
GGuest UserWell, the service at the hotel was excellent too. The hotel staff were always very friendly and helpful, they were always willing to answer my questions and provide useful advice. Also, the breakfast provided by the hotel was very delicious, varied and had different choices every day. The service at the restaurant is also very good, and the staff is always very thoughtful and welcoming.
The only downside is that the hotel is slightly more expensive, but I think the price is still very reasonable given the location and quality of service of the hotel. In short, I really like this hotel and I would definitely choose to stay again if I travel to this city again.
BBobstarrLovely staff and great hotel location for anyone that’s a bit more car centric.
Despite not using the on site facilities as much, the staff were lovely, friendly & helpful at any hour.
The room was spotlessly clean, and had decent basic amenities, but the room I stayed in was starting to look a little tired.
Decent value for money however, especially for the time of the year & a weekend.
GGuest UserNice hotel, warm winter and cool summer, no air conditioning (no air conditioning), the temperature difference between morning and evening is very big, pay attention to the increase of clothes, the town is very warm, it is too expensive to go to London train
GGuest UserCan’t fault a thing, really lovely place to stay with little ones. They really looked after us with special touches, including a stunning play area and bedtime milk and cookies
GGuest UserMy family had a great time in Hampshire Court Hotel and Spa. The reception staff were excellent and super friendly. I could not thank them enough for moving us to a bigger room as I made a mistake of booking a smaller room for me, my husband and daughter. The room that we were moved into had a large balcony, nespresso machine, drinks on the house and comfortable bed
The location is perfect and superb. It’s a 4 minute walk to a shopping centre and 5 minute walk and 10 minute drive to Festival mall. You’ll definitely won’t run out of options on what to eat. But most importantly, there are so many interesting place to visit nearby like The Vyne National Trust and Basingstoke Aquadrome to name a few
The facilities such as swimming pool and spa facilities were clean, well maintained provide excellent service. Overall, we enjoyed our 2 night stay for a very reasonable price!
FFatima IssaWe had a delightful stay at this hotel! The room was very comfortable and cosy, providing the perfect retreat after a day of exploring. Situated conveniently close to the bustling high street and within walking distance of numerous attractions, the hotel's location couldn't have been better. The friendly staff and charming atmosphere added to the overall wonderful experience. We highly recommend it to anyone looking for a memorable stay in the area
GGuest User3 identical rooms booked but only had complimentary items in fridge & robes
Lack of towels
Duty manager Michael was amazing when we struggled to order from limited bar menu
Slow food service & errors with our order
No martini glass available for espresso martini
Lovely rooms, great surroundings
GGuest UserHonestly, I have been to many hotels around Birmingham and London, and I also work at multiple hotels as security. I have seen how they are from inside and outside, but trust me, this five-star hotel truly won my heart. The moment I entered, it gave me an old-fashioned feeling. The furniture was amazing, and the view was breathtaking. The ability to play YouTube and watch movies added an extra layer of comfort to my stay.
The hotel’s location is incredibly convenient. Opposite the hotel, there are many food shops, and we went around 7:30 PM for food, which I thoroughly enjoyed. McDonald’s is just two minutes away, and a beautiful beach side is within a five-minute reach. The combination of luxurious accommodation and strategic location makes this hotel an absolute gem.
Overall, my experience was extraordinary. The five-star hotel exceeded all my expectations, and I’m definitely booking this hotel again in the future. If anyone is interested in a truly remarkable hotel experience that combines classic charm, modern amenities, and a perfect location, I highly recommend visiting and seeing this exceptional hotel for yourself. It’s not just a place to stay – it’s an experience that will create lasting memories
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