Two couples run. Very nice location, about 5 minutes walk from Cusco Square. However, it is on the slope and the air is thin in the first place because it is a high altitude place. You can also take a shared bus from the airport to the square (if you have a lot of momentum and a lot of heart). However, hot water did not come out at first in the shower. Therefore, I had to contact my husband who runs the hotel every time, and that point might have been inconvenient. However, if there is anything on WhatsApp, they will rushed in, let me put my luggage in round 々 when I go to Machu Picchu, and secure a shared bus to the recommended hydroelectric power station. The service on that point was optimal.
The best hotel I have ever seen. Friendly people, friendly service, quiet location and great breakfast thanks to Mrs. Carina; they also always give good information. Thank you for everything and may God always take care of you! Damian from Germany
The Tierra Viva Valle Sagrado Hotel is an ideal spot for travelers wanting to discover the city. Visitors to Urubamba will find that the Tierra Viva Valle Sagrado Hotel is a fantastic accommodation choice. The hotel is 48km from Estación Ferroviaria De Poroy and 63km from Alejandro Velasco Astete International Airport. There is no shortage of things to see in the area, with the Yanahuara llaktanchik, Tierra Viva Valle Sagrado Urubamba and Hacienda del Chalan all nearby. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Urubamba hotel provides parking on site. There's never a dull moment at this hotel, our guests indicate that the facilities are excellent.
I stayed at this hotel twice; in between I went to Macchu Pichu and left the baggage at the hotel.
Location wise - it’s very central with a PeruRail office next door albeit the other ones are not too far.
Reception is 24hr and there is a nice courtyard with a restaurant as well as a common area with a kitchen at the back.
I stayed in the Teepee tent on both occasions; first time the rate was more affordable at around gbp40/night. In July, the night gets cold. But the tent does have additional blankets and a heater. This worked except on the last night as it seems it stopped in middle of the night. Without the heater, the room was quite cold. The common bathroom is at the back; the showers are ok and you get enough privacy. I noticed the hot water does take a while to come through. I left the baggage in the storage - no issues. Overall good but for same price bracket I would try somewhere else.
I went in June(their winter) and the night is 2 celcius. the heater didnt work that much its freezing cold. However I got a junior suite with this fancy Jacuzzi!! They are far from everything but the cars from Indrive app is cheap so it didn't that matter.
The room was clean and beautiful and the space was comfortable. The lobby of the hotel is beautiful and personal. Very close to the weapons square, walk slowly for about 10 minutes. The location is excellent, all the attractions in Cusco can be reached on foot. The environment of the hall is elegant, especially the paintings on the wall are very good for the characteristics of Inca culture, but the early morning is too simple. There is a supply of boiling tea in the lobby, which is very convenient.
The bedding is not the soft quilt that the hotel usually uses, but the thick and hard bed cover blanket. Although it is clean but not used to it, it is not particular about the tired travel.
The service was very good and the staff were very friendly, especially the guards, who saw the guests coming in and opened the door.
It is quite far from the five-star requirements, the environment is very good, the breakfast is too perfunctory, it is not convenient to get in and out of the hotel (far from Ouxingtai) to take a taxi is not very convenient
Great
43 reviews
9.0/10
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9.1/10
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GGuest UserHad two separate bookings with the hotel as I was going to Machu Picchu and staying overnight there. During my first day at this hotel in my first reservation, I was asked to pay for this second booking together. No receipt given but was assured that there will not be any misunderstanding. Was told to pack and leave my things at the reception and check out and re-check in. So not sure why I needed to pay for the second reservation upfront in my first booking (Maybe afraid that I would cancel it as I was really tempted to). As mentioned in my previous post, the amenities are severly lacking, cause of low water supply, the pipes and toilet filling up is very loud and the water flow from the tap is like the picture at night and it was trickling and dripping one of the early mornings when I had a tour. In short, i will not stay here again.
GGomezHotel Santa Maria was the best hotel during my stay in Peru, which included not only Cusco, but also Lima and Aguas Calientes. The bed was comfortable, the Wifi worked well and reliably, and the serice was excellent in several ways. For example, when I requested an airport pickup at 10 pm after flying 28 straight hours, a friendly driver picked me up. Ruby was particularly helpful and very friendly and wanted the best for me as a tourist in her country. She asked follow-up questions about my experience at Machu Picchu after getting back from Machu Picchu Pueblo. It waa great Spanish practice! The men front staff were also gentlemenly willing to help. In addition to the very hospitable demeanor, the tour service also saved my trip. I booked a separate city tour with a different company on Trip.com, but that tour never happened. However, the tour services of Santa Maria gave me exactly what I wanted from their own tour booking service managed by Edith. So, rest assured that service, too, is reliable. Be wary of online city tours done online in Cusco. No need to worry at this hotel, though. I used it also for the Rainbow Mountain excursion. With Hotel Santa Maria, I wouldn't have truly experienced Cusco, Peru! Mil gracias for helping me realize my dream trip to its fullest extent!
桂桂Belmond Hotel is my personal favorite hotel brand, no one! Although it is relatively small compared to other five-star hotels, it is definitely an aristocratic experience! From check-in to check-out at the front desk, the hotel really does pay attention to every detail. The Belmond Hotel Cusco is a converted monastery. The hotel also has a church, which is very characteristic. The Spanish courtyard design is elegant and elegant. The hotel breakfast is very rich. Stayed late that day and was upgraded, very satisfied. It is located next to Weapons Square and has a good location. Great experience staying in Cusco! Ctrip's price is much cheaper than booking, and it is very powerful!
KK TravelsLet me start with the positives, stylish design, exactly like the pics advertised, from entering the hotel to the resting area to the balcony to the room, all very nice.
But you need to be ready for the stairs if you not getting here by car, going out and coming back from the square, especially if you have luggage or backpack, everyone arriving here were out of breath.
The bathroom has odor coming up from the pipe, which is normal for house this old, if you are okay with it.
I was in room 201, sound proof does not exist, can hear car passing, dog barking, guests coming back from partying at night, tourists cheering & leaving hotel for trips at 3:30am, didn’t get much sleep.
Most disappointing thing was hot water, I arrived in the afternoon climbing up the stairs, was hoping to have a quick shower before heading out for dinner, stood in the bathroom waited 5mins for hot water, was told be staff hot water was out they are trying to fix, came back after drinks, still no hot water, was very late so didn’t call staff, tried to have a shower before check out at 7am, hot water was still not available after another good 5mins standing in the shower… sigh
RReza MatinStaying at Hotel Andian Dream was an unforgettable experience. Nestled in a picturesque location, the hotel offers a perfect blend of comfort and charm. The rooms are well-appointed and provide stunning views, making it a serene getaway.
A special shout-out to Rocio, the receptionist and tour seller, who truly made our stay remarkable. Her warm welcome and attentive service set the tone for our visit. Rocio went above and beyond to ensure i had everything i needed, from check-in to recommending local tours that perfectly matched our interests. Her knowledge and passion for the area made exploring a delight.
Thank you, Rocio, for your exceptional hospitality and for making our stay at Hotel Andian Dream so special! Your dedication to your guests is truly appreciated.
GGuest UserI stayed at this hotel twice; in between I went to Macchu Pichu and left the baggage at the hotel.
Location wise - it’s very central with a PeruRail office next door albeit the other ones are not too far.
Reception is 24hr and there is a nice courtyard with a restaurant as well as a common area with a kitchen at the back.
I stayed in the Teepee tent on both occasions; first time the rate was more affordable at around gbp40/night. In July, the night gets cold. But the tent does have additional blankets and a heater. This worked except on the last night as it seems it stopped in middle of the night. Without the heater, the room was quite cold. The common bathroom is at the back; the showers are ok and you get enough privacy. I noticed the hot water does take a while to come through. I left the baggage in the storage - no issues. Overall good but for same price bracket I would try somewhere else.
AAnonymous UserThe staff members are friendly when you see them, but two problems I encountered: the intro page of the hotel says it has a 24-hour front desk but it doesn’t! One night I finished drinking with friends and returned to the hotel at 12:25, the main door was locked, I called and knocked for 15 mins and no one replied - worse still I have a 4:30am pick up for Machu Piccu tour the following morning and I couldn’t change my clothes, charge my phone or bring anything with me because they just wouldn’t open the door! I couldn’t book another hotel either because any booking of the day only allows check in at 11am. I ended up sleeping in the sofa of a nearby hotel Prisma Hotel who was fully booked but kindly let me stay a night at their lobby.
Another thing was - the hotel room lock was shady and it became unlocked automatically sometimes.
It’s not somewhere you feel you can trust.
CcindyDo not think twice to stay here, just book it!
Me and my husband had an amazing stay here during our trip in Cusco. The hotel is located at the heart of Cusco city and just a few minutes walk to the plaza, along with nearby shops and restaurants. It is run by a lovely family (Jose, Johann, and Miriam) who will greet you very warmly.
We had to get up incredibly early (4am!) for a tour and Jose prepared a packed breakfast for us. I told my husband it feels as if our parents prepared the breakfast because it was very thoughtful and we never got hungry throughout the trip :)
Johan speaks really good english so you will face no issue trying to get some tips around the city.
Thank you so much Johan and family for welcoming us, we will recommend you to everyone looking for a place to stay in Cusco🩷
SS_KKThe rooms were clean and comfortable with a storage heater and hot shower. About 10 minutes walk to the main square. However, when we arrived it was a little strange for us when the receptionist said that we didn't have a booking there even though we had and I had the confirmation receipt to show him. He wasn't responsive until I called Trip.com online service, and then he continued looking and said that he actually found it, so maybe be aware of this happening when you arrive. It was also a little strange that after they checked us in, we had a lot of luggage and staff showed us to the rooms that were quite a walk away and up one set of stairs and two sets of elevators, that they didn't help with anything of the bags. We only noticed this as we had much better service in other hotels in Cusco.
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