The following are real pictures and videos I took when I checked into the hotel that day. I checked into room 108 that day. Hotel location: I stayed in Italy for one day. The transportation here is convenient and I need a car from the hotel to pick me up. Hotel facilities: Please see the pictures for yourself. They were taken when I checked in that day. See the pictures for bedding and linens. The bed is quite comfortable. Hotel decoration: See the pictures for yourself. Toilet: It is separated into wet and dry areas. Breakfast: I didn’t eat it because I had an early flight, so I don’t know. But I had a buffet at my own expense. It was very good and I was very satisfied. Hotel service staff: I personally think they are very service-minded. They were very considerate during my stay. From the installation car to picking me up at the airport, the driver was also very nice. The pictures of the hotel match the pictures of the room I actually stayed in. I will stay here again after get off work.
The room is relatively large and the location is suitable for people traveling by car. If you don’t have a car and just go to the outlets for shopping, don’t believe in the straight-line distance, because you can’t walk in a straight line! Be sure to ask the hotel staff for details on how to go, or you can take a taxi for 15 euros, which is only a 3-minute drive. The room facilities are relatively old, including beds and bedding. The soundproofing is extremely poor, and the chatter, snoring, and snapping noises from next door make people speechless😓 However, there is a local restaurant 5 minutes' walk away, which is very cost-effective and specializes in seafood, pizza, and pasta. They are all great!
Wir sind mit dem Auto angereist. Und das erste, was mir gefiel, war, dass es viele Parkplätze gab. Es gibt auch eine Tankstelle in der Nähe, falls Sie Probleme mit dem Kraftstoff haben.
Ja, die Zimmer sind klein, aber sehr gemütlich, alles ist barrierefrei und sehr sauber. Und zweitens sind wir gekommen, um durch die Stadt und ihre Umgebung zu spazieren und nicht, um in einem Hotel zu sitzen ...
Wir empfehlen hundertprozentig, hier zu bleiben...
Really good. Big and clean. Everything equipment is new. There’s a big balcony outside the room. You can have a sun bath. The receptionists are very professional and helpful.
The facilities are complete, convenient and clean, there is no noise during sleep, the bath water is also hot, and the water volume is also good. The overall experience is very good, five-star praise, I will choose it next time.
Hotel in the outermost of Torino but practical access in car. Parking free in front of the hotel and paying indoor. nice home, clean hotel and right breakfast. Excellent quality price ratio. I recommend for a weekend if you have a car to move.
The hotel was very clean and very clean and the room was very bad, we had a bad back and a bad wake this morning. The room was very comfortable and comfortable and the room was very comfortable and comfortable. Parking in additional rooms a little away from the hotel From €7 additional.
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TT/RWhile the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating.
The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags.
The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight.
Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay.
Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.
YY DarjeelingThe man who helped for check in was very professional and friendly, spoke French and English too which was great.
I asked for the tourist information at the desk too which was very clear and helpful.
The parking was easy in front of the hotel, a spacious room, a great choice for breakfast.
Cleanliness, in general was good, except a few spots on the floor in the bathroom was missed.
I will recommend to any of my friends.
KKassen ChuHotel and room itself were okay, but I was shocked when someone opened my door and walked into my room at 9:15am in the morning without knocking or ringing beforehand, while I was still sleeping . Again someone (not sure if same person) walked into my room at around 10am (checkout time is 12pm), this time it was the mini-bar guy, asking if the mini bar items need to be restocked. I brought this up at the reception upon checkout, and the receptionist was a bit surprised to hear and stated that she would speak with the mini-bar guy. Another, seemingly more senior receptionist chimed in, and seemed to put the blame on me for not putting out the ”do not disturb” sign at my door. I've stayed in numerous high/low end hotels in multiple countries around the world, I've never had a guy open my room door and walk into my room just because I didn't put out a ”dnd” sign. Again, checkout time is 12:00pm.
RRM84Overall a good hotel in a central location. The staff were friendly and helpful. However, I would like to comment about the lady owner.
The room air conditioning could only be controlled via the front desk, and when I requested an adjustment, before the staff adjusted the airconsition, she made a remark about me coming from a country with 50°C weather and that I should be able to adapt. I found this comment inappropriate and uncalled for.
Additionally, during breakfast, we overheard her raising her voice at the kitchen staff, which was loud enough to be heard clearly from the restaurant. While the hotel itself has potential, I hope she reconsiders her approach: both with guests and her team.
GGuest UserRight at the doorstep of alba town, good location. Only 350m away from alba railway station, good gateway to other Italian towns. This is a very basic place to sleep, water kettle is shared at common corridor. No slippers, no toothbrush, just basic shampoo and body wash. Cannot adjust temperature in the room, so it really depends on the season you are there. Water pressure is low, so do expect shower to be longer. Breakfast is a croissant and a cup of coffee at the bakery right opp the hotel. Not much of a front desk, if there’s anyone manning it but you can easily get in and out of the establishment. No Uber in this town, and taxi is exorbitant and rare here. Good for a night stay~
跳跳舞的大笨象Really good. Big and clean. Everything equipment is new. There’s a big balcony outside the room. You can have a sun bath. The receptionists are very professional and helpful.
SSalvaT.My stay at Tenuta Moncarlino was terrific; everything was perfect from the moment I arrived.
This place is nestled in the small hills of Monferrato and I had the chance to walk in the big park of the site by enjoying the uncontaminated nature of the place.
Paolo, the host, was available to satisfy my every need by recommending excellent restaurants and local attractions to visit. I found the Bollente of Acqui Terme wonderful where very hot water flows from the fountain located in the center of the central square of the city.
What more can I say: the superb breakfast, cleanliness, kindness and relaxation. I highly recommend Tenuta Moncarlino.
GGuest UserHotel with great location, next to Lake and ferry terminal. During checkin the receptions took IDs and told to come later to get them back which is unacceptable. Also no information on additional access to pool, had to ask myself after finding on the hotel website. Lot of bars and restaurants even in the same building. Tasty breakfasts, the best crossaints I had in Stresa. The downside is also poor maintenance of rooms, slow WiFi, AC control panel was very old and simply AC wasn't working. Bed very soft which is uncomfortable and unhealthy. If the price is attractive I would stay again but the standard is similar to 2 star hotels nearby.
BbestbomiIt’s just not good, it’s too good for vacation. The room is perfect. The entire corner of the manor is very clean. Although the front desk has a strange accent, it is a very reassuring resort hotel. The little castle just happened to have a wedding. It took a very nice and quiet day. Everything is very good, breakfast is not much, but it is delicious. The set menu of 70 euros for dinner is recommended. In addition to the location, there is no great scenery. The hotel is very good.
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