Stayed at one of their suit room. It was just SPECTACULAR. Huge living room, bed room, and bathroom. I reallg enjoyed staying here! I wanted to stay longer but had to leave..:( If you are in Medjugorje, please try their suit room! 10 out of 10!
Loved everything about it in particular the spotless bedsheets.The hotel is clean and beautiful designed with Arabic touches. The room was huge , the floor of the room was covered completely by carpet , a small window is present and a big bed. Daily cleaning is done. There is a river in-front of the hotel which is a plus. Toilet has good size and is super clean.
Location is good , very close to the airport and you would roughly need 20 minutes to reach the center by taxi. Close by there is small mall and loads of restaurants across the corner.
Old town is far from the hotel. Depending on traffic maybe roughly 20 to 25 minutes. Taxis cost like 20 KM one way.
I saw two restaurants, one up for breakfast & the second located on the ground floor facing the river.
You have a beautiful river In front of the hotel. I use to sit and do my readings every morning. Breakfast fantastic. Gym & swimming pool & the spa are all up to date and excellent.
My best part was the room, the bed, the bedsheets and pillow. Super super clean . I stayed in 4 top luxurious hotels in Bosnia but Malak’s cleanliness is the top. Unfortunately the hotel will not provide you with iron but they do have laundry services.
Customer service is just acceptable. Above all what was important to me personally “the room that gave me the feeling I’m at home” . Highly recommend you to book the hotel you won’t regret it.
Accor's hotels have never let me down. The hotel is located in the west of the city, with a gas station downstairs and a large supermarket and leisure shopping center opposite. The hotel's breakfast is quite satisfactory, and it is equipped with a swimming pool, which is very suitable for children.
The room is large and clean, the breakfast is rich, the price/performance ratio is very high, the front desk service is also quite thoughtful, and it is a hotel worth staying in, but the hotel's geographical location is a certain distance from the scenic spot.
The room is large, the hotel is in a good location, the price is moderate, the breakfast is rich, there are free gym facilities, the overall stay experience is good, and it is recommended for business travel.
Location: It is in the pedestrian street of the old city, the location is particularly good, you can walk to any place in the ancient city you think of in 3 minutes, 200 meters from the corner of Latin Bridge, 250 meters from the fountain, and the mosque is visible to the naked eye. Next to the downstairs is a bistro and a Chinese restaurant, and there are many Internet celebrity restaurants nearby.
Hotel service: Objectively speaking, the hotel is very cost-effective, and it feels better than the express hotel. The rooms are spacious and clean. The heating and hot water are especially sufficient in winter. The hotel has breakfast every day, which is very punctual.
It should be emphasized that all the service staff in the hotel are super nice! ! ! Especially the blonde aunt at the front desk, she really smiles every day, and she cares about where you go and try to help everything you want. ❤️
For the first time in my life, I booked half board in advance, but to conclude, the dinner was disappointing compared to my expectations, and the breakfast was great.
Since dinner was buffet style, it was far from a meal at a luxury hotel, and no drinks were provided other than water. It was also impossible to purchase coffee or alcohol.
Breakfast was very good. There was a lot of food, and each one was delicious.
Cheerie hotel. Best breakfast, warm bread and cruissants. Everyone is very polite. Cosy rooms. Around a beautiful forest. To Sarajevo is far away if there is a car - normal
The price is about RMB 1,400 per night, which is a bit expensive, but the service is good. The restaurant's breakfast and lunch are good, especially the salmon and veal for lunch, which are up to Michelin standards. The surrounding area is the Latin Bridge and other attractions.
Very Good
54 reviews
8.8/10
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SGD 154
per night
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9.1/10
Great
MMs. TRAVELLERLoved everything about it in particular the spotless bedsheets.The hotel is clean and beautiful designed with Arabic touches. The room was huge , the floor of the room was covered completely by carpet , a small window is present and a big bed. Daily cleaning is done. There is a river in-front of the hotel which is a plus. Toilet has good size and is super clean.
Location is good , very close to the airport and you would roughly need 20 minutes to reach the center by taxi. Close by there is small mall and loads of restaurants across the corner.
Old town is far from the hotel. Depending on traffic maybe roughly 20 to 25 minutes. Taxis cost like 20 KM one way.
I saw two restaurants, one up for breakfast & the second located on the ground floor facing the river.
You have a beautiful river In front of the hotel. I use to sit and do my readings every morning. Breakfast fantastic. Gym & swimming pool & the spa are all up to date and excellent.
My best part was the room, the bed, the bedsheets and pillow. Super super clean . I stayed in 4 top luxurious hotels in Bosnia but Malak’s cleanliness is the top. Unfortunately the hotel will not provide you with iron but they do have laundry services.
Customer service is just acceptable. Above all what was important to me personally “the room that gave me the feeling I’m at home” . Highly recommend you to book the hotel you won’t regret it.
SSatiriadisA pleasant hotel. The room has a kitchen if you suddenly feel like cooking something. I even have an ice bucket. The room is spacious and clean. Panoramic windows overlook the river and the city. Conveniently located. It's a 7-minute walk to the city center or the cable car. Everything is close by.
Good breakfast selection, delicious and varied. Plus, there's free coffee at reception 24/7.
I really liked the location and comfort.
TTianbulaCarolineThe room is quite big, the scenery is also very good, the location is very good, the first floor below is directly connected to the shopping mall, there is a large supermarket opposite, and there is also a shopping mall. It is very convenient to buy phone cards and exchange money. It is a landmark building, not good The only place to watch is the hotel, the sanitation is relatively poor, when you want to drink tea 🍵, you take out the cup, oh my god, it has not been washed, which is a bit surprising 😱, go to breakfast, there are many people, and no one takes a seat , a bit messy, it took 45 minutes for the waiter to pick up a car😂😂😂, but anyway, their attitude is still very good👌, so it doesn't matter, it's just a small problem, I hope it can be improved
IISMAILThe hotel is generally clean, safe and very suitable for a comfortable holiday. The breakfast menu is quite good. Eating at the hotel restaurant is not expensive. All these are the positive aspects of the hotel.
However, they keep your passport hostage at the reception and do not want to give it to you until you leave the hotel. I have no idea how they can cover any damage to the passport. and actually a great irresponsibility for the hotel. But they don't even care. Finally, it is very absurd that they ask for a fee at check-out for the water in the room.
GGuest UserThe hotel has a good environment and a superior geographical location. The front desk reception service is warm and thoughtful, the room cleaning is timely and efficient, the staff are very dedicated and can handle problems in a timely manner, and put themselves in the shoes of the guests. It was a very satisfactory stay experience. I felt the warmth of home in this hotel, the beds are comfortable, the supplies are thoughtful, and the service is meticulous. It is an ideal place to stay for business trips and travel.
KkurskAccor's hotels have never let me down. The hotel is located in the west of the city, with a gas station downstairs and a large supermarket and leisure shopping center opposite. The hotel's breakfast is quite satisfactory, and it is equipped with a swimming pool, which is very suitable for children.
GGuest UserThe room is large and clean, the breakfast is rich, the price/performance ratio is very high, the front desk service is also quite thoughtful, and it is a hotel worth staying in, but the hotel's geographical location is a certain distance from the scenic spot.
JJesusMThe hotel was nice, the bedroom was nice and very clean.
But the amenities were quite basic for a 5 stars hotel, the swimming pool/spa area was very poorly managed with staff not paying much attention and parts closed and quite poor quality.
Overall it was a good stay but it could be easily improved.
HHeronKouCheck-in is at 2 PM, so don't arrive too early. You can walk to Mostar's Old Bridge from the hotel; I personally didn't find it too far. The hotel's partner restaurant was just okay; the squid fried rice I ordered was a bit on the salty side. The front desk can arrange a taxi to the airport for around 30 Euros, but note it's cash-only. The room itself was very spacious, and the bathtub was extremely comfortable. Breakfast was a standard Western buffet, which for a Chinese guest, was just 'acceptable' rather than exceptional.
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