Posted onJul 15, 2026
Anne-Marie Boyeldieu
Location: Perfectly situated right in the heart of Turkistan’s main sightseeing area. It is in a pedestrian zone, so it is very quiet. A Magnum supermarket is less than a 10-minute walk away, and there is a bus stop right nearby.
Service: Excellent welcome; they even helped me print a document.
Setting: A high-quality, well-laid-out hotel. It may not be ”Hilton” standard, but the quality is excellent considering the price point.
Room
King-bed room: Exactly as shown in the photos. Well-designed (includes a workspace) and very pleasant, featuring a bench seating area and plenty of natural light.
I stayed on the 5th (and top) floor, enjoying views of the mausoleum, the stunning sunset, and the wonderful colors of the sunrise over the mausoleum.
High-quality bedding and clean, high-quality linens. Spacious, clean bathroom with good hot water pressure. Shower gel, shampoo, conditioner, and body lotion provided in dispensers.
Very good Wi-Fi. Well-placed power outlets and USB ports. Good lighting. Very large TV screen with international channels available, though it is not a Smart TV.
One downside was the lack of sufficient space to set down luggage. Another drawback was the air conditioning: effective, but too noisy.
Breakfast
The buffet and breakfast lounge occupy a large, pleasant space near the reception. It wasn't busy during my stay, so there were no issues with space or accessing the buffet.
Buffet: Very basic products that were almost identical from one day to the next. It is certainly not gourmet cuisine, but honestly, you leave satisfied if you aren't too fussy. Raw vegetables, cold cuts, fresh fruit, dried fruit, dairy products, pastries, and a few hot dishes. Fruit juices and hot drinks.
Downside: The buffet is set up quite late. Officially at 7:30 AM. On Sundays, it wasn't ready until 8:00 AM. There were no salad dressings (oil, vinegar) available for four days—only on the last day, and even then, just 30 minutes before the buffet closed.
The overall management of the breakfast buffet is clearly the hotel's major weak point, especially considering its general standard and brand.
FACILITIES
*The room was equipped with a hairdryer, iron and ironing board, electric kettle, and a small mini-fridge—though it didn't actually keep anything cold.
*Bottled water, coffee, and tea provided daily.
*Luggage storage available before check-in and after check-out.
In conclusion,
A great place to stay and highly recommended—provided you aren't too fussy about the breakfast buffet.
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Price per night from:SEK 566
Posted onMay 12, 2026
Guest User
We chose Rixos Turkestan for our trip because we had previously stayed at other hotels within the Rixos brand and had good experiences. On top of that, this hotel is rated as the #1 hotel in Turkestan. Unfortunately, our experience was quite disappointing.
The hotel clearly seems understaffed. The breakfast and dinner area is planned very irrationally, with huge communal tables designed for large groups. We were unable to have breakfast because there was simply no table available for us, and sharing a table with strangers is uncomfortable for many European guests. It’s surprising that an international management team approved such a concept without considering guest comfort and cultural differences.
The service also lacked professionalism. Waiters did not know the menu, and the wine list was honestly one of the worst we have seen in a hotel of this category. We ordered 1 liter of lemonade, which was then served in a small plastic cup … a strange detail for a hotel positioning itself as luxury ((
Another issue was the atmosphere in the common areas: guests walking through the hotel and entering elevators in wet swimsuits significantly lowered the overall feeling of comfort and standards.
Overall, we left quite disappointed. The hotel has potential, but today it does not feel like a true luxury property or a #1 hotel experience.
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Price per night from:SEK 706
Posted onFeb 6, 2025|Junior Suite With Terrace
Guest UserThere are two KARAVANSARAY hotels on the property - one which is a family hotel with children's activities and the other, more luxury style hotel. We were upgraded to the duplex room at the luxury style KARAVANSARAY. To say that the amenities and service of the amazing staff are top-notch is an understatement. There's a spa, steam rooms, Turkish bath, and massages available. The bar and 24 hour room service were a pleasant surprise. My only regret is that we only stayed one night in this fabulous hotel, but we will definitely return. My one critique is that our room was exceedingly hot; we couldn't adjust the thermostat and ultimately resorted to opening the balcony door to cool down the room. Other than this minor issue, KARAVANSARAY hotel far exceeded our expectations!
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Price per night from:SEK 756
Posted onSep 6, 2026|Standard Room, 2 Single Beds, Non Smoking
Guest UserThe receptionist asked me to pay, which I had. The room key card didn't work when we went back and we had to go down to have it fixed. The breakfast was ok though it was not a buffet. There was only one waiter serving all the guests, though there were not many.
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Price per night from:SEK 570
Posted onMar 25, 2026|Superior Twin Harbour View
Guest UserThe hotel was much better than I expected.
However, even the locals didn't know where to check in, so I did get a bit lost. If you are traveling to Turkestan, I think the location and price are the best.
I went on a business trip this time, but I think it would be great to go with children as well.
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Price per night from:SEK 971
Posted onMay 8, 2026|Basic Twin Room
ACLTRAVELAmazing location and some of the best service we have ever experienced at a hotel.
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Price per night from:SEK 457