Posted onJun 6, 2026
Isem
Good, but not without issues.
The hotel is perfectly located - just a 10-minute walk from the airport. That's the main advantage. Ideal for early flights. There's also a shuttle from the hotel (for those with luggage), which is another plus.
But the service was disappointing. Upon check-in, we had two connecting rooms (with 2 people in each), but only one set of towels was provided. We had to ask for extra ones.
About breakfasts: In other Hampton hotels in Krakow, even with more guests, everything was always replenished on time and the buffet was fully stocked. But here, the staff couldn't keep up. People were queuing, waiting for omelets and other hot dishes. The selection is already smaller than in the other Hampton in Krakow - and when it runs out, it's quite frustrating.
In the evening, there was a small incident at the restaurant, but the staff member apologized and gave us a discount - thank you to her for that.
Otherwise, everything was fine: clean, comfortable beds, friendly reception staff.
Conclusion: For an overnight stay before a flight, it's a good option thanks to its location. But the service and breakfast organization need to be improved to match the standards of other Hampton hotels in the chain.
:::
Хорошо, но не без нюансов.
Отель расположен отлично — 10 минут пешком до аэропорта, это главный плюс. Для ранних вылетов идеально. Также есть шатл от отеля (для тех, кто с чемоданом), это тоже плюс.
Но обслуживание разочаровало. При заезде в двух смежных номерах (по 2 человека в каждом) положили всего один комплект полотенец. Пришлось просить дополнительно.
Завтраки — отдельная история. В том же Кракове в других отелях Hampton при большем количестве гостей всё всегда было вовремя и столы полные. А здесь сотрудники не успевали пополнять блюда. Люди стояли в очереди и ждали омлет и другие горячие блюда. Ассортимент итак небольшой, меньше, чем в том же отеле в Кракове и когда пустует — это неприятно.
Вечером в ресторане случилась неприятная история с нашим заказом, но сотрудница извинилась и сделала скидку — за это ей отдельное спасибо.
В остальном всё хорошо: чисто, кровати удобные, персонал на ресепшене приветливый.
Вывод: для ночёвки перед вылетом — вариант хороший благодаря локации. Но сервис и организацию завтраков стоит подтянуть до уровня других отелей сети Hampton.
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Price per night from:PKR 34,950
Posted onFeb 14, 2025
Urszula Ziółkowska
A wonderful, cozy apartment in the very heart of Zakopane, a few steps from Krupówki and other attractions. It's very convenient both for hiking and skiing, as it is very easy to get from there to Tatra Mountains trails and ski lifts. Also, a very helpful lady at the main reception desk. I would gladly return to this place.
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Price per night from:PKR 44,418
Posted onSep 27, 2025
Sira
I absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.
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Price per night from:PKR 69,694
Posted onDec 12, 2024|Classic Queen Room
Guest UserHotel is pretty decent for the price.
In terms of positives, the rooms are pretty good. The pool/ sauna are good. I've been to hotels with pools more like paddling pools, but this one you could actually swim lengths in. It was busy around the evening (5-8), but dead in the morning which meant I could have a nice relaxing swim. Reception were nice and helpful. Breakfast was decent enough, though a bit expensive in my opinion. The big downside for a visitor to Krakow is the hotel is in the middle of nowhere. Around 20 minutes in a taxi to the centre. There's a bus stop outside the hotel, but the only buses which stop there don't go to the centre meaning a connection is needed. Nearest small supermarket around a 7/8 minute walk and there's a big shopping mall 15 minutes by foot. I stayed for work so was happy enough. First time visitors to the city would be better off getting something closer/ better connected to the centre.
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Price per night from:PKR 14,079
Posted onOct 18, 2024|Twin Room
cool_dudeIf you are on a short trip to Krakow, this is the best hotel to be at. First of all warm welcome at the reception, welcoming staff, freshly baked cookies with aroma, delicious apples if you are hungry. Everything is so perfect, i will consider again if i want to stay.
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Price per night from:PKR 24,288
Posted onMay 19, 2025|Double Room, 1 Queen Bed
Guest UserOur stay at the hotel was very pleasant. The included breakfasts were excellent. Overall, a 10/10. We would definitely choose the Q HOTEL chain again if the opportunity arises. Highly recommended.
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Price per night from:PKR 16,796
Posted onApr 7, 2026|Standard Double Room
Anton_Sh
The hotel is generally quite good and offers a decent overall experience. The room was comfortable, and everything met basic expectations.
However, there was a very serious issue during my stay. At around 1 a.m., while I was asleep, a stranger entered my room using a key. It appears that the front desk mistakenly gave another guest access to my room. This is completely unacceptable and raises serious concerns about guest safety and security.
I strongly urge the hotel to review its procedures and ensure that such incidents do not happen again.
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Price per night from:PKR 12,761
Posted onJan 7, 2026
Guest User
Everything was great during my stay. The hotel was very comfortable and the service was excellent.
The only thing that was not entirely clear to me is how the security deposit will be refunded. I would like to know how the refund process works and how long it usually takes to receive the amount that was requested upon arrival.
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Price per night from:PKR 16,919
Posted onMar 29, 2026
Anonymous User
Hotel location is excellent, there is a light rail station downstairs, very convenient
It is only about 5 minutes walk to the famous attractions Wawel Castle.
The hotel was newly opened for a few months. The indoor environment was very beautiful and clean. The service staff was very friendly. Only after staying for one night, the air conditioner broke. The service staff helped us convert the new room. Unfortunately, the air conditioner in the new room was also bad. Finally, I agreed to open the window for ventilation. If the same problem is faced in summer, It's gonna be more troublesome.
For breakfast, each person chooses a main course first, and then the buffet bar collects drinks and a small amount of food, such as yogurt, fruit, bread, eggs, salad, which tastes good.
There is a gym room and sauna room, the environment is clean and elegant, it is a good place to relax.
Overall a good experience
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Price per night from:PKR 32,315
Posted onJan 26, 2026
Anonymous User
The hotel is clean and comfy, perfectly warm for the freezing temperatures outside. Situated right next to Kraków Grzegórzki train station, it was easy to get to/from the airport and to other places via the train as it connects to the Kraków Główny main station.
Staff were helpful, explained where we can go around Kraków. We were given plenty of clean towels, room cleaning service daily. Hair dryer was also provided, with a drinking water dispenser right outside the lift.
Only thing would be the shower as it sometimes pulses between slightly hotter and colder water. Was pleasantly surprised when it’s got heated flooring in the shower though!
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Price per night from:PKR 27,705