Facilities: Facilities can also be not very old
Hygiene: Hygiene generally needs to be improved
Environment: The environment facing the street is not very good
Service: The service is generally good and the breakfast is rich.
Hotel overall evaluation can also
Structure from the strategic position for work trips in the province of Cuneo.
The staff is young, friendly and professional, the rooms are modern and very clean, provided with everything necessary for the stay.
The international breakfast is rich and tasteful, very recommended!
quiet hotel, International breakfast, the staff is very kind and friendly, there is a spa (not included in the price, payment depends on the tariff, discount for hotel guests is 10%). Of the minuses, the photos of the bathroom do not correspond to the photos on the site, the bathroom is much older. The window was walled up, in fact, we lived in a room without windows, we were only 2 nights, so it did not bother us much, visitors who stay longer, I think, will be unhappy (room 424)
Personale disponibile, scrupoloso e professionale.
Ambiente carino. Ottimo parcheggio.
Camere belle e pulite.
Colazione abbondante e ricca. Ottimo
Politica scorretta estremamente fallimentare e deludente la richiesta di 25€ extra al momento del check in (oltretutto non specificati in fase di prenotazione) per il soggiorno della seconda persona fermo restando ho espressamente prenotato (su Booking) una MATRIMONIALE PER DUE ADULTI !!!
The hotel is next to the jungle road outside Turin. It is only suitable for self-driving. There is a free parking yard and it is about15-20 minutes drive from the city center. Hotel facilities generally feel that they are not four-star. The advantage is that the price is much cheaper than other four-star hotels, and the price is better.
The location of the hotel is very good, the price is very cheap, the price is very high, there are a lot of supporting facilities around, such as restaurants, museums, etc. are great, the stay experience is very good, very recommended, will come again next time.
On arrival you can call the hotel and ask for pickup. At terminal 1, you can proceed to arrival gate 5 and wait for the van. Yhe blue one has marking in front.. b
Perfect base of operation for your stay in Piemonte or beyond. A lovely oasis at a mountain top castle overlooking Langhe vineyards. Relax after day trips or simply chill all day by the pool and have lunch and dinner at their divine ristorante. A full breakfast buffet is included on their lovely garden terrace where they also serve afternoon charcuterie and cheese plates. The rooms were recently renovated with all the modern amenities except Nespresso machines and duvets but the lobby bar where they make excellent Cappucinos is always nearby. There they can sell you Fontanafredda wines (the same owners) at convenience store prices. I have nothing but great things to say but do have five suggestions: 1. Leave the AC on even if just a little bit between guests because it was 40C when we arrived (55C in the room) and it took almost 24H for the room to reach 22C. 2. Have duvet covers available in the room if not on the bed because my wife like many people likes to have some weight in her covers. 3. Lower you laundry prices and have a price list in the room to avoid surprises at checkout. 4. Don’t charge for EV charging, it’s free at most hotels around the world. 5. Consider Nespresso machines in the room with coffee mate creamers to reduce demand in the morning in the kitchen and keep guests well cafeeinated. Grazie Mille, we’ll be back for sure!
TT/RWhile the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating.
The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags.
The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight.
Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay.
Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.
The man who helped for check in was very professional and friendly, spoke French and English too which was great. I asked for the tourist information at the desk too which was very clear and helpful. The parking was easy in front of the hotel, a spacious room, a great choice for breakfast. Cleanliness, in general was good, except a few spots on the floor in the bathroom was missed. I will recommend to any of my friends.
I wanted to save some money by not staying directly lakefront, and this hotel was quiet, clean, no frills and perfect. In a quiet neighborhood where a 2 minute walk in a residential area brings you to self service laundry, a grocery store, shops and restaurants and a 5 minute walk from the more busy piazzas with restaurants and shops. The hotel room was large with loads of space for storage and plenty of hooks and a large desk area, along with a balcony with 2 plastic chairs and a table.. Bathroom supplied round soap and shampoo. Front desk was efficient and stored my luggage after checkout while I explored the town further. Short walk to train station. Included breakfast was cheese, meats, hard boilded eggs, croissant, yogurt and fruit and a Coffee machine.
RRM84Overall a good hotel in a central location. The staff were friendly and helpful. However, I would like to comment about the lady owner.
The room air conditioning could only be controlled via the front desk, and when I requested an adjustment, before the staff adjusted the airconsition, she made a remark about me coming from a country with 50°C weather and that I should be able to adapt. I found this comment inappropriate and uncalled for.
Additionally, during breakfast, we overheard her raising her voice at the kitchen staff, which was loud enough to be heard clearly from the restaurant. While the hotel itself has potential, I hope she reconsiders her approach: both with guests and her team.
Located in the heart of Alba, it's an ideal spot for exploring the city on foot. It's also easily accessible by car, with parking available. The historic building, though old, has a charming atmosphere. The high ceilings and especially the large windows, overlooking the courtyard or alleyways, create a wonderful sense of openness. Breakfast is served at the adjacent bar, part of the same group, allowing you to feel like a local and enjoy a comfortable stay. For this type of accommodation, it offers an atmosphere comparable to a luxury hotel. The cost performance is outstanding.
This place is truly a gem! The location is perfect, just minutes from Turin's major attractions and a short distance from both main train stations. The staff are warm and welcoming, and the room is full of character and beautifully appointed—it had everything we needed. The complimentary minibar was a wonderful touch! The amenities are fantastic; we thoroughly enjoyed the spa! It was clean, well-maintained, and we had it all to ourselves, which made for a truly relaxing and private experience. The breakfast buffet offered a great variety, and as a final kindness, the staff gladly held our bags for a couple of hours after check-out. Highly recommended!
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