Positive: Breakfast buffet was very good and extensive. Decoration for Christmas is very nice and especially in the reception and dining area.
Negative: Price-performance ratio for double rooms is much too expensive (weekends during Christmas markets) compared to the usual price. In front of the hotel the room price is listed as €89 (last minute) and around €120 standard. However, on the second weekend of December an amount of €250 per room was charged. However, rooms were standard with no special facilities. Furthermore, no refrigerator, no bottle opener despite the mineral water bottle with a lid, no shower gel and, above all, no information about the hotel offerings such as sauna opening times etc.
The hotel's slogan about their rooms ”Every room is different from the other” can be seen here in a negative sense compared to the price paid.
Leuk hotel! Schone kamer. We hadden een familiekamer. Zag er netjes uit.
leuk zwembad om even af te koelen. Ontbijt was erg uitgebreid.
Aandachtspuntje was het inchecken. Dat duurde behoorlijk lang.
The hotel was very comfortable and the hotel was very comfortable. The room was very comfortable and the room was very calm. And if you don't want the room to be cleaned every day, you'll be put a little surprise in the morning at the door handle, which I appreciated very much.
I will recommend this hotel with my surroundings, because I am pleased with it.
Hotel near Strasbourg Downtown,Strasbourg75% of visitors choose this area
BBernice Elaine2024.03.24
Reception was friendly and efficient. Breakfast was of excellent quality, particularly the cremant. Location in the heart of the old quarter cannot be beat. We were given the room on the ground floor, ideal for people with heavy luggage. Noise was not a problem in mid-March. Would love to stay here again.
The location is very convenient for exploring Mulhouse and the surrounding area. It is a few minutes walk to the train station and a one minute walk to the nearest tram stop.
The front desk staff are very helpful. The room itself was a bit run-down, but was suitable for a family of four. The floor needs replacing as it has seen better days. Overall though, it is a great place to use as a base when exploring the region.
Beautiful hotel on the very center of Reims walking distance from the cathedral. Recently renovated. Big rooms, beautiful and user friendly design. Very clean. Nice spa, bar and restaurant areas. Very friendly and professional staff.
The hotel boasts very friendly and courteous staff.
The lobby is beautifully decorated. The location is perfect for walking into Colmar's city center. There are recommended restaurants and shops nearby. Free parking is also available nearby.
We didn't use the hotel's pool or fitness room.
Our room was on the first floor, directly above reception. The room was clean except for a few cobwebs on the ceiling.
Unfortunately, the poor quality and dilapidated condition of the furniture are immediately noticeable. There's hardly a piece of furniture that doesn't rattle, wobble, or even fall apart. The walls and curtains are also covered in black stains and streaks. I always find this a shame, and it diminishes the feel-good factor for me.
We slept well in our bed. We found the hotel quiet and weren't disturbed.
The breakfast room is beautifully decorated, bright, and well-equipped. However, when fully booked, it gets really cramped, in my opinion.
The staff was very present and quick to clear, clean, and refill the buffet. Everything was still there even in the last half hour.
We found the breakfast delicious and there was a sufficient selection. The croissants, bread, and pancakes were very good. There was also delicious cheese, a selection of sausages, scrambled eggs, and bacon. Many different sweet and savory spreads. Finally, there were various cereal ingredients, a good fully automatic coffee machine, and excellent orange juice.
Check-in and check-out went smoothly.
All in all, a great hotel, apart from the lackluster furnishings.
The service is very warm, the breakfast is very good, the parking is convenient and free. It is very convenient to buy things around. The water is a bit cold when you go, swimming should be cautious, and the overall is very good. The room was clean and wet separated!
Hotel near Quartier Européen - Orangerie,Strasbourg
AAnonymous User2025.05.10
A little disappointed compared to the brand and price. I arrived at the hotel at around 3pm. The front desk needed to confirm whether the room was cleaned before checking in. I went to the bathroom and rested in the lobby for 5 minutes before going to the front desk to confirm that I could check in. The wireless network experience was not good
Very Good
45 reviews
8.2/10
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TWD 2,721
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8.7/10
Very Good
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
GGuest UserHad a change of plans and was not able to make this trip to Reims and therefore wanted to try cancel with Trip.com despite booking a non cancellable reservation. In the end, it was sadly not possible as the parties involved were unwilling to be accommodating so in the end I had to rearrange my schedule to avoid losing USD 200.
The gentleman at the front desk when we arrived was friendly and welcoming. He suggested we use the entrance with the ramp to bring up our luggage instead of the more conspicuous swing doors.
The room was on 6F and was ok. For the price I was hoping for more space. There is a weird shelf ledge against the wall where the TV is that was spanning across multiple walls that was annoying and dangerous since it was set at around 1.5 meters high off the ground. I bumped my shoulder a few times so it really is a hazard and should be removed if it isn’t purposeful.
The room is otherwise furnished in a modern and simple way. Wooden floors and plain wall tiles make it look clean and well kept.
The LED lighting strips in the walls and ceiling are distracting and would be better to be removed. It’s hard to watch TV with the glare and reflections off the flatscreen.
Minimal amenities and breakfast not included. Shower pressure was not strong and so I took longer than usual.
All in all, I would imagine this to be 20-30% cheaper for what was on offer in terms of experience and furnishings.
PPhoto-tripA hotel with a kitchen..
There were plenty of towels and a refrigerator with a fan, which was nice.
There was a sink, microwave, and induction to cook food..
There was also a terrace, so the atmosphere was nice.
The female employee at the reception during the day was really friendly..
Why was the black old man I saw at night so angry..
If a guest doesn't know something, they should explain it kindly, why did they yell at him?
The next day was even more amazing.
We rented a car and needed to park for a day,
but even though the parking lot was empty, they said there was no place to park and told us to park on the street.
On top of that, while we were waiting for the elevator, they came up behind us and started breaking boxes and making a lot of noise.
I thought it was racism from the first day, but it really made me feel it~
They say white people discriminate against black people and Asians discriminate against Asians.. This person made me experience it firsthand.
I was really angry, but I just let it go because I had someone with me.
If it weren't for that old black guy, this review would be 5 stars. I liked it so much that I added an extra night to my stay...
But I'm leaving a regretful review because of that old guy.
SStrasbourgThe good parts of the stay were the location/cleanliness and the service - nothing to comment as they were perfect.
Below are some suggestion for improvement :-
There are no lockers in the rooms.
There is no pantry (Common place) or facility to warm the food or water.
The room doors are quite noisy. I guess they should install a soft closing mechanism as some people can be insensitive to others' comfort, even at night time.
Housekeeping is not regular (Daily) even if you stay for a week.
For showers, there is no Temperature control. Personally, I found the water relatively cold.
KKASIM DZHEMILThe location is right in the center of Colmar, right in front of the well-known Christmas tree and toys, the rooms are stylish, the reception is very attentive, and information was given about the facilities of Colmar. If I went again, I would stay there without hesitation. Thanks.
RRenlordThe aparthotel is situated very close to Strasbourg main train station. You can also easily walk to the old town district from the aparthotel in less than 10 minutes.
Nice things:
- Water dispenser in the lobby to fill up your water bottle.
- Heat radiator in toilet, keeps you warm when you step out of the shower.
Thing to call out:
- The curtains for the room dont fit the window, because our windows were slanted, the curtains couldn't fully black out the window. When inspecting the curtain lines and the curtain itself, you can tell 100% that the wrong curtain is used for the curtain lines because it wont fully use up the curtain lines when the curtains are drawn.
- The shower curtains are too long/loose for the showers in the bath room, when showering you can almost feel the shower curtains touching you all the time. I hope the shower curtains are actually clean; otherwise it'd be pretty disgusting to have them in contact with my skin.
- The air conditioning is not adjustable.
- Water kettle is oily, makes boiled water look disgusting. Likely due to misuse by a previous guest.
- Laundry is not free, requires 4/5 EUR per wash.
- Requesting for towels/exchanging towels also cost money.
GGuest UserSuper close and convenient to the airport! Walking distance! Even dragging all my luggage, it took maybe 15 minutes walking. Make sure you have your booking number handy when you check in because you check yourself in with a machine.
MMissus OEverything was fine as expected from a budget hotel. Receptionists were nice, although they can’t really speak English. The only issue upon check in was that I was asked to pay the hotel fees again even if I already prepaid online. They said that they did not charge the card when i made the prepayment as it was only meant to reserve the rooms. So i paid right then and there at the reception once again. Then this morning, i check that both cards (the one used for prepayment and the one used at the reception) were actually charged. Now, i have duplicate payments which I’m still tryint to resolve with Trip customer service.
In addition, we were suddenly awoken the next morning due to all the noise right outside our door. Somebody was shouting/talking so loudly and kept banging things. When i opened the door, it was the housekeeping lady. What is the purpose of putting the “do not disturb” sign on the door if the person who’s not supposed to disturb you is actually disturbing you from directly outside your room. This is the first time i have met such a loud housekeeper and the first time a housekeeper did not greet “good morning” eventhough we met eye-to-eye.
SSokratis MoutidisDecent stay, but very small rooms
The location is okay—not the best, but quiet enough. One big advantage is the tram stop right outside, which makes getting around very convenient. The room itself was quite small, but the biggest issue was the bathroom, especially the shower—it was extremely cramped. That said, for what it offers, the price is reasonable.
AAnonymous UserHost at the height, cleanliness and all we need.
Just the rooms not isolated, so it depends on your neighbor, for us it was good.
And we had the alarm problem.
But it is generally unfair to come back again.
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